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Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

It is the primary responsibility of the Director of Cage Operations to provide overall strategic direction and daily oversite for the Casino Cage, Satellite Bank, MGM Rewards, Count Room, Casino, and Credit, R/S Cashiering. Ensure financial transaction are recorded within company policy and regulation guidelines. Control Labor costs and ensure budgeting guidelines are followed. All duties are to be performed in accordance with department and property policies, practices, and procedures. Areas of responsibility are applicable based on the properties structure.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Develop and oversee the execution of company and property objectives and goals as they related to the Cage, Credit, Count Room departments and MGM Rewards.
  • Direct smooth, efficient, cost‐effective operations; including labor management, supervision of all aspects of services and inventory control; overseeing staffing levels in accordance with business demand, create adjustments whenever possible.
  • Oversee staff knowledge of fraud prevention and credit scams.
  • Oversee quality hiring, training and succession planning processes that encompass the company’s diversity commitment.
  • Direct operational functions consistent with the strategic plan and vision of MGM Resorts International.
  • Lead the delivery and measurement of guest services consistent with the Company’s core service standards and brand attributes.
  • Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the company’s competitive position.
  • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
  • Work with casino executives, hosts and Credit department for the benefit of customers.
  • Oversee guest service standards that are consistent with the property’s standards and brand attributes; respond to and resolve guest and/or employee complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
  • Develop employee‐training procedures relating to supervising, cashiering and clerks. Perform other job‐related duties as requested.

MINIMUM REQUIREMENTS:

  • Bachelor’s degree in a related field; or equivalent work experience
  • (4) years Casino Cage Management

PREFERRED:

  • (7) Years previous experience working in a similar resort setting
  • Previous project management experience
  • Experience with lean/continuous improvement

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Gaming License

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong working knowledge of Treasury, Title 31, GCB, and internal control requirements. Strong knowledge of all Cage areas and Casino Cage systems
  • Strong knowledge and understanding of fraud prevention and credit scams Strong working knowledge of Microsoft Office
  • Excellent Customer service skills Ability to lead and mentor a team
  • Have interpersonal skills to deal effectively with all business contacts. Work varied shifts, including weekends and holidays
  • Able to effectively communicate in English in both written and oral forms.

MGM Resorts International

$$$

a21 is seeking an organized, team player with a passion for the events industry to join our Miami office! The ideal candidate has a background in chef relations, strong communication skills, both oral and written, is able to adapt on the fly, prioritize and juggle multiple projects simultaneously. The position offers tremendous growth opportunities within a full service event management, sponsorship and marketing agency that specializes in culinary, arts, sports and entertainment.

Primary Responsibilities

  • Work alongside VP of Event Operations to develop systems and processes that ensure events are valuable to guests and partners, efficiently planned, and executed on budget and in a timely manner. 
  • Help hire, train, and lead the Event Operations team. This includes but is not limited to; hosting one on one meetings, participating in internal event calls, advising on vendor selection, approving vendor quotes and event budgets, troubleshooting floorplans, holding the team accountable to timelines, advising on proper permitting needs per event, and coaching the team on best practices for on-site leadership.    
  • Facilitate pre-event production and logistics for assigned events including but not limited to, selecting venues, communicating vital information with vendors, partners and the a21 team, leading client calls, negotiating with vendors, updating budgets, developing floorplans, and approving signage.  
  • Lead on-site event setup and day of execution for assigned events. Including leading volunteers and setup crews, checking in deliveries, coordinating vendor load in and load out, hanging signage, running registration, and managing event talent.  
  • Travel to select events to support the event team while noting areas of success and improvement and provide on-site coaching as needed. 
  • Assist VP of Event Operations to understand planning status of all events and provide stakeholders with post-event recaps.  

*Must submit cover letter when applying

Skills + Qualifications Needed

  • Excellent Written & Oral Communication
  • Organizational
  • Creative & Innovative
  • Relationship building
  • Budget and Project Management Skills
  • Ability to accomplish projects independently
  • Excellent interpersonal skills with a high level of professionalism
  • Must be able to lift, push and pull up to 50 pounds
  • Must be able to walk and stand for long periods of time in extreme weather conditions
  • Flexibility to travel throughout the year (up to 40% including some nights and weekends)
  • Experience with Allseated, SquadUp, Monday.com, Eventbrite, Excel, Expensify, and Outlook are a plus

Desired Experience

  • 5+ years managing client/vendor relationships or direct reports
  • 5+ years of culinary experience working with chefs and talent
  • 5+ years coordinating meetings and/or events (500+ guests is a plus)
  • Experience in foodservice, hospitality or entertainment industry
  • Office administration, operations, marketing and/or sales experience is beneficial
  • Education: Associates Degree required, Bachelor’s degree is a plus

About the a21 Family

Based in Miami and New York City, a21 is a modern agency that specializes in Corporate Sponsorship Sales and Activation, Event Management, Strategic Marketing and Corporate Consulting. Our unique and creative approach with a results-driven framework makes us one of the top event marketing agencies in the U.S. As part of our team you will have access to benefits such as:

  • Outstanding Health + Dental benefits
  • Competitive PTO plan
  • Hybrid remote/on-site work plan
  • 401k and More

a21

$$$

JOB DESCRIPTION

Our client, a video game company, is seeking a Program Manager II to join the Player Platform Team.

Responsibilities:

• Plan and scope cross team projects within Player Platform.

• Plan and scope the end-to-end platform integration path for each game developer on the platform.

• Build and adjust all integration milestones per customer, including kickoff meetings, working agreements, and follow-up commitments

• Design systems for improving the feedback loop between teams, game and platform.

• Standardize communications best practices, nomenclature, and tools between platform teams and their customers.

• Plan, scope, and provide long-term, sustainable customer management support between platform teams and game developers.

• Assess, escalate, and document emergent customer issues, identifying and improving on process pain points and inefficiencies.

Required Qualifications:

• 4+ years of professional experience in the project management craft for large-scale software products utilizing different crafts and disciplines whilst serving a global audience.

• Experience managing product goals across multiple teams.

• Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e.: JIRA)

Desired Qualifications:

• Experience working on a variety of software products in the gaming and entertainment space

• Knowledgeable about the gaming industry including newest trends and events

Pay Range: $65/hr W2 – $76/hr W2

Onward Play

Company Description

Rose City Bowl (“The Rose Bowl”) opened in September 1961 as a traditional bowling alley. It has been transformed into an attractive family entertainment center with 28 sanctioned lanes, HyperBowling (found nowhere else in Indiana), a modern arcade, a full bar and restaurant. A major renovation is nearing completion.

Guests love “Henry County’s funnest place to be” and five-star reviews are abundant. The business has grown significantly over the past several years, despite the pandemic. However, it is underperforming in several areas compared to industry averages; growth opportunities abound as proven by recent marketing campaigns and analyses.

Position

Bowling Center General Manager

Role Description

This is a full-time on-site role for a General Manager located in New Castle, IN. The General Manager will be responsible for overseeing all operations of Rose City Bowl Incorporated including managing finances, supervising employees, and ensuring guest satisfaction.

The company needs a strong leader who understands marketing and guest service and who is experienced in attracting and developing outstanding employees who consistently perform to high standards.

As an entertainment establishment, most of our business is transacted during evenings and weekends. While you are not expected to be on duty during all of those hours, it should be understood that this is not a “9-5” position; in your role as General Manager, you will need to work some evenings and weekends and must develop assistant managers who, together with you, can provide leadership and oversight to our staff at all times the business is open.

Job Summary

Grow revenue and profit; develop and oversee effective marketing plans and procedures, establish and achieve business plans; meet financial objectives; control purchasing and inventory; maintain operations to company standards; ensure guest satisfaction at all times; establish and accomplish human resource objectives; maintain a safe and secure facility and a healthy work environment; maintain professional and technical knowledge; accomplish company goals; secure and protect Company assets including products, facilities, and equipment.

Responsibilities

• Achieve revenue goals, and cost of sales, EBITDA, and payroll targets throughout the financial year.

• Develop and oversee an effective marketing program for open bowling, birthday parties, corporate events, school programs, fundraisers, league bowling, and tournaments.

• Maintain facility appearance and structure to company standards.

• Make effective decisions by analyzing information and considering priorities.

• Receive successful results on secret shopper scores.

• Build and leverage strong, lasting relationships with people inside and outside of the business.

• Recruit, hire, coach, train and continually develop all staff members.

• Implement and oversee effective employee education and development programs.

• Ensure that all employees receive meaningful performance reviews at least annually.

• Hold yourself and others accountable for measurable, high-quality, timely results.

• Develop long-term strategies to competitively position the company.

• Be responsive and empathetic to guest needs. Maintain guest focus while driving improvement and innovation.

• Skillfully analyze and measure costs of products and services and cost objectives.

• Always represent the company in a professional manner. 

• Skillfully analyze and summarize information for budgeting revenues and expenses. 

• Develop, write, and implement policies for effective and efficient business operations.

• Establish financial goals and manage budgets to maximize profit.

Qualifications

• Previous experience in management, finance, and customer service

• Strong leadership skills and ability to manage and lead a team

• Excellent communication and guest-service skills

• Ability to work in a fast-paced environment and simultaneously handle multiple tasks 

• Basic knowledge of computer applications and social media platforms

Reports to

Owner

Manages

All Bowling Center employees.

Rose City Bowl, INC

$$$

Onward Search needs a Technical Program Manager / Scrum Lead (Business Operation Organization) for one of our entertainment customers working a hybrid schedule in Santa Monica, CA.

** Onward Search is unable to support Corp-to-Corp arrangements at this time. **

Job Description:

In this role, you will be actively engaged in the day-to-day hands-on management of team activities, backlogs, and roadmaps for technology initiatives. You’ll employ Agile and Scrum practices to guide the development team in achieving timely deliverables. Your responsibilities will extend to scheduling upcoming work, maintaining a balanced team focus, and collaborating across various technical teams and Product groups. This collaborative effort is essential to ensure the effective delivery, testing, and deployment of multifaceted business solutions.

Qualifications:

  • Over 5 years of hands-on experience in Agile/Scrum methodologies for software application development, demonstrating effective leadership as a Scrum Lead.
  • More than 5 years of proven expertise in overseeing formal application software development projects.
  • A Bachelor’s degree or equivalent experience is a requirement.
  • Possession of CSM or PMP certification would be advantageous.
  • Thorough familiarity with the software development life cycle, with specialized experience in Content Management Systems (CMS) and the Content Management Supply Chain domain.
  • Proficiency with project management tools pertinent to the business/project context.
  • Expertise in Agile and Scaled-Agile Management methods and processes.

Onward Search

Valley Children’s Hospital is seeking an experienced Manager for its Pediatric Operating Room. Valley Children’s maintains a family-like atmosphere to more than 3,000 employees and recognizes that employees play an important role in the success of the entire organization, so employees and their families are rewarded with robust benefits.

The hospital’s main campus sits in the heart of one of the most beautiful states in the nation, just a short drive from three national parks and your choice of California coastline beaches. No matter your interest, you will have many opportunities for recreation, arts, entertainment, and more.

Valley Children’s Operating Room sees a number of surgical cases that include complex plastic surgery, neurosurgery, cardiovascular surgery, ophthalmology, ENT, orthopaedics and urology.

Position Details and Responsibilities:

  • Accountable for the overall supervision of direct and indirect care of patients and families
  • Participates in the development, implementation and evaluation of customer service, based on the family-centered care model
  • Manages human resources including performance and staff development
  • Manages department performance evaluation activities and facilitates on-going improvements to performance and safety

Requirements:

  • Bachelor’s Degree in nursing or related field required, Master’s degree preferred and either Bachelor’s or Master’s Degree must be in nursing.
  • Active California RN License required
  • Minimum of 1 year management experience required
  • Minimum of 3 years clinical experience required, one year of which shall have been in pediatric critical care nursing
  • Minimum 5 years increasingly responsible experience which demonstrates proficiency in the skills and knowledge required to perform the job

Position details: Full Time, Exempt level position

Valley Children’s Healthcare

$$$

Onward Search is looking for a Program Manager II to join one of our gaming customers’ Player Platforms teams in Los Angeles, CA.

** Onward Search is unable to support Corp-to-Corp arrangements at this time. **

Job Description:

In this role, you will lead cross-team projects within the Player Platform, overseeing end-to-end integration paths for game developers. You’ll also design systems to enhance feedback loops, establish communication best practices, and provide long-term customer support while addressing and improving process-related challenges.

Required Qualifications:

  • 4+ years of global project management experience in large-scale software products, collaborating across disciplines.
  • Proven success in overseeing product goals across multiple teams.
  • Proficiency in iterative development methodologies (e.g., Scrum, Agile) and relevant tools like JIRA.
  • Demonstrated expertise in stakeholder management and possesses excellent communication skills to facilitate seamless collaboration throughout the software development lifecycle (SDLC) for multiple products.

Desired Qualifications:

  • Background in software products within gaming and entertainment.
  • Keen understanding of gaming industry trends and advancements.

Onward Search

Location: Los Angeles Area. Candidate may work from home but be available to come to the office for specific team events and trainings.

Authorization: Unavailable

Pay Format: W2, no C2C available

Program Manager II

As a Program Manager II on the Player Platform Program Management team, you will coordinate important development projects and lead the integration of client’s new games with the Player Platform suite of products. You excel at condensing the million moving parts of platform development and game development into strategic points of focus between our development teams, smooth the process of platform development and integration before, during, and after launch. Player Platform serves our game and product developers.

You will report to the Director, Technical Product Management in Player Platform.

Responsibilities:

• Plan and scope cross team projects within Player Platform.

• Plan and scope the end-to-end platform integration path for each game developer platform.

• Build and adjust all integration milestones per customer, including kickoff meetings, working agreements, and follow-up commitments

• Design systems for improving the feedback loop between teams, game and platform.

• Standardize communications best practices, nomenclature, and tools between platform teams and their customers.

• Plan, scope, and provide long-term, sustainable customer management support between platform teams and game developers.

• Assess, escalate, and document emergent customer issues, identifying and improving on process pain points and inefficiencies.

Required Qualifications:

• 4+ years of professional experience in the project management craft for large-scale software products utilizing different crafts and disciplines whilst serving a global audience.

• Experience managing product goals across multiple teams.

• Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e.: JIRA)

Desired Qualifications:

• Experience working on a variety of software products in the gaming and entertainment space

• Knowledgeable about the gaming industry including newest trends and events

24 Seven Talent

$$$

Role: Business Operations Program Manager

Where: Culver City, CA (hybrid)

Duration: 5 months w/ potential to convert to extend

Pay Rate: $60-67/hour

A well-known ecommerce enterprise is seeking an experienced Business Operations Program Manager to join their dynamic team. In this role, you will play a crucial part in driving cross-functional projects, ensuring efficient operations, and collaborating with senior stakeholders to achieve successful project delivery.

Key Responsibilities:

  • Project Management: Lead and oversee cross-functional projects from inception to completion, defining project scope, gathering business requirements, and ensuring adherence to timelines and budgets.
  • Business Analysis: Perform in-depth analysis to identify opportunities, assess risks, and develop strategies to meet business objectives.
  • Resource Allocation: Identify and allocate necessary resources, including personnel and technology, to support project goals.
  • Stakeholder Collaboration: Collaborate with senior stakeholders to align project objectives with business strategies and gain approval for project plans.
  • Progress Tracking: Monitor and manage both functional and project progress, ensuring milestones are met on time and within scope.
  • Risk Management: Identify and assess risks, proactively address bottlenecks, and provide effective escalation management when necessary.
  • Strategic Insight: Contribute strategic insights into project viability, balancing business needs with budget and timeline constraints.
  • Diverse Exposure: Interface with senior leadership and all parts of the organization, fostering a collaborative and communicative environment.

Qualifications:

  • Bachelor’s degree or equivalent work experience is required.
  • Minimum of 7 years of experience in project management or a related field.
  • Experience in creating business plans, gaining approval, and overseeing projects from inception to completion.
  • Prior experience in the media and entertainment industry is a strong plus.
  • Strong leadership and project management skills.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Ability to work independently and in a cross-functional team environment.

Robert Half

Senior Project Manager

Location: Miami, Florida

Salary: $110,000-155,000 + Bonus

Our client is a leading construction Project & Cost Management company, offering services to various industries including: corporate, legal, financial, media & entertainment, hospitality, healthcare, education, real estate development, non-profits, retail, and critical facilities. They are headquartered in New York City and have a presence across the United States. The firm supports its clients from the initial phases of planning and site selection, all the way through design, development, overseeing construction, and the final occupancy stage.

Due to their well-established and prominent standing in the market, along with a strong lineup of upcoming projects, the General Contractor (GC) aims to enhance its Project Management services. In the role of Senior Project Manager, you’ll have the chance to be a part of their growing banking division, which concentrates on significant corporate interior design and renovation ventures.

Role Responsibilities:

  • Offer direction and guidance to project teams throughout the entire project life cycle, spanning pre-construction, construction, project closure, and post-construction phases.
  • Take charge of leading and overseeing multiple sizable and intricate projects within the division.
  • Guarantee the punctual and precise accomplishment of financial processes, controls, and reports, encompassing internal budgets, cost monitoring, invoicing, fund collection, subcontractor disbursements, modifications to orders, and contractual obligations.
  • Cultivate and uphold strong connections with clients, architects, subcontractors, and key figures in the industry such as landlords and brokers.
  • Nurture favorable relationships with subcontractors and supervise Assistant Project Managers and other assigned team members involved in projects.
  • Assess and authorize subcontractor and vendor invoices, upholding accuracy and alignment with project financial plans.
  • Oversee the management of change orders and RFIs (Requests for Information).

Role Requirements:

  • Minimum of 4 years’ experience in a project management capacity.
  • Candidates with on-site experience.
  • Candidates currently employed by an Owners Representative firm.
  • Project Managers with a bachelor’s degree or higher education.

If you are interested in this opportunity and fit the above criteria, please contact Jemima Ralph on +1 737 252 8882 or [email protected]

Capstone Property Recruitment

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