Executive Events Coordinator III

Executive Events Coordinator III

Location: New York, NY
Duration: 6 months with possible contract to hire/ possible extension

Description:
The NY Events Team designs and produces events that bring together executives, partners, customers and employees.
We are seeking a candidate who is passionate about hospitality and events to join our New York based events team.
Our events vary from in person, virtual, and hybrid experiences.
Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross functionally.
This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.

Roles & Responsibilities:
The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
Continuously research and report innovative and creative event and entertainment options
Solid office management / workplace environment knowledge
Strong customer service and executive interaction experience
Understand client brand and product positioning with the ability to ensure consistent, onbrand messaging for all events
Continuous development of team playbooks and standard operating procedures
Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
Pre, onsite and post event logistical management
Key stakeholder for GCal calendar management for internal event space
Comanage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
Management of event statistics and ad hoc reporting
Manage various workplace projects as assigned
Multitask many events and projects at one time

Required Skills:
Experience will be evaluated based on alignment to the core competencies for the role
Highly personable and customer service focused with great attention to detail
Excellent written and verbal communication with ability to proactively address client’s needs
Experience in managing budgets, financial planning and tracking
Excellent problem solving skills with ability to creatively negotiate demands
Results oriented, customer driven, and organized
Assess and prioritize workload in a strict deadline centric environment
Thrive on teamwork and overcoming obstacles
Ability to work a flexible schedule as needed
In depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary
We are looking for an experienced, multitalented Event Support Analyst with strong attention to customer service to be a part of a fast paced events team.
In this position, it will be critical to be a team player with the ability to work on cross functional teams.
Must be a creative and analytical thinker with attention to detail and be capable of handling quantitative and technical duties.
The individual must be highly organized and a great communicator with the ability to prioritize different tasks simultaneously.

Responsibilities include:
Develop and maintain positive relationships with all the members of the client organization by providing an exceptional customer experience
Management of all ticketing system incoming requests using a sense of strong customer service and urgency
Vetting of ticket user requests, assigning to correct recipients, ensuring successful completion of requests in our ticket queue.
Strong Excel knowledge with the ability to create ad hoc reports
Ability to multitask many projects at once
Candidate must have strong time management, attention to detail, and analytical skills,
Strong organizational skills
Quickly recognize, adapt and respond to changing market and company priorities
Self motivated and driven to very high standards
Research and recommend innovative and creative event options based on program format and budget
Drive coordination of meetings and provide onsite event support as needed
Management of calendars and administrative tasks to support the greater team
May serve as a site representative during events working with cross functional groups, as required.
Available and responsive to the global nature of the business and have the ability to work flexible or extended hours as necessary
Strong verbal and written communication skills
Proficiency in Google Slides preferred
Dashboard use is ideal
Inventory management
Previous experience working in hitch, hospitality, fast paced environments preferred

ICONMA