Creative Director

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order

What you’ll be doing:

· Oversee and be hands-on in all aspects of our creative strategy, development, and execution.

· Lead internal resources and outside agencies to complete projects as briefed by e-Commerce, Merchandise, Promotion, and Channel teams.

· Partner with marketing leadership peers to understand business needs, prioritize work, and identify new capabilities required of the creative team.

· Work with engineering and e-commerce teams to develop and maintain design consistency across the website.

· Work with sales teams to create and test marketing collateral and landing pages.

· Partner with merchandising to support key product launches, programming, and seasonal initiatives.

· Work closely with digital marketing channel partners to ensure all creative is produced on time, on budget and on brief.

· Manage an in-house creative team that includes project managers, copywriting, web design, graphic design, photography, and video.

· Deliver a consistent and differentiated brand voice, look, and feel that represents the brand and assortment in a way that is captivating and relevant to our customer.

· Develop, manage, and communicate our style guide, brand guide, voice and tone, and design standards with an eye to always evolving it and keeping it fresh.

· Direct the development of copy, brand, photography, video, voice and design standards for internal team and agency partners.

· Develop and present unique, innovative, and strategic concepts and communication solutions for a variety of projects, including for design and copy in marketing, advertisements, web pages, print materials, and other marketing assets.

· Direct photography and video produced internally and in partnership with external production resources.

· Develop and maintain a robust library of digital assets.

· Oversee and manage an efficient design operation and team that works effectively to meet deadlines and deliver projects on time and within budget.

· Analyze and report on effectiveness of the creative team and integrate feedback from internal and external partners about the impact of the team’s output.

· Stay up to date with the latest design trends and technologies and share insights and best practices with the team.

· Hire, manage, and direct full-time employees, freelance resources, and external agencies, as needed.

· Manage an internal agency budget.

What you bring to the table:

· Self-starter with strong organizational skills who can work independently and collaboratively on multiple projects in a fast-paced environment.

· Solid time management skills with the ability to prioritize tasks.

· Strong problem solver who knows how to ask the right questions, build hypotheses, and prove or disprove with data insights.

· Strong analytical and quantitative skills with a demonstrated ability to interpret and leverage data to drive decision making

· Strong written & verbal communication skills

· Ability to manage direct reports, and extended teams of agency resources effectively

· Proven expertise in ideation, execution, and end-to-end facilitation of complex marketing and advertising content and copy across mediums and channels, to include national TV, direct marketing, paid social, lead generation, and print.

· Experience creating and evolving brand guides, style guides, brand voice and tone, and brand architectures.

· A customer driven creative’s vision and a scientist’s curiosity, adapting the work and constantly testing and learning to achieve and improve results.

· A master storyteller, crafting engaging creative that fulfils the needs as outlined in the brief and beyond.

· Experience directing photography and video content for both social/low production and TV/high production outputs.

· Knowledge of social media platforms and trends.

· Knowledge of digital marketing practices, including SEO and A/B testing.

· Experience with print and package design.

· Expertise with Adobe Creative Cloud, Microsoft Office, and other design and editing tools.

· Experience using Jira.

What’s needed- Basic Qualifications:

· 10+ years of related experience as a Creative Director, Associate Creative Director, or Art Director in either an agency or in-house creative role

· Digital media focused portfolio with high calibre work for both awareness and performance marketing projects required

What’s needed- Preferred Qualifications:

· Bachelor’s degree or equivalent work experience in art, design, media, or similar area of study

We Offer:

· Inclusive culture with associate-led Business Resource Groups

· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

Quill