Account Manager (Korean Bilingual)

Company

NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment. NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea. https://www.nhnglobal.com

Department

FashionGo, is the No.1 Online business-to-business (B2B) fashion marketplace, efficiently connecting wholesale vendors and retail buyers from around the world. FashionGo provides one of the fastest growing global e-commerce platforms and the simplest, most cost-effective means to increase sales and expand reach. We offer fashion buyers and boutique owners 24/7 access to a vast collection of wholesale fashion so they can shop the latest trends at the best prices. https://www.fashiongo.net/

Team: Vendor Success Management

Responsibilities

• Provide total account management; manage and maintain good relationship with sellers, sell corporate programs
• Conducting market research, attending trade shows, new seller meetings and creating NVA follow-up report.
• Analyze information (seller KPI, statistical data) and make information-based recommendations
• Manage vendor’s accounts, be accountable for seller’s performance, including but not limited, seller’s sales development on our platforms, order fulfillment processing, void order rate, seller’s rating, and content quality overall.

Qualifications

• Bilingual in Korean and English
• 1-3+ years of relevant professional account managing experience
• BA/BS in related field
• Demonstrated ability to lead and collaborate effectively with cross-functional teams
• 1-3+ years of eCommerce work experience in B2C and B2B sales
• Outstanding analytical skills and data-driven mindset, detail oriented
• Excellent communication and relationship skills, ability to communicate, collaborate, and work effectively as a team
• Demonstrated experience with vendor management and account management
• Exceptional email and telephone communication skills necessary

Benefits

• Annual incentive bonus
• Medical/Dental/Vision coverage for the employee and their dependent families (0% deduction)
• 401(k)
• Life insurance
• Accidental Death & Dismemberment coverage
• Long-term disability benefits
• Health & Dependent Care FSA
• PTO – 15days for the 1st year (+1day every year). Maximum 25days
• Marriage, Bereavement, Parental leave + equivalent subsidy
• Professional Development Assistance
• Employee Service Award
• Company paid lunch when working at the office
• Fully stocked office kitchen (beverage and snacks)
• Free parking

Pay Range

The pay range for this position in Los Angeles, CA is $54,000 – $65,000 (yr); base pay offered may vary “within the range” depending on job-related knowledge, skills and experience.

A full range of medical, 401(k), and/or other benefits on the position will be offered on top of your base pay. Base pay information is based on market location. There is a different range applicable to specific work locations.

NHN Global