Description:
a. Forge trusted relationships with customers of different cross functions who are managing these multiple programs
b. Maintain Master Project Plan including project timing of all multiple programs, maintain dependencies of the programs, risks and challenges.
c. Work with Program Leader in communicating to high level stakeholders of customer
d. Track weekly status of multiple programs , drive meetings , issues, responsible
e. Interact with Core Team through scheduled meetings, develop 1-1 rapport with them to ensure they partner in facilitating successful enablement.
f. Work with ServiceNow architects, stakeholders to solve stalemates/ drive for resolutions of Key Business Decisions, assisting OCM in driving changes, understanding & managing Risks/ issues
g. Preparing contents / PowerPoint decks for SteerCo and OpCO meetings in discussion . Templates are available
h. Preparing decks for different meetings with Core teams/ or any problem-solving meetings
i. Review content of weekly status update with Program Owner so that it can be send to all functions stakeholders involved in the project
j. Communicate the status of development / product completion (different stages) to all stakeholders in discussion with program Owner
k. Follow-up with responsible team for mitigating Risks/ resolving issues / Actions
l. Developing Minutes of Meeting , action points after all key meetings
m. Interacting with engineering team on regular basis to understand the updates/ progress and provide inputs
n. Create weekly status update as per template
o. Produce high quality deliverables as both an individual contributor and part of team
p. Collaborate with other teams across functions to identify new ways to bring value to our clients
q. Understanding of Entitlements/ Licensing/Pricing business process
r. Experience in managing transformation projects in Pricing, Entitlement, Sales in software company will be added advantage
s. Good articulation & presentation skills to a diverse audience
KYYBA Inc
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