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Company (https://www.nhnglobal.com)
NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment.
NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea.
Department Descriptions
FashionGo, is the No.1 Online business-to-business (B2B) fashion marketplace, efficiently connecting wholesale vendors and retail buyers from around the world. FashionGo provides one of the fastest growing global e-commerce platforms and the simplest, most cost-effective means to increase sales and expand reach. We offer fashion buyers and boutique owners 24/7 access to a vast collection of wholesale fashion so they can shop the latest trends at the best prices.
https://www.fashiongo.net/
As part of our business expansion plan, we launched a new service platform “FashionGo Dropshipping” in the beginning of 2022.
Join us on an exciting and challenging journey!
Responsibilities
- Day-to-day sales management of the online B2B Dropshipping platform to meet the goal of sales.
- Use available traffic and customer data to continuously refine the online experience, and uncover pain points, and sales possibilities by working closely with our retailers and vendors.
- Work on seasonal campaigns with the marketing team, leveraging sales, stock, and audience analytics to aid planning and consumer segmentation.
- Work closely with the buying MD team, sharing knowledge and findings in sales performance.
- Work with Business Development team, and plan on strategic promotions and events to increase the sales revenue.
- Build a relationship with big retailers through initiating and hosting monthly retail meetings.
- Lead weekly team sales meetings to track project roadmaps progress.
- Work closely with the Product Management team to improve platform pain points.
Required Qualifications
- 7+ years of B2B Fashion Industry *E-Commerce* Sales experience
- Experienced in a customer-facing role
- Experienced in working across marketplaces
- Thrive in a matrix organization and have effective influencing skills.
- Strong analytical and decision-making skills
- Strong stakeholder management skills
- Knowledge in website management constraints
- Knowledge on Customer and marketing insight (from Market research, Customer satisfaction, web analytics, CRM-customer data)
- Good understanding of the online acquisition activities and their impact on eCommerce sites
Preferred Qualifications
- Experience in mobile app service design
- Experience in e-commerce B2C or B2B marketplace
- Written and verbal communication skills in Korean
Benefits
- Annual Incentive bonus
- Medical/Dental/Vision coverage for the employees and their dependent families (0% deduction)
- 401(k)
- Life Insurance
- Accidental Death & Dismemberment coverage
- Long-term disability benefits
- Health & Dependent Care FSA
- PTO – 15days for the 1st year (+1 day every year) – Maximum 25 days
- Marriage, Bereavement, Parental leave + equivalent subsidy
- Professional Development Assistance
- Employee service Award
- Company paid lunch when working at the office
- Fully stocked office kitchen (beverage and snacks)
- Free parking
Pay range
The pay range for this position in Los Angeles, CA is $80,000 – $110,000 (yr); however, base pay offered may vary depending on job-related knowledge, skills and experience.
A full range of medical, 401(k), and/or other benefits on the position will be offered on top of your base pay.
Base pay information is based on market location. There is a different range applicable to specific work locations.
NHN Global
About the Company:
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
Headquartered in Shenzhen, we have offices around the world, including in Amsterdam, London, Berlin, Los Angeles, Palo Alto, Seattle, New York, Tokyo, Singapore, Bangkok, and Seoul. We have been recognized by Forbes as one of the World’s Best Employers (2021), a Top 100 Digital Company (2019) and one of the World’s Most Innovative Companies (2018). Tencent is committed to recruiting, mentoring, and developing a diverse workforce that is broadly representative of the communities it serves.
Position overview:
Tencent Cloud is seeking a talented and experienced Senior Sales Manager to drive sales growth with key accounts in North America region. The primary objective of this position is to generate revenue by hunting and acquiring new business opportunities while managing and nurturing strategic customer relationships. This individual will be responsible for developing a strong sales pipeline, forecasting sales, leveraging corporate resources, and ensuring the success and growth of our key accounts.
Responsibilities:
- Hunt and generate new business opportunities by identifying and targeting key accounts
- Build and maintain strong relationships with key customers, understanding their needs and providing tailored solutions
- Evaluate key account sales performance and recommend improvements
- Address customer-related issues, sales conflicts, and pricing matters in a timely manner
- Collaborate with cross-functional teams to develop strategies for optimizing key account management activities
- Work with key accounts to develop sales proposals, quotations, and pricing plans
- Deliver customer presentations, attend sales meetings, and industry conferences
- Assist in key account marketing activities such as tradeshows, campaigns, and promotional initiatives
- Stay current with the latest developments in the marketplace and competitor activities
- Communicate up-to-date information about new products and enhancements to key accounts
- Manage the sales pipeline, forecast monthly sales, and identify new business opportunities within key accounts
- Drive revenue growth through strategic engagement with key accounts
- Create and execute sales plans to help key accounts achieve their financial goals
Requirements:
- Bachelor’s degree or above in a related field
- Fluency in English; Fluent in Chinese is a big plus
- 5+ years of experience in hunting and managing key account sales in B2B related areas preferred.
- Knowledge or experience with CDN and related products preferred
- Experience in identifying, recruiting, and onboarding new key accounts
- Experience in educating customers about product portfolio and service offerings
- Knowledge of market trends analysis to develop effective sales plans and increase brand awareness
- Outstanding presentation and communication skills
- Ability to actively manage sales activities to generate revenue within key accounts
- Ability to collaborate with key accounts to create and execute business plans to achieve sales goals
The base pay range for this position in the state(s) above is $97,200 to $178,200 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.
Tencent
Function (Scope and Main Purpose of Job)
The Director of Sales is responsible for soliciting and booking banquet and catering functions for Live! Casino, ensuring customer satisfaction while maximizing profitability. Plan and manage the overall sales and marketing to achieve optimal occupancy and use, maximizing revenue and meeting/exceeding profit objectives. Position is responsible for short and long-term planning and day-to-day operations of the sales department. Recommends the marketing, advertising and sales plans and programs and annual budget; manages within approved plans and budgets.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties
- Train all members of the sales team on how to recognize and capitalize on all sales opportunities to increase revenue.
- Manage the department to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
- Implement company programs and manage the operations of the department in a manner consistent with policies and procedures; prepare, analyze and review forecasts, statements and reports to determine if the plans and programs are producing the optimal amount of revenue.
- Meet specified monthly/annual booking goals as established during annual budgeting process by developing and continually enhancing relationships with corporate, business, travel industry, community organizations, professional associations, media, etc., current and potential clients to maintain and increase awareness of our market share.
- Survey, review and analyze competition, market trends, customer needs and comments in order to develop new plans and programs and determine the potency of current plans and programs.
- Develop recommend, implement and manage the department’s annual budget and the advertising, public relations marketing and sales plans and programs to maximize rate, occupancy and food & beverage opportunities thus ensuring the event center meets/exceeds management and owner revenue/profit goals and expectation.
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
- Works directly with major groups when high profile and financial impact will be significant (limited instances).
- Perform special projects and other responsibilities as assigned.
- Participate in task force and committees as required.
- Conduct property tours.
- Inventory sales collateral.
ob Requirements (skills, knowledge, and abilities)
- Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. This includes experiential knowledge required for management of people, complex problems and efficient sales activities.
- Working Delphi knowledge required.
- Make decisions within the standards of the position which can impact more than one department. Only general policies and procedures are available for guidance and superior is kept informed only of general direction of assignment.
- Requires studying, analyzing and interpreting complex activities or information in order to improve new practices or develop new approaches.
- Must possess highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, guest(s) and/or corporate clients.
- Experience: Experience with the development and implementation of a sales and marketing plan. Knowledge of profit generation and forecasting a plus. Experience with banquets and catering preferred.
- Gaming License: Must be able to obtain and maintain the appropriate gaming license as required by the State Gaming Agency.
Educational Requirements
- Education: Four-year college degree or equivalent education/experience. Three (3) years’ experience of progressive leadership experience as a Director of Sales.
Physical Requirements
- Must regularly lift and /or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.
Working Conditions
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500+ employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Live! Casino Pittsburgh
SM Entertainment is a South Korean multinational entertainment agency. Since its establishment in 1995, SM Entertainment has pioneered the entertainment industry in Korea and is a total entertainment group leading the global Korean Wave and K-Pop sensation. SM Group manages over 400 artists combined trained and cultivated musicians and other talents such as entertainers, actors, models, and influencers. It is the largest entertainment company in Korea and has been responsible for developing the careers of many K-pop stars into huge global success with fanbases worldwide. for developing and guiding many K-Pop stars to global success with fans based worldwide. The company’s recent business strategy and development plan, “SM 3.0,” focuses on integrating various aspects of the company’s operations, including music production, content creation, and global distribution, into a cohesive system that will lead to the expansion of the company’s market presence and enhance its offerings to provide a more comprehensive experience for all fans.
What you’ll do:
- Liaison between HQ A&R and songwriters, producers, publishers and all involved in the song selection and editing process.
- Coordinate writing sessions and camps targeted for all artist projects
- Keeps possession and archives music
- Review demos submitted and organize all received demos in the system
- Build strong relationships with writers, producers and publishers to ensure trust with music
- Support broadcasting promotions and concert schedules in the US
- Work with producers, writers, publishers and managers on all necessary paperwork regarding releases
- Preparation for various meetings, including music when needed
- Keeping track of all projects by taking meeting minutes
- Coordinate writing sessions and camps targeted for all artist projects and keep track of all expense costs for said sessions and camps
- Translation duties whenever required including but not limited to email communications, lyric translations and HQ business trip on site translations
Who you are:
- Native fluency in both Korean and English
- At least 3 years of prior A&R, Studio, or A&R Administration experience desired
- Knowledge of worldwide music trends and passion for music, including an extensive knowledge of both K-Pop and pop
- Extensive knowledge of SM Entertainment’s music and artists
- Knowledge of Microsoft Office and the ability to pick-up computer systems/programs quickly
- Strong organizational skills, attention to detail, and the ability to manage priorities and meet deadlines
- Strong people and relationship building skills
- Open to working on holidays and afterhours (taking HQ business hours into consideration)
- Solid understanding of the recording process
- No restrictions to travel internationally and domestically
SM Entertainment
ACCOUNT MANAGER
DEPARTMENT: FILM & TV
STATUS: NON-EXEMPT
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Film & TV team, you’ll be responsible for the following:
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.
Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Account Manager (AM) should have experience in all areas of Film & TV insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of personal lines policies.
- Quote new business and renewal options to every client.
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1-2 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage, A Marsh & McLennan Agency LLC
We are seeking a talented General Manager for a brand new and exciting entertainment/sport complex!
- Annual salary up to $158,000 depending on experience
- Generous benefits program and performance based bonuses
- Access to facility for recreational use, discounts at pro shop, and complimentary perks for family members
- Opportunity to grow a brand from the ground up!
Pickle Haus is a brand new concept in the “eatertainment” industry that combines the fastest growing sport in America – Pickleball – with a best-in-class Food and Beverage program. Customers will enjoy the finest dedicated indoor pickleball courts, a seamless reservation process, and a variety of programs for all skill levels run by our seasoned teaching pros. The menu of shareable foods and drinks can be ordered & enjoyed courtside, in a golf simulator, or in one of the numerous dining spaces including a bar, lounge, and patio. The venue is casual yet active social gathering place for friends and family to play and have fun.
If you have experience in the Sports, Fitness, Entertainment, or Hospitality industries, we want to hear from you! You should have experience overseeing multiple teams and departments, as well as the ability to adapt to the constant challenges of a startup environment! Your dedication and talents will be greatly rewarded, with huge opportunity to grow the brand long term!
General Manager Responsibilities
● Oversee day-to-day operations, assign weekly performance goals to yourself as well as your team
● Develop, implement, and maintain budgetary and resource allocation plans for all revenue streams
● Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, belonging, and productive environment
● Work with HR to recruit, onboard, and train high-performing employees to achieve goals for sales, profitability, and market share
● Utilize relationships with department directors, external partners, and vendors to make decisions regarding operational activity and strategic goals
● Will oversee a leadership team comprised of the following roles: Food and Beverage Director, Operations Director, Pickleball Director, Events Director, Human Resources
● Ensure successful execution of corporate events and parties
General Manager Qualifications
● Proven success in a managerial role overseeing multiple departments/cost centers
● Proven ability to develop and achieve financial plans and goals
● Work experience in the food & beverage/hospitality industry
● Demonstrated experience driving successful event sales strategy & revenue in the Food, Sports, Entertainment, Fitness industries
● Financial acumen including ability to read P&L Statements, identify trends, and maintain budgets
● Strong verbal and written communication skills with the ability to lead a variety of teams within the Food, Sports, Entertainment, Fitness industries
● Strong working knowledge of these industries and their regulations and legal guidelines to maintain compliance
KEY REQUIREMENTS (DO NOT APPLY UNLESS YOU SPECIFICALLY POSSESS THE BELOW EXPERIENCE)
● 3+ Years of experience managing high level teams
● 3+ Years of experience in making hiring/separation decisions
● Previous experience within the Food & Beverage, Sports, Hospitality, Fitness, or Entertainment industries
● A leader that provides direct feedback
● Adaptable, comfortable in a startup environment
● Organized, can oversee multiple teams of multiple disciplines and projects at once
*This application through LinkedIn is an expression of interest. Once completed, you will be invited to complete the full application via our company application form system. This is a unique hiring process with multiple steps involved; if you do not wish to complete multiple steps, please do not apply.*
Pickle Haus
Assistant Manager
Location: Flix Brewhouse, Albuquerque NM
Salary: $55,000 – $62,000, with additional robust bonus structure
Benefits: Medical, dental, and vision insurance, PTO accrual, 401k with matching, career growth opportunities, free movies, food, and beer.
Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!
As an Assistant Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by assisting the management team in managing daily operations, including food processes, projection procedures, and the development of team members. You will also be responsible for driving financial and operational performance, as well as guest experience.
To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have extensive experience working in the restaurant industry. You should be knowledgeable about safety, sanitation, and food handling procedures, and able to lift up to 50 pounds and stand for extended periods of time. In addition, you should have excellent English communication skills, both written and oral, and be able to effectively manage labor to facilitate a low turnover rate among team members. You should also be proactive, innovative, and timely in all daily work, with the ability to support and empathize with guests when responding to feedback.
At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.
To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.
Flix Entertainment | Flix Brewhouse | Cinema Breweries
TITLE: Partnership Solutions Manager
POSITION TYPE: Full Time, Exempt
COMPANY: Sharks Sports and Entertainment, LLC
LOCATION: San Jose, CA
REPORTS TO: Director, Partnership Solutions
POSTING DATED: 8/3/2023
Pay Range: The pay range for this role is $74,000-$80,000 per year plus variable compensation
Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.
Position Overview:
The Partnership Solutions Manager is part of our vision to pioneer the future of sports and entertainment. Global Partnerships are the growth engine of our business, and we are building a team to increase the number of new purpose-built, solutions-oriented global partnerships we create while deepening relationships with current partners.
That means innovating the way we develop and service partnerships to fulfill both our partner’s and our own objectives. The Partnerships Solutions Manager, under the guidance of the Director, Partnership Solutions, will play a critical role in this vision by helping to support the New Business and Partnership Marketing groups. They will be instrumental in helping Team Teal achieve their aggressive revenue goals by working with multiple areas of the organization to develop creative ideas, thought-starters, partnership packages and presentations. They will also do this by providing marketing support for the Partnerships group including communication plans, event planning, and management of partnership platforms including digitally-enhanced dasher boards.
The Partnership Marketing Manager will need to be a strong collaborator and relationship builder, working closely with the Partnership Sales team and many functional units of Team Teal to drive partnership revenue for the organization and ensure our partners assets are being activated daily.
Essential Duties and Responsibilities:
- Ideate and develop unique partnership platforms and innovative purpose-driven campaigns for the New Business and Partnership Marketing groups to propose to prospective or current partners. The primary focus of this role is to collaborate with the Partnership Marketing group to finalize asset packages and identify strategic growth opportunities for the purpose of renewals and upsells of current partner brands
- Collaborate with various areas of the organization –marketing in particular – to support the development of new marketing platforms
- Develop, plan, and manage a three-year partnership event schedule including Teal Inner Circle and Business Alliance events
- Design, plan and manage the annual partner communication plan with a long-term goal of developing a more engaged community of partners
- Manage our Digideck presentation platform and assist with the creation of dynamic, solutions-based presentations that focus on key value points for both SSE and prospective partners
- Oversee the Sharks digitally-enhanced dasherboard program including fulfillment using the NHL CMS and reporting
- Enhance partnership department knowledge of SSE marketing initiatives and current marketing trends as a liaison with the Brand group
- Assist with the creation and implementation of new and innovative go-to-market partnership sales initiatives
- Other duties/responsibilities as assigned
Minimum Qualifications:
- Bachelor’s degree (B.A.) or equivalent professional experience required
- 4-6 years of successful Partnerships Sales, Partnership Marketing, Partnership Strategy, and/or marketing experience required with a preference for experience at a sports and entertainment property, marketing/partnership agency, or brand with a heavy investment in sports and entertainment partnerships
- Must be proficient in event planning and communications
- Experience developing, implementing and/or selling sponsorship packages is preferred with comfort in storytelling and presenting internally and externally when necessary
- Demonstrate success analyzing marketing strategy and developing “out-of-the-box” ideas. Must be a creative problem solver with the ability to quickly understand a current or prospective partners’ business and identify creative solutions for how to solve for indicated KPI’s
- An excellent written and verbal communicator that values asking “How” and “Why” and is comfortable sharing ideas across functions, to different levels of the organization, and with partners. Aligned with our Pioneering Principles (below) and in particular:
- A strong collaborator with a team-first mentality who can build strong interpersonal relationships
- Willing and able to think beyond the status quo and take risks
- A believer in creating exceptional experiences, both internal and external
- Someone that appreciates diversity of thought and seeks different perspectives to solve problems.
- Respect for processes and trust in teammates to accomplish shared objectives
- The ideal candidate is comfortable with technology and is digitally savvy. Experience with Microsoft Suite, a CRM system, ZoomInfo, YouGov, SponsorUnited, DigiDeck, LinkedIn Sales Navigator and other sales technology a plus
- Strong organizational skills, time management skills and attention to detail required
- Ability to work independently without supervision, be self-directed, demonstrate initiative, and possess a strong attention to detail
- Exhibit good judgment and decision-making skills, as well as ability to manage your own time and implement your own schedule
Physical Requirements
- Ability to sit, stand and utilize a computer for extended periods of time
- Communicate via phone and email with a variety of individual
- Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
- Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
What We Offer:
- Competitive compensation
- A robust package of healthcare benefits; 401(k) retirement
- Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
- The opportunity to work with a variety of passionate individuals, committed to innovating exceptional sports and entertainment opportunities in our hometown
- An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
- Potential for flexible scheduling and telework opportunities
This position is not eligible for U.S. work authorization sponsorship.
Summary:
Team Teal
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T – Team success is more important than individual success
E – Exceptional experience is non-negotiable in everything we do
A – Appreciate others for their diversity and opinions
M – More risk leads to more rewards and expands our comfort zones
T – Trust that all teammates have the best intentions
E – Empower all teammates to make informed decisions
A – Always say what you really mean and do what you say
L – Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are Teal Together; we are Team Teal.
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
San Jose Sharks
The Fun Station Family Adventure Park in Dubuque, IA is now hiring for a General Manager to oversee operations at our location in the Kennedy Mall.
General Manager – Job Description
The Fun Station Dubuque is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun and unique culture! As the head of operations, the General Manager will lead, manage, plan, direct, and control all aspects of The Fun Station Family Adventure Park. This includes managing and directing all activities, events and programs in accordance with Edwards Entertainment Company policies, procedures and ethical business practices. The ideal candidate will be an intelligent, hardworking individual with leadership and proven problem-solving skills.
Essential Duties and Responsibilities:
- Hire, train, and provide mentorship to the team to further develop their skills
- Cultivate a team environment that provides exceptional customer service
- Implement and execute all training programs
- Assist in selecting and developing future leaders such as Operations Managers, Shift Supervisors and team leads.
- Additionally, the General Manager is responsible for any discipline and termination of team members as necessary or assigned by Human Resources or the Regional Director of Operations in accordance with Edwards Entertainment Company policy and state and federal regulations.
- Be an effective park liaison through consistent communication across all departments and our corporate team.
- Lead and influence managerial team through effective motivation, leveraging individual strengths to ensure maximum productivity
- Maintain a strong community presence through partnership with community and business organizations
- Visit all guest areas regularly, tour and inspect the entire facility frequently during the course of the day. Maintain daily and regular interaction throughout facility to monitor and audit all aspects of the facility.
- Responsible for accuracy and security of company funds including bank deposits and internal cash funds for assigned location. Maintain ticket, game card, and pass/certificate control. Accountable for all Edwards Entertainment cash control policies.
- Research and recommend new products and vendors to enhance guest satisfaction, sales, and cost control.
- Be a hands-on leader and role model able to support the team by executing any park position as needed.
- Provide memorable moments for our guests by being proactive, responsive, and engaged in their experience while they’re in the facility.
- Any customer service issues that arise, it is expected that the General Manager will continue to provide an awesome experience through the listening, discussion, and resolution of issues and completing all necessary follow up and documentation.
- Revenue & Expense Management
- Be a strategic leader by managing park operations and expenses according to Profit & Loss (P&L) statements; Oversee purchases, inventory, and additional park costs, renegotiate terms when able and necessary
- Maintain appropriate control of expenses, labor hours, operating costs, and inventory within areas of responsibility. Meet budgeted guidelines unless approved to exceed. Must have mechanical aptitude to identify defects, improper operation with ability to analyze and understand the situation.
- Responsible for accuracy and security of company funds including bank deposits and internal cash funds for assigned location. Maintain ticket, game card, and pass/certificate control. Accountable for all Edwards Entertainment cash control policies.
- Drive the achievement of park revenue goals in the areas of membership sales, birthday parties, and special events
- Work collaboratively with the marketing team to develop and/or coordinate park promotions and marketing strategies
- Train employees of each department how they contribute to park revenue goals
- We strive to be a positive staple of every community; work hard to develop and cultivate positive relationship within the local community
- Ensure all team members are properly trained on appropriate safety precautions, responses, and reporting; make sure they are compliant with all company and OSHA safety requirements
- Check and monitor park attractions and equipment daily to ensure everything is safe and fully operational
- Complete related work orders, maintenance reports, or additional required documentation and close any attractions if necessary
- Adjust staffing levels to meet safety demands
- Complete inventory reports for facilities, parties, and food & beverage
- Ensure that facilities are maintained in accordance with Edwards Entertainment risk management and safety standards and regulations. Recommend facility and equipment improvements to achieve these standards.
- Ensure that all goods are requisitioned properly using appropriate documentation. Maintain appropriate inventory control of operating supplies.
- Maintain positive vendor relations through professional courtesy in compliance with Edwards Entertainment Code of Ethics.
Desired Skills & Qualifications
- Ability to enthusiastically interact with others.
- Strong character and exercises good judgment in decision-making.
- Demonstrated ability in developing team members in areas of responsibility.
- Demonstrated ability to achieve expected store financial results in areas of responsibility.
- Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude.
- Professional grooming and conduct must be constantly displayed.
- Adaptability, flexibility, and general enthusiasm for the business.
- Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
- Ability to maintain and project professionalism, internally and externally, at all times.
- Ability to hold oneself accountable for high personal standards of conduct and Professionalism.
- Demonstrate the ability to analyze financial information, costs, inventory and sales to achieve maximum profit potential. Ability to articulate variances.
- Managerial experience in guest service industry with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery. Ability to run a multi-million dollar facility
- Knowledge of amusement industry standards, as well as applicable health and safety regulations.
- Knowledge of methods of establishing appropriate control to ensure team member integrity and quality assurance.
- Demonstrated ability to be a leadership partner with other managers and the corporate team at Edwards Entertainment Company, and to direct quality service to guests.
- Demonstrated ability to handle multiple tasks with effective follow-through.
- Demonstrated ability to motivate and lead staff to achieve organizational goals.
- General knowledge of computers, Microsoft Office (Word, Excel, Powerpoint), Point of Sale Software, various electronic devices, and various software.
- Cash handling experience.
- Excellent organizational skills for keeping detailed records, reports and logs
- Ability to communicate, develop and maintain a close, effective relationship with vendors, consultants, colleagues, department managers, partners and the public.
Education and/or Experience:
- Minimum high school diploma or GED equivalent.
- 2+ years of experience in a guest service industry in a supervisory or management role or an equivalent. combination is preferred.
- Prior experience in the amusement, restaurant, entertainment industry or high volume tourist based entertainment venue is a plus.
PHYSICAL DEMANDS
- Ability to stand for long periods of time
- Ability to bend, squat, kneel, reach, stretch, and climb without any difficulty
- Able to lift and drag up to 30 pounds unassisted
Schedule:
- Must be available to work days, nights, weekends and holidays
- Must be willing to work overtime when needed
- Typical week will vary depending on business needs and peak seasons
- On average the General Manager can expect to work 45-50hrs. Average weekly hours will vary depending on time of the year (peak operating season vs. non peak operating season).
- During busy season weekends and holidays are required.
- Must be available during school breaks such as Christmas Break and Spring Break weeks.
- PTO Days and Vacations need to be pre-approved and planned in advance
Experience / Certifications:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
- All Training will be provided on site
- Must be willing to become CPR Certified
- Must be willing to become ServSafe Certified
- Must be willing to attend work related seminars and conferences
- Must be willing to assist at other locations from time to time.
Work Location:
- The Fun Station Dubuque, Iowa.
Benefits
- Quarterly Bonus Program
- Health Insurance Allowance
- Cell Phone Allowance
- Paid Time Off
- Free Food & Drink
- Free Tickets
- Various other employee discounts.
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities; duties and skills required for the position and may change as determined by the needs of the company.
Edwards Entertainment Company & The Fun Station is an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
The Fun Station – Family Adventure Parks!
About Urban Air:Urban Air Indoor Adventure Park, located in Cranberry Township, is the pinnacle of indoor trampoline and adventure fun. With a reputation for excellence, we provide an array of attractions suitable for kids and adults. From top-tier trampolines to cutting-edge adventure courses, our commitment is to safe, exhilarating, and affordable entertainment.
Job Overview:Urban Air Cranberry Township is on the lookout for a dedicated General Manager to spearhead our dynamic team and helm the operations of our beloved park. This role is tailor-made for someone with a rich background in hospitality or entertainment management who has a zeal for crafting unparalleled guest experiences.
Key Responsibilities:
- Direct the daily operations of the park, ensuring adherence to the highest safety and guest service standards.
- Assemble, mentor, and develop a committed team of staff members.
- Boost revenue via strategic sales techniques and genuine customer engagement.
- Steer budgets, provide precise financial reporting, and safeguard the park’s profitability.
- Ensure strict compliance with all health, safety, and regulatory standards, especially those unique to amusement and trampoline parks.
- Tackle guest feedback and issues promptly and with utmost professionalism.
- Collaborate closely with marketing teams to fortify brand presence and orchestrate engaging promotional events.
- Refine operational protocols for maximum efficiency and guest satisfaction.
- Cultivate robust relationships with vendors, local partners, and the Cranberry Township community.
Qualifications:
- Bachelor’s degree in Business Management, Hospitality, or relevant field.
- At least 5 years of management experience, with preference given to candidates from entertainment, amusement, or hospitality sectors.
- Proven leadership prowess and team motivation skills.
- Mastery over financial planning, budgeting, and reporting.
- Stellar communication and interpersonal rapport.
- A knack for decisive action in high-pressure scenarios.
- A genuine passion for delivering unforgettable guest moments.
- Established connections or familiarity with the Cranberry Township community is a significant plus.
Benefits:
- Competitive Salary of $60,000 with Additional Incentive Compensation.
- Comprehensive Healthcare Package.
- Generous Paid Time Off.
- Employee Discounts and Exclusive Park Perks.
- Career Advancement Opportunities within the expansive Urban Air Network.
- A lively and spirited work ambiance.
Keen to soar with the Urban Air family? Forward your resume, cover letter, and references to [email protected]. Kindly set your subject line as “General Manager Application – [Your Name].”Urban Air Indoor Adventure Park is proud to be an equal opportunity employer. We value diversity and are devoted to creating an inclusive space for all team members.Application Deadline: 9-1-2023
Take your career to new altitudes with Urban Air Cranberry Township, where exhilaration and camaraderie know no bounds!
Urban Air Adventure Parks