Be at a great place to work with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, MissionSquare Retirement was founded to provide portable retirement benefits for city and county managers, enabling accumulated retirement assets to be transferred between employers. Today, MissionSquare Retirement serves more than 1.5 million participant accounts, and more than 9,000 retirement plans across the country. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement’s Client Experience Team.
The Sr. Research Manager – Online Community Management will develop insights for the company through the management of online communities, manages all aspects of the online research community which will consist of participants, plan sponsors and other stakeholders. This includes managing the community membership, curate and/or develop content in collaboration with all parts of the organization, manage the calendar, and lead the creation of findings and insights based on community activities.
Essential Functions for this role include:
- Serves as the subject matter expert (SME) for the online community
- Leads and manages research projects from ideation through execution
- Primary contact with online community platform
- Partners with product, operations, compliance, and marketing to develop content and activities that supports company goals and projects
- Manages the community membership and engagement across stakeholders
- Develops unique insights from community activities and varied data points; dreams big
If you have the following credentials, we encourage you to apply:
- Minimum of 5 years’ experience in research and/or analytics required.
- Proven project or program management experience preferred.
- Strong writing skills and ability to incorporate data and trends in clear, concise, vibrant prose or data visualization.
- Knowledge of financial services retirement industry and/or local governments preferred.
To benefit your career and support your wellbeing, we offer:
- Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions
- Varied incentive plans
- Flexible/Hybrid work schedules
- Wellness programs
- Tuition reimbursement
- Professional and career development courses
- Mentoring programs
- Volunteerism program
As a company, MissionSquare Retirement is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.
Positions at this location require a COVID-19 vaccination. Offers of employment are conditioned upon the successful candidate providing proper proof of vaccination status prior to employment and pursuant to applicable law.
MissionSquare Retirement
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