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The Greater Green Bay is Chamber is hiring a Talent Retention Coordinator.
We are searching for a dynamic individual to support a variety of talent retention initiatives, including Leadership Green Bay, Current Young Professionals, and Rising Current. Qualified applicants will be strong communicators, demonstrate adaptive leadership qualities, and possess strong customer service skills. This is a community facing position, so candidates should also be focused on building strong relationships and implementing effective strategies to retain valuable talent in our community.
Candidates will be expected to be available for variable schedules including afternoons, evenings, and possible weekends. The work environment is flexible, but it will be necessary to spend time in the downtown Green Bay office throughout the week.
Primary Responsibilities
- Talent Retention Strategy: Assist with and collaborate on comprehensive talent retention strategies that align with the organization’s goals and objectives, ensuring community satisfaction
- Relationship Building: Cultivate strong relationships with members at all levels, understanding their needs, concerns, and aspirations. Act as a trusted point of contact for addressing queries and challenges
- Volunteer Engagement: Leverage experience working with volunteers to implement strategies for motivating and retaining volunteer contributors within the organization.
- Membership Management: Utilize the existing registration systems to ensure quality customer service to our members through profile, registration, and membership support.
- Event Coordination: Execute detailed & timely coordination & support of programs & events year-round
- Overall Chamber Team Member: Assist with overall talent & education or Chamber programs as needed. Collaborate with internal team members with contributing ideas and support to achieve share objectives.
Skills & Experience
- Adaptability: Thrive in a dynamic work environment and demonstrate the ability to adapt to changing setting and priorities.
- Organizational Skills: Demonstrate exceptional organizational skills to manage multiple initiatives simultaneously, prioritize tasks effectively, and meet deadlines consistently.
- Communication: Demonstrate exceptional communication skills, both written and verbal, to effectively convey ideas, feedback, and action plans to various stakeholders.
- Driven & Achievement-Oriented: Motivated to achieve and exceed goals while maintaining a positive work culture.
- Organized and Detail-Oriented: Meticulous in planning and executing retention strategies, paying close attention to details.
- Empathetic and Approachable: Demonstrates empathy towards employees’ needs and concerns, fostering an open-door policy for communication.
- Education: An Associate’s degree or higher in Human Resources, Business Administration, or a related field is preferred.
If you believe you have the skills, experience, and passion to excel in this role, we encourage you to apply and join our dedicated team of professionals committed to promoting a thriving work environment and nurturing our valuable talent. At the Greater Green Bay Chamber, we strive to foster an environment of diversity, inclusion and belonging. We welcome LGBTQ+, women and minority candidates to apply.
The Greater Green Bay Chamber is a nonprofit organization which exists to strengthen member businesses by enhancing economic and talent development, resulting in improved quality of life in our community and region. As the second largest Chamber in the state, we are made up of over 1,200 member businesses representing almost 90,000 employees in Greater Green Bay. If interested in relocating for this exciting opportunity, visit www.yourmovegreenbay.com to learn more about what makes our community a great place to live!
Greater Green Bay Chamber
The Card@Once Client Service Coordinator is responsible for analyzing client questions and concerns, escalating problems to appropriate teams and providing solutions to the satisfaction of the client.
Responsibilities:
- Oversee supply orders for existing clients and ensure timely shipment by coordinating with internal teams
- Proactively reach out to client if their orders cannot be fulfilled and provide alternative solutions
- Conduct internal research when issues arise and troubleshoot appropriately
- Assist C@O Customer Service Team on communication and coordination of EMV chip conversions with exiting C@O clients
- Complete monthly billing reports for accounting and bill clients upon completion of requested work
- Support live clients with artwork/graphics requests
- Submit artwork requests to Visa for approval
- Ensure the timely and accurate delivery of client communications; document activity in internal CRM
- Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
- Oversee client facing special projects such as Visa/MC mandates
Requirements:
- Strong analytical problem-solving skills, identifying and resolving unique problems
- Experience in delivering client-focused solutions based on client need
- Strong customer service, critical thinking and problem-solving skills
- Proficient in Microsoft Excel and Word; VBA/Macros
- Ability to troubleshoot issues and determine root cause
- Resourceful in establishing and nurturing key relationships both internally and externally
- Willingness to perform additional tasks which may be outside of the defined role to grow the business and ensure client satisfaction
- High school diploma or general education degree (GED) and minimum 1-3 years of experience in an administrative role in customer service, sales or sales support environment
- Financial service industry experience, preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
CPI Card Group
Repairs Coordinator/Customer Service Specialist PT
Job Type
Part-time
Robbinsville, NJ
Job Details
Reports To: Customer Service Manager
FLSA Status: Non-Exempt
Hours: Tuesdays and Fridays 8:00am-4:30pm
JOB SUMMARY: The Repairs Coordinator/Customer Service Specialist will report to the Customer Service Manager and support the repairs center located in Robbinsville, NJ. They will be directly responsible for the efficient operation of the repairs center and act as a liaison between our customers, store locations and the repairs team. They will provide product repair services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The ideal candidate is patient, empathetic, and communicative. In addition, they can put themselves in their customers’ position and advocate for them when necessary.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Works within the Guidelines for Repairs set up by Longchamp USA and Longchamp Paris.
- Ensures that all customers are taken care of in a timely and efficient manner.
- Respond in a timely manner to all customer service e-mail inquiries.
Consumer Repairs Process
- Reviews and respond to all inquiries regarding repairs.
- Evaluates each repair and tracks via Excel spreadsheet.
- Process financial transactions.
- Orders parts needed from France.
- Communicate status effectively to all concerned parties.
- Provided open, honest feedback in a timely fashion.
- Process all UPS transactions.
Administrative Reports:
- Weekly overview report.
- Quarterly/yearly reports.
Minimum Requirements:
- Minimum High School Diploma (or GED) and have at least 2 years’ experience working in a retail and/or wholesale capacity with preferred knowledge of customer service and/or repairs.
- Proficient in Microsoft Office, Outlook, Excel, and Word.
- Effective verbal and written communications skills.
Knowledge, Skills and Abilities:
- Highly organized and self-motivated with strong interpersonal skills.
- Ability to meet and be responsive to deadlines.
- Must be able to present information in a confident and professional manner.
- Passion for product and the brand.
Longchamp
Company
Our client is a HNW Family Office with a rich history spanning over 70 years of multi-generational leadership and a legacy that has thrived through growth, innovation, and value. The organization comprises a portfolio of real estate and non-real estate investments, resources, and back-office services for the benefit of the private investment firm and multiple private foundations. The company takes a servant’s heart approach, prioritizing the needs and goals of its team members, partners, and clients.
Location
San Antonio, TX
Role
Reporting to the Group Director, the Real Estate Services Planning & Operations Manager will play a critical role in the planning and execution of all strategic initiatives of the firm. Additionally, the position will contribute to the organization through individual work and orchestrating the work of others, as well as through the communication, control, and execution of strategic thinking.
Responsibilities
Daily responsibilities include, but are not limited to:
- Assess department needs and determine how current resources match up with the strategy in relation to budgeting, financial management, and department capacity planning. Evaluates progress vs. plan and makes recommendations to ensure resource allocation is optimized.
- Drives the strategic planning process (annually & quarterly).
- Responsible for department administrative support, including management of the department Executive Operations Planning Coordinator and/or Administrative Assistant.
- Research best practices for department-related functions. Writes governance and creates new Policies & Procedures based on department needs. Accountable for maintaining the P&P library structure, governance, and approvals.
- Monitors department metrics and prepares executive level and department reports.
- Develops executive overviews of various reports and analyses.
- Monitors identified program efforts for alignment with business intent and architecture.
- Facilitates department communication (including change management, updates, deliverables timeline, etc.). Ensures that communications, messages, and decisions are available to stakeholders.
- Performs gap analyses for continuous improvement effects related to issues (RIDA: Risk, Issues, Decisions, Actions) log management and developing benchmark capabilities. Monitors RIDA log production and facilitates closure of key items.
- Facilitates cross-functional preparations/coordination for all leadership, business, communications, and meetings.
- Facilitates cross-functional collaboration to prepare portfolio performance reporting.
- Manages the department planning process and ensures completion of related deliverables. Orchestrates department people workflow, organizational chart revisions, space planning, and position descriptions.
- Maintains positive awareness of department leadership priorities.
- Responsible for enhancing communications between department and functional business leaders and serving as a cross functional resource to build and nurture strong partnerships. Maintains positive awareness of enterprise priorities.
- Provides department budget, financial planning, and management. Makes recommendations for addressing budget variances and takes corrective action in alignment with department leadership.
- Manages organizational performance strategy, ensuring department alignment. Functions from an unbiased standpoint to facilitate conversations about strengths and weaknesses.
- Works collaboratively with others (internally and externally) to achieve common objectives, goals, and results.
Qualifications
- BA/BS degree in a related field or equivalent work experience, MBA preferred.
- 10+ years of leadership experience with strategic planning, operational governance, and project management in Real Estate.
- Track record of driving strategic initiatives, implementing systems, and ensuring operational excellence.
- Experience structuring and scoping process improvement initiatives and applying a range of analytical tools to develop solutions.
- Ability to prioritize, organize, and deliver multiple administrative initiatives and meet deadlines.
- Excellent writing, communication, and presentation skills, demonstrated ability to identify opportunities, innovate solutions, interact with decision makers, and provide high-quality recommendations and results.
- Demonstrated capacity and track record of acting with a sense of urgency.
- Demonstrated high level of personal initiative, setting, and achieving challenging goals.
- Proficiency in MS Office Word, Excel, Outlook, PowerPoint, Visio (as applicable). SharePoint, Smartsheet, and MRI.
Travel: No travel is expected for this position.
20/20 Foresight Executive Search
Your new company
Hays Facilities Management are partnered with Global Publisher to hire an Office Coordinator-Reception for a 6–9-month contract at their Hoboken, NJ location.
Your new role
The job duties for the Office Services Coordinator (Reception) include the following:
– Greeting visitors and handling incoming inquiries
– Respond to facilities-related tickets and escalate
– Track and maintain vendor lists
– Ad hoc special projects as needed
What you’ll need to succeed
The ideal candidate will possess the following:
– Experience working in reception/office services
– Strong communication and interpersonal skills
– Basic MS Office proficiency
– Ability to be onsite 4 days a week from 8AM-5PM in Hoboken, NJ (36-hour week)
– *Projected to Start at the end of September*
What you’ll get in return
Hourly rate between $25-28
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays
About Us
Mercy Housing is working to create a more humane world where poverty is alleviated, communities are healthy and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives.
Mercy Housing Northwest has over 50 affordable housing communities and nearly 3,000 units of housing across the PNW. In addition to real estate development activities, Mercy Housing NW provides robust and nationally recognized resident services programming throughout its real estate portfolio. Our services allow us to utilize our housing as a platform for transformative change for our residents.
Job Summary
The Associate Director of Resident Services will oversee programs, management, and services at each property and provide Case Management in the Mercy Housing Northwest Region. This position will supervise other Resident Services Managers and/or manages Resident Service Case Managers in varying properties and programs in the region and oversee services provided by contracting agencies. This position will work out of one of our properties in the South Seattle area. This position is eligible for a hybrid work schedule.
Benefits
- Generous PTO (earned time-off that starts accruing on Day 1, holidays, winter office closing – Christmas Day to the day after New Year’s off)
- Early-close Fridays
- Variety of health benefit options
- 403b + match, paid volunteer time, Employee Assistance Program, and much more
Duties
- Provide leadership and collaboration in the implementation and development of Case management Programming. Collaborate with Resident Services leadership and other Managers to ensure that all resident services are consistent with and integrated into the national model
- Hire, train, and mentor, and supervise assigned Resident Services managers as appropriate to develop their core skills so they are able to leverage their time to effectively implement Resident Services goals and programs
- Oversee implementation of core program/service components as outlined in the Mercy Housing resident program model and oversees progress toward program outcomes at all assigned sites
- Implement and monitor contracts, agreements, and memorandums of understanding with vendors, agencies, and institutions as necessary for the effective implementation of Resident Services programs in the region
Minimum Qualifications
- Bachelor’s and/or Master’s Degree in Social Work, Clinical Psychology, or related field
- Five (5) years of experience in Case Management and/or counseling
- Five (5) years of experience overseeing the design, implementation, and operations of relevant programs and services
- Five (5) years of experience working with unhoused and/or low and mixed-income population
- Five (5) years of experience in program and staff management
Preferred Qualifications
- Master’s Degree in a related field
- LCSW or related professional license
Knowledge and Skills
- Must demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource
- Strong organizational skills
- Must demonstrate knowledge in data collection and analysis
- Excellent interpersonal skills, written and verbal communication, working collaboratively a team environment with diverse cultures and multiple perspectives and lines of authority, and develop effective working partnerships with religious, education and community groups and institutions
- Perform basic computer functions using Microsoft Word, Excel and Outlook
Mercy Housing
SocialCoach is seeking a dynamic Customer Success and Social Media Manager to join our team. In this multifaceted role, you’ll serve as the linchpin of client relationships, ensuring optimum platform usage while driving customer success strategy. You’ll also spearhead our social media efforts and collaborate closely with product development to enhance the client experience. If you have a passion for building relationships and a knack for social media, we want to hear from you.
Role Essentials:
Client Engagement
Build and maintain strong, long-lasting customer relationships through regular client check-ins. Your main goal is to ensure clients are maximizing the use of our platform.
Strategy and Execution
Drive the customer success strategy, setting and executing client engagement goals. Use data and client feedback to inform this strategy.
User Advocacy
Be the primary advocate for each user and client company, ensuring that their needs and concerns are central to our business decisions.
Product Development Collaboration
Collaborate with our development team to help shape our product roadmap. Your insights will turn customer needs into actionable features and improvements.
Social Media Training
Educate loan officers with actionable social media tips and training sessions. You’ll help them expand their online reach effectively.
SocialCoach’s Online Presence
Take charge of SocialCoach’s social media channels, creatively shaping our online brand identity.
Video Catalyst Management
Manage the Video Catalyst service experience for our clients, ensuring smooth submission of videos and post-production.
Support Management
Handle the occasional incoming support requests, a rare but essential part of the role for maintaining a seamless customer experience.
Qualifications:
Have a presence on social media and truly love it.
Bachelor’s degree in Business, Marketing, or a related field.
Minimum 3 years of experience in customer success.
Experience in the mortgage industry is not required but is considered a significant plus.
Skills:
Excellent interpersonal and communication skills.
Familiarity with social media platforms and analytics.
Ability to turn data into actionable insights.
SocialCoach
Senior Commercial Relationship Manager- Middle Market
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Senior Commercial Relationship Manager- Middle Market for a direct hire opportunity with a financial services client.
Responsibilities:
- Operate with substantial latitude without significant Market Manager oversight.
- Provide annual client relationship reviews to identify additional loan, deposit or other financial service opportunities.
- Work with team members and Senior Management to assist with the administration and relationship management of these larger relationships and commercial credits.
- Utilize the Bank proposal system to provide value added options to clients.
- Identify, source and develop prospective customers with lending, deposit and other financial service needs.
- Handle new loan, deposit and other financial service opportunities within existing client base during regular client meetings.
- Develop strategies to attract and retain high value Centers of Influence.
- Gather and review all required financial and related company, industry, management data to monitor ongoing credit worthiness and risk rating accuracy.
- Monitor management reports to address line reaffirmations, loan maturities, delinquencies, exceptions, in a timely and efficient manner.
- Participate in loan committees when required as a Permanent member, Alternate member or presenter.
- Establish action plans for troubled credits and or work with Special Assets Department to resolve problem loans in an efficient manner to protect the bank’s investment.
Qualifications:
- Bachelor Degree or the equivalent experience. Specialty: Business Management. (Required).
- 10 or more years Commercial Credit or proven success in Commercial Banking. (Required).
- 3 or more years Proven experience in Middle Market lending. (Required).
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office Suite.
For immediate consideration, please click “Apply” and use Job Code BHJOB11837_3926. You may also send a copy of your resume to: [email protected] and enter only the following job code in the subject line: BHJOB11837_3926. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V
Lewis James Professional
Job Title: Patient AR Coordinator
Department: Revenue Cycle Department
Location: Modesto
Shift: Monday – Friday 8:00 am – 5:00 pm
Full-Time / Part-Time: Full-Time
Classification: Non-Exempt
Reports to: Revenue Cycle Manager
(YP) is a private independent owned and operated surgical and cytology laboratory based in Modesto, CA. YP provides comprehensive state of the art, reliable, and accurate diagnostic services to its physicians and major area hospitals in the Alameda, Amador, Calaveras, Contra Costa, Kern, Mariposa, , San Joaquin, Solano, Stanislaus and Tuolumne counties.
YP offers a full spectrum of tissue , cytology and services, including examination of gynecologic specimens, body fluids and fine needle aspiration specimens. We also offer an extensive array of special stains and immunohistochemistry to assist in the management of oncologic and non-oncologic diseases. The laboratory is supported by highly qualified Histotechnologist, Cytotechnologist, Technicians and office staff who offer excellent service.
Summary/Objecti
he position of a Medical Biller is responsible for generating revenue by managing multiple payer insurance claims. Ensuring clean claim submissions, monitoring and processing denials, delinquent accounts, follow up insurance, appeals, aging, taking payments and making payment arrangements.
Essential Functions
· Prepare, review, and transmit all claims to designated payers with appropriate documentation
· Answer and direct phone calls
· Research and appeal denials in a timely manner
· Ensure that all patient information is accurate and complete and request any missing patient information
· Confirm patient benefits and insurance eligibility
· Handle and answer all patient or insurance telephone inquiries
· Keep desk current as time frame deemed appropriate by manager
· Complete designated Error Processing and reject reports in a timely manner
· Correspond with patients and insurance companies
· Process all denials, rejections, priority HMO’s, and insurance with short timely filing limits
· All other duties as assigned
Minimum Job Requirements
· 3+ years of medical billing experience
· High school diploma
Key Skills Needed
· Detail-oriented and ability to demonstrate a positive and proactive attitude
· Ability to work cooperatively with others in a team environment
· Self-starter with solid organizational skills and ability to effectively manage multiple priorities or reprioritization of projects
· Excellent written and verbal communication skills
· Documentation skills, ability to research and resolve issues
· Ability to multi-task with a results-oriented paradigm in a fast-pace, high volume environment
· Ability to read and interpret EOB’s
· Proficient in Microsoft Office Suite – Strong Excel and Word skills
Compensation and Benefits:
• The compensation range is $41,600 – $56,16 annually (non-exempt) paid semimonthly on an eight (8) hour per day, forty (40) hour per week. Final salary offer subject to multiple factors including candidate experience and expertise, geographic location of the role, and current market data.
• 401(k) includes an employer match up to 4% • Robust health plans including dental, vision, life, and mental health support.
• Offer generous annual vacation and sick time
• 10 paid holidays
• Annual scrub allowance for Lab roles
Work Environment
This position operates in an office environment and involves frequent time spent at a desk using a computer. This position works individually, as well as with peers and supervisors frequently.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hub Recruiting- a ZRG Partners Company
Merchant Services Operation Manager
TouchSuite is a leading payment processing company that provides innovative solutions to merchants. We specialize in secure and efficient payment processing services, utilizing industry-leading backend systems such as Fiserv, TSYS, and similar platforms. We are seeking a talented Operations Manager to oversee our payment processing operations and ensure smooth and efficient transaction processing as we build out our team.
Key Responsibilities:
- Manage and supervise the day-to-day operations of the payment processing department.
- Oversee transaction processing, including authorization, settlement, and reconciliation, to ensure accuracy, efficiency, and adherence to established service level agreements (SLAs).
- Monitor system performance, troubleshoot issues, and implement corrective actions to minimize downtime and ensure uninterrupted payment processing.
- Collaborate with cross-functional teams, such as IT, Risk and Compliance, and Customer Support, to ensure seamless integration and communication between departments.
- Develop and implement operational policies, procedures, and best practices to optimize efficiency, reduce costs, and improve overall service quality.
- Stay updated with industry trends, regulatory changes, and emerging technologies in payment processing, and recommend process enhancements or system upgrades accordingly.
- Conduct regular performance evaluations of team members, provide coaching and guidance, and identify opportunities for professional development.
- Foster a culture of teamwork, accountability, and continuous improvement within the operations department.
- Collaborate with senior management to define strategic goals, objectives, and performance metrics for the payment processing operations.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent work experience).
- Minimum of 3 years of experience in payment processing operations, with specific knowledge of backend systems such as Fiserv, TSYS, or similar platforms.
- Strong understanding of payment processing workflows, including authorization, settlement, and reconciliation processes.
- Proven experience managing and leading teams in a fast-paced operational environment.
- In-depth knowledge of industry regulations and compliance requirements (e.g., PCI-DSS, GDPR) related to payment processing.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management.
- Detail-oriented with a focus on accuracy and quality.
- Ability to thrive in a dynamic and rapidly changing industry.
Why Work at TouchSuite:
- We have a fun, entrepreneurial and innovative environment where everyone shares a passion to win.
- Excellent Leadership Team.
- Beautiful, brand-new office – modern & spacious, complete with a ‘Zen garden’ and an indoor basketball court.
- The opportunity to be a true entrepreneur and make a real impact while learning real-world skills.
- The opportunity to be part of something that is revolutionizing industries.
TouchSuite