Chicago Casting Calls & Acting Auditions

Client Connect Manager positions are available in:
New York, NY
Chicago, IL
Santa Monica, CA

This role is a hybrid model

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Do you enjoy working in an environment where what you do matters? Do you want to go home each evening proud that you had a positive impact on someone’s life that day? If yes, we are looking for you! You deserve more than just a paycheck; at Spectrum Retirement Communities you will have the opportunity to participate in:

Starting Salary: $48925/year

Job Type: Full Time

Benefits:

Full Time Team Members

• Medical and Dental – Choose between 2 competitive and comprehensive options for each
• Vision
• Life and AD&D – Basic coverage at no cost to you
• Short Term Disability – Basic coverage at no cost to you
• HSA or FSA Spending Accounts – Save the equivalent of your tax bracket for health or dependent day care expenses for both you and your dependents
• Supplemental Insurance – Accident, Critical Illness, Hospital Indemnity, Life and Dependent Life Coverage, and Identity Protection
• Continuing Education Reimbursement

Part Time and Full Time Team Members

• Competitive Salary
• Quarterly performance wage increases
• Employer Matched 401(k)
• Paid Time Off
• Holiday Pay
• Employer Assistance Program – confidential resources and counseling at no cost to you
• Perk Spot discount program for endless savings at restaurants, retailers, veterinary clinics, mortgage services, and so much more

Responsibilities:

The Director, Entertainment & Programming promotes the well-being and satisfaction of residents through services and the physical environment by developing and implementing programs that enhance the quality and enjoyment of life for our residents within the community.

• Provides strategic direction for the community to provide adult-centric, relevant, elevated, and purposeful activities programming that addresses the Physical, Social, Spiritual, Emotional, Cognitive and Leisure needs of our residents.
• Determines resident programming preferences, talents and needs. Tracks resident activity participation and adjusts calendar events accordingly. Evaluates programs to make sure the quality and content of programs fits the needs of all residents.
• Stays abreast of active aging and generational trends in order to enhance the community programming department; shares relevant information for the professional development of the community staff.
• Develops special events, activities, and other programming to enhance the assisted living/memory care/independent living experience and improve the resident quality of life.
• Actively influences and encourages residents to participate in activities and lead or maintain activities on behalf of their fellow residents, using positive relationships and personalized interactions.
• Responsible for leading one-on-one, small group and large group programming, according to the programming schedule and direct the provision of those activities by staff or volunteers (i.e., ministers, residents, family members, other Team Members, etc.). Procures groups, organizations, and individuals to perform for or instruct the residents as part of the Activities program.
• Establishes and maintains an active network of resident and community volunteers and other community resources.
• Creates and keeps updated a monthly calendar and the Community Programs booklet with input from community leadership, staff, and residents.
• Develops and manages the resident transportation program and schedule.
• Transports and/or accompanies residents to and from outside activities and appointments in community vehicle(s).
• Works with the Marketing department to use the community activity calendar to market the community whenever possible and by inviting outside guests, resident families, or inviting media coverage of the events.
• Prepares budget and monitors expenses and financial statements to meet or beat budget targets.
• Participates in the review of individual Residents’ Service Plans and documents life enrichment progress every six months or when there is a significant change in the resident.
• Leadership responsibilities include recruiting, hiring, supervising coaching, and retaining high performing Entertainment Coordinator(s), as well as resident and community volunteers (as applicable).
• Effectively administers and participates in “Manager on Duty” program.
• Promotes Spectrum in a positive manner and leads by example, modeling our core values in everyday behavior matched with infectious enthusiasm.
• Treats residents, family members and other team members with dignity and respect while responding to their needs.
• Maintains and sustains a safe community and workplace.
• Follows Spectrum’s Policies, Procedures, and Manuals.
• Accepts other duties as assigned.

Requirements:

• Experience, planning/implementing activities, events, and organizing groups preferred, but not required.
• Must be 21 years of age and have a minimum of 3 years of licensed driving.
• Must have a valid state Driver’s License and Clean Motor Vehicle Record (MVR).
• Prior experience working with the elderly preferred.
• Knowledge of aging and disability issues a bonus.
• Experience supervising/directing the work of others preferred.
• Must be proficient in Microsoft Office products, particularly Word, Excel, PowerPoint, and Publisher, and the use of Internet resources.
• Must possess a valid driver’s license for the employee’s State of residence and have significant driving experience including knowledge of the geographic area they will be driving in.
• Driving record must meet or exceed minimum standards of insurability by the company’s automobile insurer.
• Must have strong organizational skills with attention to detail.
• Ability to adapt and develop program activities to meet the divergent needs of residents with different backgrounds and interests.

• Understand how to approach and communicate with all residents including those who are cognitively impaired.
• Must have exceptional group management, problem-solving and conflict resolution skills.
• Must have the ability to work on weekends, holidays, and evenings as needed.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Aptitude in arts/craft/music desirable.
• Ability to coordinate with supervisors when group action is needed to solve a problem and get cooperation of other departments within the community.
• Outstanding customer service skills/presentation.
• Enthusiastic, positive, caring, and compassionate towards others.

Spectrum Retirement Communities, LLC and its affiliated companies are Equal Employment Opportunity employers. We also participate in the E-Verify program, a service of DHS and SSA.

For more information, please visit https://spectrumretirement.com