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Be part of a dynamic team that is using nanotechnology to enable routine, accurate, cost-effective analysis of genomic structural variation, in support of our mission of elucidating the genetic underpinnings of disease, increasing diagnostic yield, and ultimately improving patient outcomes. Nabsys is the pioneer in high-definition electronic genome mapping. Headquartered in Providence, RI, Nabsys uses proprietary electronic nanodetectors to analyze long DNA molecules traveling at high velocity. Our first-generation instrument and consumables have been shipping to customers for a year. We are currently scaling proven technology to substantially reduce cost and time-to-answer, on our way to making genomic structural information available to every laboratory.
Position: Market Development Manager
Nature of Role: The Market Development Manager for Human Genome Mapping is responsible for developing a globally syndicated marketing strategy that drives the growing global market for common and complex disease research using whole genome mapping. This person will build a global strategic plan highlighting key areas of focus in this important segment and lead regional counterparts in executing the global marketing strategy. This is a phenomenal opportunity for a visionary to help grow a rapidly moving genomics research market to make a significant impact in the course of whole genome mapping.
Responsibilities:
- Contributes subject matter expertise related to future market trends within genomic research in efforts to build a long-term strategic plan for whole genome mapping
- Identifies, analyzes, and translates product, brand, customer, and relevant information to frame and solve business problems and build effective marketing and business plans
- Effectively leads research efforts in primary market research projects and understands the public and private research environment
- Develops deep insight of common and complex genetic disease market segment including customer needs and technology landscape; identifies growth opportunities and builds business cases that enable sales plan
- Builds relevant market models to identify and prioritize high-value genetic disease research segment specific applications that will accelerate customer adoption and use of Nabsys technology
- In collaboration with regional leads, develops and drives annual genetic disease go-to-market strategy and drives alignment of strategy, messaging, and tactics globally
- Partners with internal and external agency teams to develop marketing content (campaigns, positioning, messaging, etc.)
- Builds close relationships with key customers, thought leaders, and industry influencers to stay abreast of emerging market trends and regulatory guidance
- Collaboratively works with the leadership team to drive the business strategy
- Identifies new applications, assesses opportunities for new partnerships and product offerings and integrates those into strategic plans
Requirements:
· Bachelor’s degree required; PhD in relevant scientific discipline preferred; MBA not necessary but strongly preferred
- A minimum of 3 years of experience marketing to both academic or pharma R&D and clinical research labs
- Must have designed the strategy for, and led the execution of, multiple successful marketing programs and product launches
- Strong analytical skills and ability to tie detailed analysis to larger strategy
- Effective collaboration in matrixed or highly cross-functional business settings
- Previous business strategy, business development, or strategic marketing experience related to genomics and new applications
- Experience in strategic consulting or product management would be welcomed
- Ability to influence across the organization at all levels, including previous experience in a highly matrixed organization would be preferred
- Experience with genomics markets and/or diagnostics product lines is strongly preferred
Compensation:
- Competitive salary
- Equity stake
- Benefits include health, dental, vision, 401(k) plan with 50% match up to 6% of base salary, unlimited vacation, life insurance
Nabsys
Summary
We are seeking a Technical Principal Product Manager, NLU with a focus on state-of-the-art natural language AI models, such as Large Language Models (LLMs) to join our team. As the Principal NLU Product Manager, you will manage the development and success of our NLU/LLM-based products. This is a vital leadership role for the Digital Innovation Group at Providence and reports to the Executive Director of Product.
You will work closely with cross-functional teams, including engineering, research, and design, to ensure the delivery of high-quality NLU/LLM products that meet our customers’ needs.
Key goals and accountabilities are:
- Translate complex customer problems into commercializable solutions. Collaborate with the UX team and others to understand high level goals, drivers and opportunities for products and their delivery.
- Use your data- and business-informed mindset to define and deliver the product with broad cross-organizational impact. Optimize the product by digging deep into user data, feedback, and insights and make appropriate tradeoffs between customer goals and the product experience.
- Have an in-depth understanding of the business and success metrics for your products and report on them regularly.
- Ensure that competitive analysis and product positioning for the product is articulated and updated regularly.
Essential functions
In this position you:
- Identify the biggest customer problems and work collaboratively to design new features and/or products from start to finish.
- Build, measure, and iterate rapidly on feature set to ensure the best customer outcomes.
- Consistently integrate behavior data and customer feedback into key product decisions.
- Communicate product plans, benefits, and results to all audiences – within teams, company, to users, press, etc.
- Build deep relationships with executives and stakeholders across the organization to advocate for and maximize the value of the products you own.
- Thrive and succeed in an entrepreneurial environment, and not hindered by ambiguity or conflicting priorities.
Experience
- 6+ years in Product Management at a technology company, ideally working on products with ML/AI at its core.
- Experience managing medium to large initiatives, and a well-rounded technical background in modern software development
- Experience delivering impactful products and features heavily informed by data and user research.
- Demonstrated ability to solve complex problems by crafting customer-first solutions and thinking from first principles.
- Strong aptitude for using data to solve problems.
- Experience influencing the Executive Team members on key strategy and cross-functional initiatives.
- Experience working at the executive level including contributing to overall organizational goal setting, and strategy framing.
- Proven ability to collaborate with technical and non-technical stakeholders to prioritize and negotiate delivery against the organization’s strategic goals.
About us
Providence DIG is both a healthcare startup and a technology/product incubator. Our team gathers market data on effective solutions in the health care space and then builds out a product line with the latest and greatest technology. When market maturity hits, DIG enables the product to spin out as its own company. It is a unique mix of venture capitalists, digital strategists, marketing acumen, product development and engineering all in one group nestled inside one of the largest health systems. We set the pace for other health care organizations on how to conceive, engineer and launch effective health care solutions. Recently funded DIG startups included DexCare and Xealth.
Providence is one of the largest not-for-profit health systems in the United States.
At Providence, we use our voice to advocate for vulnerable populations and health care reforms. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible, and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future, today.
The Digital Innovation Group (DIG) at Providence is a small but mighty product development and incubation team. We build next-gen tools that give patients convenient and easy access to health care anywhere, anytime.
Providence Digital Innovation Group
Job Title: Marketing Data Analyst
Duration: 12+ Months
Location: San Francisco, CA/Remote
Pay Rate: $60.30/hr.
Intelliswift Software Inc. conceptualizes, builds, and supports the world’s most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.
Job Description:
- 7+ years of experience in developing reporting and forecasting for Marketing or Sales Operations and predictive modeling.
- Expert level understanding and practical experience with Tableau Online and Tableau CRM
- Expert level understanding of Salesforce objects and relationships, as well as reporting
- Expert in SQL and SOQL coding languages
- Advanced in PostgreSQL, Python and R
- Apex coding experience a plus
- Demonstrated experience taking business requirements and turning them in to actionable dashboards.
- Demonstrated ability to accurately synthesize and present data in a digestible format.
- Certifications are a plus.
- Located in EST time zone.
- Work samples or portfolio must have while submitting the profile with detailed summary
Required Skills: Tableau, Salesforce, Marketo, SQL, 6Sense.
Equal Employment Opportunity Statement
Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
Other Employment Statements
Intelliswift participates in the E-Verify program.
Learn More
For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.
Intelliswift Software
eCommerce Program Manager
Direct Hire
Irving, TX (Hybrid)
We are looking for an experienced Program Manager to organize and coordinate programs. You will provide strategic guidance to teams and project managers
Responsibilities
Responsible for overseeing a series of projects of high complexity across multiple departments within a single business unit.
Monitor project time, scope, budget and billable rates to ensure alignment with contract and project documentation.
Compile status updates for Sr Management and Steering Group Meetings. Report on the completed activities, ongoing activities, risks, upcoming milestones, and decisions (amongst others).
Circulate meeting notes to meeting invitees after the meeting highlighting salient decisions and action items.
Works with project managers to identify redundancies and duplications of efforts across projects and eliminate.
Ensure all project invoice/spend information is captured correctly and entered in the PMIS system for each project.
Organize and plan all Program Increment planning events. Work with development team to plan agenda for event.
Liaise with project managers and team members to gather, analyze, and monitor project data, as well as prepare various project and status reports.
Capture all pertinent program risks, actions, issues, and decisions. Follow up on open items and interface with different stakeholders to drive open items to completion.
Escalate program needs/blockers to appropriate decision makers.
Requirements
Bachelor’s Degree in related field preferred.
10+ years in Program/Project Management, stakeholder management, vendor and contract management.
Strong understanding of eCommerce system architecture and eCommerce platforms
Experience managing projects with a variety of technologies, platforms, and development languages.
Knowledge of project management strategies, processes, and tools, including experience with Waterfall and Agile Project management is desired.
Thorough understanding of project/program management governance, techniques, and methods.
Knowledge of PMO software tools, such as KeyedIn, Jira and Tempo.
High-level of proficiency with Microsoft Excel, Word, and Power Point.
A background in applications development is preferred.
Professional communication skills both written and oral.
Strong organizational skills with a keen ability to prioritize and multi-task.
Ability to focus on short-term and long-term goals simultaneously
Yoh, A Day & Zimmermann Company
Senior Manager of Digital Analytics and Insights – Digital Office / COE
Have you ever wanted to work in the Coca-Cola family, one of the biggest brands in the world? Come join Coke One North America Services LLC. CONA is an IT services company born from The Coca-Cola Company and established in April of 2016 as part of the North American refranchising. We support 12 of the largest bottlers across North America providing systems and solutions across sales, customer service, CRM, pricing, trade promotions, manufacturing, warehousing, delivery, procurement, financials, HR, planning and much more. It is an exciting company to work for if you are looking to get involved in emerging IT technologies
The Job:
We are seeking an experienced and detail-oriented Senior Manager of Digital Analytics & Insights to join our team. The successful candidate will be responsible for designing and owning the reporting framework, as well as collecting, analyzing, and interpreting data from various sources, to provide actionable insights and recommendations to drive business decisions. The Senior Manager of Digital Analytics & Insights will work closely with cross-functional teams to design and maintain reporting systems and ensure data accuracy.
Job Responsibilities:
- Develop reporting framework for consistent reporting across the Bottler universe.
- Provide strategic insights of Bottler universe customer platforms performance versus other OMNI channel insights and performance
- Develop Business Growth Model analytics of platform opportunities
- Lead outlet universe analysis and opportunity for adoption, retention and growth
- Stay up to date on industry trends and best practices in reporting and analytics
- Manage performance analytics and Full Story/GA analytics tools, providing direction and support to bottler groups
- Create and manage consistent performance management framework for all Bottler-specific reporting team members to utilize. Metrics include: KPIs, PowerBI, Scorecards, Dashboards, Bottler-specific analysis
- Marketing efficiency/effectiveness for marketing activation
- Digital campaign reporting and analysis
- Collaborate with cross-functional teams to identify key performance indicators and develop metrics to track progress, sharing universal metrics with Bottler groups.
- Create and maintain data models, data visualizations, and business intelligence tools to support analysis and reporting
- Develop and maintain reporting systems to ensure data accuracy and integrity
- Develop and maintain documentation of reporting and analytics processes and procedures
Requirements:
- Bachelor’s degree in statistics, mathematics, computer science, or a related field; a master’s degree is preferred
- Minimum of 5 years of experience in a data analytics role, with at least 2 years of experience in a management or leadership role
- Proven track record of using data to drive business decisions and improve performance
- Strong analytical and problem-solving skills, with experience using data analysis tools such as SQL, Python, and Tableau
- Excellent communication and presentation skills, with the ability to translate complex findings into actionable insights for non-technical stakeholders
- Experience managing a team of analysts and overseeing projects from start to finish
- Knowledge of data governance policies and procedures
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
What We Are Looking For:
- Creates Customer Value: Prioritizes and identifies opportunities that can deliver the creates the creates the greatest value for both internal and external customers
- Delivers Results: Demonstrates drive to do things better and seek new and innovate ideas that drive performance, efficiency, and effectiveness
- Knows & Grows Business: Understands the business environment and uses the right strategies to drive results while considering the impact on longer-term strategic goals
- Drives Change: Understands that obtaining the best ideas and results may mean adopting change from inside and outside the organization
- Communicates Effectively: Demonstrates the ability to communicate clearly across a spectrum of internal and external stakeholders
Our people are our most valuable asset
The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. We are smart alone but together we are genius.
We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
CONA Services
* The role does not require coding skills, but a good technical background would be preferred
* US based only. Can be hybrid. Work authorization required.
About us:
– Founded by an Apple-Siri Engineer, and an ex-Amazonian, Appstle is a B2B SaaS company in the e-commerce space.
– Appstle uses revolutionary technology to build unique, tailored, and affordable applications or software solutions, that enable e-commerce stores to provide the best end-to-end experience to their customers or shoppers.
– Appstle is a Silicon Valley based and funded company.
Focus areas:
– Appstle is focused on the customer retention, loyalty, and wallet share spaces. Appstle Subscriptions, Appstle Memberships, and Appstle Loyalty & Rewards are its 3 core products available on Shopify and Shopify Plus. Our direct customers are e-commerce stores on Shopify and Shopify Plus.
Company Values:
– Appstle is a highly merit-based, equal opportunity employer that fosters and encourages passion for technology, innovation, and problem solving. We are a highly diverse team that cuts across age, location, race, and religion.
– Having founded and led by a female CEO, Appstle is committed to gender diversity. We are proud to share that as of May 1, 2022, the Appstle team achieved a natural 50% male-female ratio.
Role:
– Appstle is looking for a strong, motivated, and tech-savvy Product Manager for one of its 3 core products. The role is based in the US.
– The person filling this role, will be owning the product end-to-end. The role includes, but is not limited to
1. Identifying customer (ecommerce merchants) demands and needs in terms of use cases and end-shopper experiences, to prioritize product growth accordingly
2. Chart and track key functionality developments for the product
3. Co-ordinate with developers to ensure product roadmap targets are being met
Preferred skills & experience:
– Strong business and technical acumen
– Analytical capability
– Strong external and internal communication
– Previous experience and/or deep understanding of Shopify platform is a significant plus
Key links:
– https://apps.shopify.com/subscriptions-by-appstle
Appstle Inc.
Company Overview
ConcertAI’s mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. ConcertAI’s leading real-world evidence, AI technology and software-as-a-service solutions support healthcare decision-making across clinical research & development through commercialization. Top biopharma sponsors, clinical research organizations, healthcare providers and institutions rely on ConcertAI’s evidence-generation and digital transformation capabilities to advance precision medicine and medical innovation.
ConcertAI has emerged as one of the fastest growing AI health tech companies backed by industry-leading private equity companies: SymphonyAI Group, Declaration Partners, Maverick Ventures, and AllianceBernstein PCI.
Role Summary
A Client Services Manager at ConcertAI ensures that clients receive the highest standard of service possible. The Client Service Manager oversees all service delivery functions, from project inception to completion, for a specific set of pharmaceutical clients. The candidate will manage the data production lifecycle to ensure timeliness and accuracy, monitor trends, and initiate improvements. The Client Service Manager monitors and facilitates internal delivery teams to ensure communication with external clients. The ideal candidate possesses excellent interpersonal skills, communicates with clarity and concision, and demonstrates the ability to work cross-functionally. Client Service experience within the pharmaceutical industry, other data-driven, or SAAS environment preferred.
Responsibilities
- Monitor the data production lifecycle and new projects for clients, ensuring timeliness and accuracy
- Lead internal and client communication pertaining to the progress of production and projects
- Collaborate with project management teams and production delivery teams to prioritize deliverables
- Accumulate information to diagnose and anticipate problems in the production delivery system
- Lead and conduct client quarterly business reviews with the Account Executive
- Partner with the Account Executive on client project initiation and invoicing
- Assist Business Analysts in creation of detailed Business Requirement Documents (BRD) and translation it into functional specifications
- Strengthen the relationship between ConcertAI and its clients, as a main point of contact
- Ensure clients obtain maximum value from products and services
Requirements
- Must have a BA/BS in Technology, Business, or equivalent in related field
- Must have at least 5 years’ experience in client service, program management, or project management
- Must be able to demonstrate problem solving, analytical and strong customer service skills
- Must have the ability to lead in a matrixed environment
- Must have the ability to communicate verbally and written to various levels in the organization and client base
- Experience in technology, with a focus on data aggregation strongly preferred
Learn More About ConcertAI
Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at www.concertai.com , or follow us on LinkedIn.
EEO
ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ConcertAI
Customer Success Manager
Job Summary:
A leading fintech company is looking for a Customer Success Manager to join their Customer Care organization. This position is dedicated to driving growth and retention within the company’s product lines. A successful candidate should have a marketing & sales background with a proven track record in driving exceptional results.
Responsibilities:
- Continually generate and test new ideas for Customer Success with the goal of either (1) activating new users and/or (2) retaining existing users.
- For viable and profitable Customer Success ideas, develop and implement operation plans.
- Help establish/maintain KPIs to measure the effectiveness of current and new Customer Success programs.
- Monitor customer contacts to evaluate and improve customer interactions for programs.
- Work with outsourced vendor partners to evaluate and coach performance.
- Comfortable in working in cross-functional teams.
- Create presentations and reports to communicate recommendations and findings.
- End-to-end ownership and accountability for assigned projects and processes.
- Work with peers and leadership team to identify opportunities for improvement.
Qualifications:
- Minimum 3 years of sales, marketing, or contact center experience.
- BA/BS in Business or Marketing; MBA is a plus. Or equivalent work experience.
- Experience in the following reporting tools: PowerBI, Genesys Cloud, MS Access, and MS Excel.
- Passionate about leveraging data to find opportunities to grow the business through Customer Care.
- Passionate about solving for customers and their financial health.
- The candidate will be expected to successfully complete the new hire agent training and demonstrate an exceptional ability in helping customers while leveraging internal toolset before beginning in the Customer Success role.
Job Type: Full time
Location: Tucson, AZ
Pay Range: $60K – $75K (DOE)
Submit resume to [email protected]
Diane You
408.550.2800 x130
OSI Engineering
Director of Product Support
Salaried Full-Time Professional
Houston, TX
Summary: The Director of Product Support coordinates and implements systems, policies, and procedures promoting the best customer service within the Doggett John Deere organization to improve operational performance. This role’s driving mission is to create a superior service operations team with safety, employees, and shareholders supported equally. Customer satisfaction for both internal and external customers is a must. Working with Support Services to resolve product issues while increasing awareness across the enterprise. Grow service capacity and capability to ensure customer and dealer success. Keep updated as to market awareness, product knowledge, technical competency, and aftersales business management to ensure dealer capability is current.
Responsibilities:
- Reviewing the organizational budget for service to ensure financial objectives are attained
- Must work cross departments to promote best in class customer support
- The Director of Service Operations over sees service employees coaching and policy updates to increase workforce efficiency
- Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development
- Lead service operations training and development always looking forward
- Operational responsibility to provide best practices to every service department
- Staying up to date with industry trends by reading publications and other related materials
- Influence and drive change through exceptional written and verbal communication skills
- Ensure excellent service for all customers
- Drive change initiatives as required to improve efficiencies and execute on business commitments
- Assures equipment and facilities are maintained, improved, and managed to support excellent operational capability and performance
- Assures profitability through proper staffing which consistently meets or exceeds the budget
- Create a culture of learning and development with all members of the organization
- Develops and monitors budgets, goals, and objectives to ensure departmental profitability
- Responsible for recruiting, developing, coaching, and mentoring to ensure service staff has the skills to deliver exceptional service
- Practices and implements a total quality management philosophy through service operations
- Provide leadership and strategic direction regarding all service operation functions, monitor, manage and improve workflow processes in these areas and works to continuously hone efficiency, improve employee engagement
- Identify, recommend, and implement policies and procedures to provide necessary service and promote good internal communication
- Analyzes team productivity and efficiency and makes decisions on how to improve them to increase customer satisfaction, retention, revenue growth and financial results
- Seeks regular feedback from internal and external customers and peers on strategy, process, and system improvements to develop pro-active solutions to problems
- Identify and document trends regarding reoccurring issues
- Ensure goals are aligned and understood by all support departments
- Demonstrated tendency to challenge the status quo, drive constant improvement in process, and an ability to achieve organizational goals
- Ability to resolve complex issues within functional area and/or area of expertise
- Ability to report up to leadership on overall “story” of the data in a holistic manner
Requirements:
- Service Manager experience preferably in an OEM setting
- Must be able to travel 30% of the time to cover the AOR properly
- Must be technical minded
- Must understand dealership structure
- Must have warranty experience
- Ability to troubleshoot
- Ability to develop and execute multiple priorities and approaches to meet objectives
- Leadership skills that build a connection to the workforce through personal involvement, inclusivity, and trust
- Direct customer relationship experience
- Understanding of customer/marketplace and drivers that influence customer behavior
- Strong business acumen
- Proven ability to effectively communicate across a distributed workforce
- Proven experience leading a team, managing customer relationships, and/or managing a P&L or comparable business unit
- Proven leadership and an ability to orchestrate resources and motivate teams
- Exceptional interpersonal skills
- Previous direct report management or leadership experience
- Proven ability to influence and drive change through exceptional written and verbal communication skills
- Proven ability to effectively communicate across the entire dealership
Qualifications:
- Knowledge, skills, and abilities typically acquired through a Bachelor`s degree or 10 + years minimum of industry experience, or equivalent combination of education and experience
- Upper management experience for parts, service, or product support departments preferred
- Experience with construction and forestry machinery, asphalt and all construction related machines
- Strong knowledge of hydraulics, engine, powertrain, electrical, failure analysis, and root cause analysis
- Excellent understanding of business processes for service, parts, rentals, sales, and administration
- Excellent interpersonal and communication skills (verbal, written and presentation skills)
- Highly effective in collaboration across teams
- Ability to lead, mentor, and motivate multiple teams
- Proficiency in Microsoft suite (Excel, Word, Outlook, PowerPoint, and Access), CDK or equivalent (dealer business system), ADP, Handel (CRM), and TargIt (business intelligence system)
- Must be a critical thinker with an eye for identifying process improvements across the organization and the ability to effectively implement them
- Ability to present and drive effective communication with all levels, including but not limited to Doggett Deere leadership and/or customers
The Director of Product Support must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
Doggett – John Deere
The New Product Development (NPD) Project Manager (Bilingual English-Mandarin) will be a vital role in managing our NPD Projects to meet the determined development goals on point & on schedule. This role will function as the lead communicator and technical liaison between multiple groups of technical, design, and product staff to make sure project deliverables are being met in a timely manner
Essential Duties & Responsibilities
- Acts as the lead project facilitator & communicator for NPD vehicle programs, within the US based development facility & R&D group in Hangzhou China
- Maintains accurate project schedules for multiple overlapping projects, and assures strong communication between project members, and pushes for results according to the expected deliverables
- Participates in product meetings, & contributes to solution-oriented ideas to create the best products possible for the future of CFMOTO
- Preferred: Bilingual communication assistance for technical engineering-based discussions & translation of critical project related documents
- Excels as a workload prioritization & communication lead, improving interdepartmental working efficiencies, and ongoing clarity of project status for all team members
- Works with product management, engineering & the research team to incorporate customer focused inputs into project deliverables, in an on-going basis
- Maintains detailed project status correspondence documents, and communicates weekly deliverable to project members
- Collaborates with PG&A to support integration of accessory project schedules & development projects into the program deliverables
- Responsible for operating within standard operating procedures and following all company health & safety guidelines
- Ensures a clean and safe work environment
- Other duties as required
Qualifications
Education & Experience Required
- BSME or related engineering degree, with a product focused outlook
- 5+ years’ previous experience in similar role, preferably within the Powersports, Automotive or similar industry.
- OHV industry experience is highly preferred
- Bilingual Mandarin & English, with a high ability to translate technical engineering documents & verbal communication between NPD teams
- Excellent oral & written communication skills
- Ability to work independently with strong teamwork & collaboration skills
- Strong project management skills, of a technical nature, and schedule planning & keeping
- Expert knowledge of Microsoft Excel, PowerPoint, Project, and experienced with Stage-Gate methodology
- Experienced in MS office 365, in using its tools to facilitate group collaboration
- Strong customer focus and service orientation with the ability to interact effectively with colleagues, and vendors at all levels in a cross-cultural setting
- Domestic travel can be expected up to 20%, with occasional international trips to China or other locations as needed
CFMOTO Powersports Inc