Director of Event Operations

a21 is seeking an organized, team player with a passion for the events industry to join our Miami office! The ideal candidate has a background in chef relations, strong communication skills, both oral and written, is able to adapt on the fly, prioritize and juggle multiple projects simultaneously. The position offers tremendous growth opportunities within a full service event management, sponsorship and marketing agency that specializes in culinary, arts, sports and entertainment.

Primary Responsibilities

• Work alongside VP of Event Operations to develop systems and processes that ensure events are valuable to guests and partners, efficiently planned, and executed on budget and in a timely manner. 
• Help hire, train, and lead the Event Operations team. This includes but is not limited to; hosting one on one meetings, participating in internal event calls, advising on vendor selection, approving vendor quotes and event budgets, troubleshooting floorplans, holding the team accountable to timelines, advising on proper permitting needs per event, and coaching the team on best practices for on-site leadership.    
• Facilitate pre-event production and logistics for assigned events including but not limited to, selecting venues, communicating vital information with vendors, partners and the a21 team, leading client calls, negotiating with vendors, updating budgets, developing floorplans, and approving signage.  
• Lead on-site event setup and day of execution for assigned events. Including leading volunteers and setup crews, checking in deliveries, coordinating vendor load in and load out, hanging signage, running registration, and managing event talent.  
• Travel to select events to support the event team while noting areas of success and improvement and provide on-site coaching as needed. 
• Assist VP of Event Operations to understand planning status of all events and provide stakeholders with post-event recaps.  

*Must submit cover letter when applying

Skills + Qualifications Needed

• Excellent Written & Oral Communication
• Organizational
• Creative & Innovative
• Relationship building
• Budget and Project Management Skills
• Ability to accomplish projects independently
• Excellent interpersonal skills with a high level of professionalism
• Must be able to lift, push and pull up to 50 pounds
• Must be able to walk and stand for long periods of time in extreme weather conditions
• Flexibility to travel throughout the year (up to 40% including some nights and weekends)
• Experience with Allseated, SquadUp, Monday.com, Eventbrite, Excel, Expensify, and Outlook are a plus

Desired Experience

• 5+ years managing client/vendor relationships or direct reports
• 5+ years of culinary experience working with chefs and talent
• 5+ years coordinating meetings and/or events (500+ guests is a plus)
• Experience in foodservice, hospitality or entertainment industry
• Office administration, operations, marketing and/or sales experience is beneficial
• Education: Associates Degree required, Bachelor’s degree is a plus

About the a21 Family

Based in Miami and New York City, a21 is a modern agency that specializes in Corporate Sponsorship Sales and Activation, Event Management, Strategic Marketing and Corporate Consulting. Our unique and creative approach with a results-driven framework makes us one of the top event marketing agencies in the U.S. As part of our team you will have access to benefits such as:

• Outstanding Health + Dental benefits
• Competitive PTO plan
• Hybrid remote/on-site work plan
• 401k and More

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