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WDAY-TV has an immediate opening for a full-time First News Broadcast Director
WDAY-TV has an immediate opening for a full-time TV Broadcast Director. This is an excellent opportunity for anyone eager to work for this regions dominant news leader. Be a part of an innovative, cutting edge team in an industry that will provide you with the opportunity to work in an exciting and challenging environment.
RESPONSIBILITIES INCLUDE:
- Direct First News broadcast and other live programming.
- Ability to operate other studio control equipment.
- Ingest commercials.
- Other assigned work as needed.
QUALIFICATIONS INCLUDE:
- Background in directing , broadcast production, or commercial production preferred
- Must be reliable, able to work unsupervised, and meet deadlines
- Must be able to work from 4am-12pm
- Must be able to work weekday/weekend shifts
- Must be able to work holidays
- Must have access to consistent transportation to meet required shifts
- Must be able to lift up to 50 lbs
Must be able to operate equipment using two upper extremities at the same time
At Forum Communications Company, our legacy is deeply rooted in harnessing the power of communication to connect and inform people in the communities we serve. Since 1917, everything we do is driven by creating and sharing information, ideas and insights.
Today, we’re a leading media and technology company that’s home to a family of people whose passion and purpose is fueled by collaboration and innovation. We believe in supporting each other, working hard towards common goals and having fun.
Come for the perks: Excellent employee culture, competitive pay, 401(k), company-paid volunteer time, health and wellness initiatives for all employees. Additional perks for full-time positions include: comprehensive benefits package, generous paid time off, paid holidays and paid time off for birthday, paid parental and pregnancy disability leave for qualifying employees.
Stay for the people: Family-owned and operated since 1917, development and growth opportunities, inclusive, creative culture, safe working environment, employees of all ages and backgrounds, positive collaboration.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. FCC currently does not offer employer sponsorship.
Forum Communications Co.
BBDO has been in the big idea business for over a century and is one of the most awarded advertising agencies in the world. Dedication to our craft is summed up in the BBDO mantra: The Work. The Work. The Work. We create work that changes user behavior, tells a brand’s story across all channels and media, and is an economic multiplier for our clients’ businesses. We uniquely combine world-class creative with content production agility and real-time analytics. Quite simply, we believe that in the absence of great work, nothing else matters.
Like BBDO Atlanta is looking for a talented creative team – apply together or come to us as your own separate geniuses. Jr Art Director and Jr Copywriter with a hunger to work across multiple brands to create impactful, award-wining work.
Description
Our Jr Art Director will work closely with producers, developers, and copywriters to articulate clear ideas to our clients and produce ad art that compels and inspires. The ideal person for this role doesn’t just have a keen eye for crafting a story, but also a mindset for visual strategy in digital, social, and traditional media spaces.
What you’ll be doing for us…
- Conceiving and executing advertising ideas that are consistent with the outlined strategy
- Partnering with other creative team members who share the responsibility on the given assignment
- Contributing to innovative solutions for the agency’s existing business and participating in creative engagement efforts for new business
- Developing a discipline and department standard for compelling creative visuals within interactive communications across all media
- Assisting in communicating and presenting your vision to internal teams and clients
What we’re looking for from you…
- 0-1 years of art direction experience in an advertising environment
- A portfolio of advertising samples
- Proficient in campaign integration across all media—digital, social, broadcast, and beyond
- Bringing large brand experience and/or genuine creative ideas to the table
- Proven understanding of brand identity structure—how the visual, verbal, and execution come together to create a holistic experience
- Solid presentation and communication skills
- Naturally collaborative, with a clear understanding of how a project team operates
- A curiosity about evolving social and digital landscapes, and a genuine love of advertising
Job Type:
- Full-Time
- Hybrid (In 2-3, remote 2-3 – in Buckhead)
Benefits:
- Health/Vision/Dental/Life Benefits including family planning (up to $20k)
- Matching 401(k) up to 4%
- Employee Stock Purchase Plan
- Tuition Reimbursement up to $4,000 annually
- Hybrid or remote work options, depending on position
- Generous holiday and paid time off plans
BBDO Atlanta
GROUP CREATIVE DIRECTOR – ART & DESIGN (Ad Agency)
WE WANT YOU … TO WANT US
This is no Cheap Trick: Plan B is on the hunt for a dynamic, rockstar creative leader with serious art, design, and conceptual chops to help our inclusive, equitable, and sustainability-minded agency soar to even greater heights — and our talented band of creatives wants you … to want us.
See:
https://www.youtube.com/watch?v=Bj9dDSE3ceQ
WE WANT YOUR LEADERSHIP. The Group Creative Director (Art & Design) is responsible for the overall supervision of the agency’s creative department and product – both design and copy, but with an emphasis on the quality of the design.
WE WANT YOUR STRATEGIC & CREATIVE VISION. The Group Creative Director (Art & Design) interfaces with the client, account teams, creative department, production department, and management team, and is responsible for taking strategic marketing plans and interpreting them into “big ideas” with a unique point of view.
WE WANT YOUR SAVVY MANAGEMENT SKILLS. The Group Creative Director (Art & Design) advises the Creative Directors regarding which creative team members to assign to which creative assignments. He/she works closely with creative staff to ensure quality results, fostering professional growth while working to bring everyone’s work to the highest standard possible.
WE WANT YOUR EYE FOR DETAIL. The Group Creative Director (Art & Design) ultimately approves all work before presentation to the client, reviewing it with account leaders and taking their requests into consideration. Most of all, the Group Creative Director (Art & Design) recognizes the importance of the creative product with regard to the future success of the agency and is a steward of excellence behind all work the agency produces.
This Group Creative Director (Art & Design) role is primarily an on-site position at our Chicago River North location. Regularly attending work in-person (5 days a week, M-F) is essential for the success of the company, our clients, and the entire Plan B team.
WE WANT YOU … TO APPLY NOW!
CORE ACCOUNTABILITIES
- Directs the creative product, striving for excellence from concept to completion of every project.
- Provides insightful, groundbreaking, and/or original creative concepts as required for specific assignments.
- Produces director-level art direction and design for mobile-first digital experiences, including websites, landing pages, emails, e-newsletters, microsites, and digital display ads across client accounts as needed.
- Collaborates with account group to joint estimate projects, assign resources, and define scope/schedule.
- Works closely with account teams to solve marketing problems through smart advertising and best practices.
- Manages Creative department, Creative Directors, Creative Production Services, and Freelance resources.
- Confirms delivery schedules with account teams and oversees assignment of jobs to creative team members.
- Oversees creative solutions produced by team and offers valuable input to elevate quality of creative product.
- Serves as client-facing representative of the agency and effectively “sells” creative at client presentations.
- Responsible for the selection and management of freelance services.
- Assists in screening and interviewing applicants for creative positions, hiring and terminating to ensure creative department is appropriately staffed.
- Actively promotes the agency’s growth and exposure via new business pitches, self-promotional efforts, and RFP response/proposal development.
- Maintains current working knowledge of computer-related skills, software, and programs to ensure entire creative department and staff remain on the leading edge of essential technology and skills.
- Makes recommendations to ensure profitability for the agency.
- Recommends hardware and software purchases to keep department current and efficient.
- Supports agency operations as a senior member of the agency’s management team.
WHY PLAN B?
Plan B is never boring. We’ve managed to maintain a flat organizational structure, an agile development style and the entrepreneurial spirit of a start-up, even after 20 years in business. We work with both Fortune 500 companies and the innovative startups who move culture forward – so the work is rewarding, relevant and dialed into the exciting ambience of our connected world.
As a highly strategic creative boutique, we understand how game-changing, category-killing creative work emerges from powerful insights that are properly driven through complex multi-channel executions.
- Highly-Competitive Salary
- Equity/Profit-Sharing Program
- 401K
- Liberal PTO Program (including summer hours)
- Continuing Education Support Opportunities
- Full Health Benefits
- Limited Matching Contributions to Any Non-profit of Your Choice
- Decent coffee
- Smart, fun, passionate, ass-busting colleagues
- We don’t do weekends (or many late nights)
We also recognize the critical difference today’s companies can (and must) make with regard to corporate responsibility and environmental sustainability. The values of conservation and efficiency have long been core to Plan B’s cultural and operational foundation, and are even more of a priority today in light of how much our world is changing. In partnership, we work best with clients and vendors who share our passion for protecting the planet – companies whose operational and cultural priorities have shifted toward placing less value on GDP, and more value on GDH.
In practice, we are habitually seeking ways to do more with less, to reduce unnecessary waste and emissions, and to eagerly assist clients looking to promote their efforts to be responsible global citizens.
Plan B doesn’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
DESIRED REQUIREMENTS:
- 10+ years of experience, including 3+ years of creative leadership and team management.
- Expertise with both traditional and digital tactic development and execution.
- Enough “scrappy” experience to never become paralyzed by time or budget realities that might restrict creative process.
- A generous, collaborative spirit and a seeker of mentoring opportunities.
- A desire to innovate and help the creative team learn and grow on a professional level.
- Comfortable managing a multitude of projects simultaneously.
- A thinker, a day-dreamer, a non-traditional outlier who wants to believe in what they’re doing, who they’re doing it with, and who they’re doing it for.
- A stellar portfolio of cross-channel creative work.
- Expert working knowledge of current design tools, including Adobe Creative Suite, Premiere Pro, After Effects and WordPress.
- A desire to work onsite at our River North office.
APPLY TODAY
Please send a short cover letter, link to your portfolio and attached resume to [email protected].
Local Chicago candidates only.
IF YOU ROCK, HERE’S HOW WE’LL ROLL …
You made the first cut! Now what?*
1. First, we’ll email you a few additional qualifying questions (there are no wrong/right answers)
2. Next, we’ll schedule you for a 30-minute Google Meet video call with some of our team
3. If we think you’re the jam, we’ll have you take an online personality test (just to make sure you’re weird enough)
4. And finally, an in-person interview with the Creative Team at the Plan B HQ, 116 W. Illinois St. #3W, Chicago (please be prepared to present a work case study)
(*We’re not looking to drag the process out! Our aim is to complete these steps within 10 working days.)
Plan B®
News 8 Now has an immediate opening for a dynamic Executive Producer to help manage the day-to-day operations of the newsroom and shepherd Morgan Murphy Media’s new J365 Producer program. The Executive Producer will work closely with the News Director on special projects, planning, and leading a growing team of award-winning journalists. They will also guide the next generation of Producers through an intensive year-long on-the-job training program designed to set them up for a long and successful career through a dedicated curriculum to include showcasing, newsroom leadership, understanding the audience, goal setting, digital producing and more.
What you’ll do:
– Work closely with broadcast and digital producers, MMJs, photojournalists, and anchors to create compelling news content for all News 8 Now newscasts and platforms
– Develop daily coverage plans and special content plans
– Oversee J365 Producer program
– Provide feedback to the news team
– Produce newscasts as needed
What you’ll bring:
– Newsroom management experience preferred
– A strong newswriting and newscast producing background
– Excellent communication and people skills
– Detail-oriented, with strong organizational skills
– Ability to multi-task in high stress situations
– Must be able to work flexible hours and adapt to schedule changes
Morgan Murphy Media is a dynamic and progressive family-owned business since 1890 that values our employees, culture, and community. Headquartered in Madison, Wisconsin, it operates television and radio stations, a print magazine, websites, apps and a digital marketing agency across its seven locations. To learn more, visit morganmurphymedia.com.
Morgan Murphy Media is proud to be an equal opportunity employer. We celebrate and support diversity and are committed to creating an inclusive environment for our employees and our communities.
WKBT News 8 Now
Art Director
Company and Job Overview
Duke Cannon Supply Co. is a company with a mission to better the day of hard-working men with its premium men’s grooming/lifestyle products. But more importantly, it’s a company that knows that its brand is everything. Quality of products aside, it’s our unique creative voice, amplified by our omnichannel marketing approach, that remains our biggest competitive advantage and driver of brand loyalty.
Currently, we are seeking applicants for the role of Art Director on our in-house marketing team. This person will report to the Creative Director and work with the greater marketing team to concept and execute a wide range of funny and inventive communications on behalf of the brand. From advertising campaigns and other big moments to social media content and new product launches, this person should be able to shape creative assets that build consumer affinity, grow our community, and drive sales.
Primary Responsibilities
· Working from a creative brief in conjunction with the Creative Director and Copywriter to conceive and execute creative work in a variety of formats and production types (from scrappy to high production)
· Support the conception and creation of social media content.
· Be a creative resource who brings energy and breakthrough ideas to the Duke Cannon creative team.
This role will be a career builder for the right candidate as it will provide an unparalleled learning experience and the opportunity to consistently create an enviable body of fresh, visible work for a company as it continues to grow into a market leader; you will be building a creative reputation & a business story.
Advantages of our in-house structure:
Our creative team has the same functionality as many ad agencies, with similar deliverables, but with important differences that benefit all parties:
-No timesheets
-No “bad briefs”: we want everything we produce to get noticed and elevate the brand
-Very few meetings (about 2-3 hours per week), so you can focus on making things
-No new business pitches destroying your nights and weekends; better work/life balance.
-We are our own client: we have a flat structure with fast approvals and no barriers to doing the work we want to do.
Requirements
· 3-5+ YEARS OF RELEVANT EXPERIENCE as an Art Director or Graphic Designer; preferably with an advertising agency background/experience.
· Portfolio site showing a body of relevant work (ad campaigns, content, social)
· High proficiency with Adobe Creative Suite, including Photoshop, Illustrator, InDesign
· Working knowledge of Premiere Pro and AfterEffects is a plus, not mandatory.
· A collaborative, problem-solving mindset. This is a small creative team and we move quickly; so flexibility and a willingness to own projects and self-manage progress are necessary.
· Positive Mental Attitude.
· NOTE: This is an on-site position based in Minneapolis that does involve hours the in office; team members work a hybrid schedule in the office 3 days a week, with 2 days spent WFH desired/needed.
Reporting Structure and Company Location
This person will report directly to the Creative Director but will also work closely with the other members of the creative team. Duke Cannon Supply Co. is in the North Loop neighborhood of Minneapolis, steps from Target Field, and tons of restaurants and bars.
Company Culture
The Duke Cannon Supply Co. is a fast-paced environment where decisions are vetted quickly, and opportunities are welcomed. We have a very informal culture with an emphasis on having fun (we sell soap, after all). The company’s leaders are dedicated to the growth and development of the team, and as such, we work hard to ensure that any employees have a much richer and more rewarding experience than one might expect working for a large company.
Salary and Benefits
Duke Cannon offers a competitive market salary commensurate with experience, plus insurance, 401k match, a monthly parking stipend, company HSA contributions, and yearly bonuses. Because of our rapid growth, bonus payouts have typically exceeded base expectations and compensation increases have far outpaced inflation.
If you feel you are the right candidate, please send your resume/link to a website or portfolio to Rob Franks at [email protected].
Duke Cannon Supply Co.
Job Title: Art Director
Immediate Supervisor: Creative Director
Description
Join our independent experiential marketing agency with a celebrated history of effective campaigns for fun brands in the sports and entertainment industry.
Our Art Directors are immersed in our project lifecycle from concepting to onsite production, including sketching guest experiences and environments. AD’s work alongside their Copywriter, Spatial Designer and reporting into Creative Director.
We are looking for an Art Director with an eye for thoughtful perspective and a high level of aesthetic environmental design. You push idea boundaries and challenge the current —seeing creative possibilities in any assignment with a unique eye for experiential environments. Ideally, candidates will have 2-3 years as a Jr. Art Director working with established brands and a good grasp of workflow, software and time management basics.
Expectations
- Translate marketing objectives into strategic and purposeful creative
- Apply a variety of existing brand guidelines/identity across multiple channels (web, social, print, environments, etc)
- Present ideas with rationale and holistic vision
- Provide quality assurance for all creative work
- Delegate and collaborate with other designers, copywriters and developers
- Remain agile, flexible, resourceful and collaborative
Requirements
- Minimum of 2 years proven Art Direction experience in advertising agency, inhouse creative group, or related field.
- Portfolio showcasing your most current work
- Ability to handle a high-volume environment with rapid turnaround times and manage multiple tasks and project details.
- Culturally astute and aware of trends in soccer, music, and fashion space.
- Social media knowledge and/or experience is a plus
- Strong interpersonal, verbal and written skills.
- Strong computer skills on required software to meet the needs of your briefs.
- Strong time management skills and solid work ethic.
- Resourceful researcher, keeps abreast of design movements, social trends & culture
Extras
- 3D rendering skills
- Illustration capabilities
- Video & Photography experience
Salary & Benefits
- Hybrid work schedule
- $55,000 – $65,000 DOE
- 20 -18 days of PTO/year during the month of December
- Medical, dental and vision insurance
Summary
Our Art Directors play a major role in creating concepts and visual designs that meet the strategic parameters of the creative brief. Manages the visual design elements (e.g. illustration, storyboarding, photography, final art, deck layout, etc.) from concept through execution in collaborative environment while assisting the Creative Director (or Associate Creative Director) in the planning and execution.
elemento L2
Luckie is looking for a Creative Director/Design Director with the talent to lead our design teams, the experience to think strategically and the hunger to do the best work of their career.
Here’s what you’ll do:
- Help us make fun work that real people talk about
- Create social, digital, TV, and experiential campaigns.
- Come up with great ideas outside of traditional media.
- Work directly with your ECD and clients.
- Help recruit, mentor, and grow a team of creative talent.
- Hang out with great people in our brand new downtown HQ across from Monday Night Brewing and the ballpark.
Here’s what we’re looking for:
You’re a super-talented designer/art director who can create and lead smart, innovative, and visually stunning work. You’re indispensable to your clients because you understand their business and have a strong creative point of view. You help guide the strategy that will inspire your teams and you give great feedback. In addition to an impeccable design aesthetic, you also have an amazingly positive attitude and find ways to do great creative even in tough situations. When it comes to production, you’re a pro who can handle shoots and edits. You really take pride in mentoring and helping the teams under you do their best. Oh, and you don’t believe in luck.
- A graduate of an ad portfolio school or ad program at a 4-year college or equivalent.
- 5-7 years experience at an agency.
- A great site full of interesting, fresh, beautifully art-directed ads.
- Hunger to do great work.
- A fun person who loves being part of a team.
- Someone who loves great food. Have you ever been to Birmingham?
LUCKIE
Sesame Workshop is looking for an experienced Brand Creative Art Director to work in New York office to build out Sesame Workshop international creative resources, processes and network with regional offices. In Brand Creative, you will partner closely with a cross-functional team spanning Brand Marketing, Audience Development, Communications and the lines of business to establish a global community of practice, and build an international network of brand resources, brand systems and processes. As a relationship-oriented individual, you will help establish a network of talent to deliver on Sesame Workshop and Sesame Street creative expressions. You will oversee and manage key organizational-wide branded initiatives.
Please Note: The stated salary range in this posting is an average and may not be reflective of individual circumstances. We will review specific salary information during the interview process.
Responsibilities
- Work with internal teams to develop a brand creative strategy for global resources distribution in the international space.
- Work with regional offices to empower them to evolve brand resources to meet their local needs
- Collaborate across the organization to aid international One Brand creative strategy to determine resources needed in each region
- From a creative point of view, provide a consistent advocate for brand unity and character standards across lines of businesses [licensing, marketing campaigns, social needs, motion branding, themed entertainment].
- Ensure brand continuity and institute clear approval processes for creative developed internationally to reflect brand cohesion.
- Proven success in leading creative and developing teams with brand goals.
- Strong collaboration skills and works well with a diverse set of roles.
- Excellent relationship-building skills, great communication, solutions-oriented
Qualifications
- 10+ years of brand expertise, international brand experience, preferably in the entertainment branding industry [expertise working with style guides, launch kits, tool kits, brand aesthetic]
- Excellent written and verbal communication skills
- Strong relationship-building skills to grow a network of talent, a natural connector
- Ability to be creative and think outside of the box, conceptualize, identify talent, educate and onboard
- Strategic thinker: global needs vs. local needs
- Proactive problem-solving skills
- Must be an excellent team player with the ability to build, foster and nurture relationships with members of cross-functional teams, a collaborative mindset
- Able to prioritize and manage multiple projects simultaneously in a fast-paced environment
- Work closely to drive engagement around the brand creative to ensure local market needs are met
- Deliver seminar presentations, marketing books, product comps and sell sheets on time for each season
- Work with cross functional teams to facilitate approvals and track creative needs
- Act as liaison between Creative and business team to ensure that all artwork needs are met for new creative development
- Partner with Marketing Operations to create and document standard operating procedures.
Sesame Workshop
Sesame Workshop is looking for a Senior Art Director. Multi-disciplinary brand creative leader to drive the brand vision and creative strategy for Sesame Workshop, Sesame Street and new IP and deliver effective brand solutions across multiple media platforms including on-air promo, video, digital, web, social content + campaigns, experiential, etc. Manage creative professionals: designers, writer, producer, and foster a culture of brand design-led thinking to enable the Workshop to reach its business goals. This role will report to Vice President, Branded Content with the Brand Creative team.
Please Note: The stated salary range in this posting is an average and may not be reflective of individual circumstances. We will review specific salary information during the interview process.
Responsibilities
- Develop vibrant visual identities for the Workshop and new properties across major consumer touch points for multiple audiences: trade, families, kids, and fans.
- Lead brand Creative for digital, video, print, and events
- Partner with Brand Marketing to inspire and elevate storytelling solutions for all video/promo, partnerships, digital and social media channels.
- Work closely with Brand Marketing, Media & Education and Social Impact & Philanthropy to elevate creative from distribution partners (HBO, PBS), sponsors, name & likeness campaigns, advocacy work etc.
- Lead cross-functional team for consumer engagement, brand design strategy, and production for marketing campaigns on all platforms, image campaigns, show opens and packages, experiential branding, key art and print and more
- Oversee video and photography shoots for promo, sizzles, show opens, key art, consumer products and other projects.
- Direct and collaborate with production, photographers, illustrators, retouch artists
- Work closely with the Project Managers and Production to inform schedules, team assignments and project deliverables
- Build and maintain effective relationships with partners across the department and organization
- Stay current and up-to-date with new design trends, techniques and processes; seek out and recommend new best practices; drive creative design evolution and innovation
- Foster an inclusive environment that encourages intelligent risk-taking, innovation and creative excellence. Provide clear goals, support and actionable feedback for team growth.
- Oversee external creative agencies and outside vendors as needed.
- Act as a brand steward to stakeholders both internal and external.
- Hands-on leader who can build and lead a collaborative team.
Qualifications
- 15+ years of brand creative experience within a management role at a branding agency, entertainment brand, or with a consumer/educational brand.
- Expertise driving brand promotion with media partners (HBO/ PBS/ / Apple/ Homer / Sea World, etc).
- Sophisticated leader and storyteller to inspire strong to deliver on our mission to help kids grow smarter, stronger and kinder.
- A rigorous operational executive with a bold and innovative aesthetic- this person will be seen as an impactful leader, a thought partner with a commitment to creative and products that deliver an engaging user experience
- Deep experience in brand creative cross-platform expertise: digital, motion, print and experience
- Excellent creative leadership and management to inspire and motivate team
- Highly collaborative leader and team player with a talent for influencing cross-functional teams.
- Exceptional communication and collaboration skills to build relationships and navigate change
- Ability to self-start, self-manage, and meet deadlines
- Possess a passion for media, entertainment and social impact
- Proven experience completing cross-functional complex creative projects
- Expertise in Adobe Creative Suite (Photoshop, Illustrator, AfterEffects, InDesign)
- Flexibility and adaptability; comfortable working in an often changing environment
Sesame Workshop
Position Summary
The Wine Club Coordinator is an instrumental role to our growing wine club team. We are fast paced team, looking for someone with great multitasking skills, an awesome attitude, and is up for a challenge. The Wine Club Coordinator will handle customer service inquiries, assist with wine club logistics, as well as support the Wine Club Managers in the Vintage Wine Estates portfolio. This role will work closely with wine club, tasting room and marketing teams and will be held accountable for achieving targeted sales and membership growth for existing, and future wine club programs.
SALARY: $20 – $24/hour – Based on experience
Essential Duties And Responsibilities
CUSTOMER SERVICE & SALES:
- Responds promptly to all inbound telephone and email inquiries, voicemails, and requests or complaints from wine club members.
- Ensure orders are processed accurately, and timely.
- Work closely with Customer Service team to execute reroutes, redirects, call tags, returns, credits, and reships.
- Manage inquiries via Podium and use it for additional revenue opportunities and to drive traffic.
- Build relationships with club members and grasp every opportunity to add to existing allocations.
- Actively reach out to members with returned wine, recover shipping costs and offer the opportunity for upsell.
- Contact club members with declined credit cards via phone, email, and text.
- Go above and beyond to exceed our member’s expectations daily.
- Use contact codes to maintain member’s preferences, suggest wines and document all communication.
- Maintain club membership accounts and ensure database is up to date.
Additional Tasks
- Develop draft copy for email blasts, event invites, wine club communication and newsletters.
- Coordinate send dates for pre-shipment, decline, will call, reactivation and other email blasts.
- Work closely with Wine Club Logistics team on wine club selections.
- Checking inventory of all wines to ensure outages are not created and customers receive wines on time.
- Work with designers on printed material.
- Proof and edit all email communication and printed collateral.
- Send welcome emails, pull send lists and run reports such as cancellation and new members.
- Taking every opportunity to meet sales goals whether creating a call campaign, outbound sales calls, depleting end of lot inventory, contacting top buyer of new releases.
- Assist Director of Events in executing wine club events.
- Performs other duties as assigned.
Required Skills
- Strong customer service skills with a professional demeanor
- Excellent written communication skills, attention to grammar and email etiquette
- Works well in a team environment
- Able to work independently and problem solve
- Pays close attention to detail and takes initiative
- Strong organizational, problem-solving, and analytical skills
- Self-motivated, with a high level of accountability and productivity
Qualifications
- Must be 21+
- Proficiency in Microsoft Office required
- Shares company values of: integrity, respect, value creation, compliance, customer focus
- Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm
Physical/Mental Requirements
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
- Must be able to sit for extended periods as required by job duties
- Must be able to stand for extended periods as required by job duties
- Coordinate multiple tasks simultaneously
- Must be able to lift 40lbs
- Ability to travel locally when necessary
- Able to work some weekend days when applicable, for wine club and tasting room events
WORKSITE
This position will split its time between two locations.
- Three days at our Glen Ellen Location
- Two days at our Bodega Bay Location
Vintage Wine Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital or veteran status, or any other legally protected status.
Vintage Wine Estates