MissionSquare Retirement

Be at a great place to work with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, MissionSquare Retirement was founded to provide portable retirement benefits for city and county managers, enabling accumulated retirement assets to be transferred between employers. Today, MissionSquare Retirement serves more than 1.5 million participant accounts, and more than 9,000 retirement plans across the country. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement’s Client Experience Team.

The Sr. Research Manager – Online Community Management will develop insights for the company through the management of online communities, manages all aspects of the online research community which will consist of participants, plan sponsors and other stakeholders. This includes managing the community membership, curate and/or develop content in collaboration with all parts of the organization, manage the calendar, and lead the creation of findings and insights based on community activities.

Essential Functions for this role include:

• Serves as the subject matter expert (SME) for the online community
• Leads and manages research projects from ideation through execution
• Primary contact with online community platform
• Partners with product, operations, compliance, and marketing to develop content and activities that supports company goals and projects
• Manages the community membership and engagement across stakeholders
• Develops unique insights from community activities and varied data points; dreams big

If you have the following credentials, we encourage you to apply:

• Minimum of 5 years’ experience in research and/or analytics required.
• Proven project or program management experience preferred.
• Strong writing skills and ability to incorporate data and trends in clear, concise, vibrant prose or data visualization.
• Knowledge of financial services retirement industry and/or local governments preferred.

To benefit your career and support your wellbeing, we offer:

• Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions
• Varied incentive plans
• Flexible/Hybrid work schedules
• Wellness programs
• Tuition reimbursement
• Professional and career development courses
• Mentoring programs
• Volunteerism program

As a company, MissionSquare Retirement is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

Positions at this location require a COVID-19 vaccination. Offers of employment are conditioned upon the successful candidate providing proper proof of vaccination status prior to employment and pursuant to applicable law.

MissionSquare Retirement

Reach Your Peak with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, our Financial Services corporation administers over $68 billion in retirement plan assets for more than one million participant accounts. We are constantly looking for ways to create new opportunities to serve our participants. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement’s Revenue & Sales Team.

The Manager, Virtual Relationship Management is responsible for overall relationship and retention of Mission Square Retirement’s clients. They will deliver virtual proactive account management by serving as the primary liaison between assigned clients and Mission Square Retirement. This role requires the ability to expand and deepen broad plan sponsor relationships (Retirement Boards, senior management, council members or commissioners, any municipal relationship in an authoritative or decision-making role, consultants and other stakeholders), and maintain strong client satisfaction and reference ability. Position requires the teammate to assist plan sponsor in managing plan risks and their fiduciary responsibilities by discovering client goals and objectives, proposing new business solutions, and implementing services and products to fulfill the clients’ needs and objectives.

***********There are several vacancies for this role**************

******* Position is 100% Remote ********

*********Seeking several superstar candidates residing within the Continental U.S.************

Essential Functions for this role include:

• Deliver proactive account management and direct the overall retention strategy of Mission Square Retirement’s clients with assets of either less than $10 million or in the range of $10-50 million.
• Direct the service delivery for assigned cases. Work collaboratively with both the local service team and home office staff to ensure clients’ needs are met including individual meetings with participants and key influencers when possible.
• Build and broaden client relationships across all key influencers.
• Determine client goals and objectives and manage a strategic business plan towards those objectives.
• Lead periodic relationship oversight reporting, including but not limited to delivery of Visual Analytics, Plan Investment and Plan Service Reports.
• Assist clients with adding products and services to fulfill their needs and meet their plan and fiduciary responsibilities.
• Regularly support and implement corporate initiatives.
• Ensure long-term client satisfaction and reference ability.
• Identify new business and service/product expansion opportunities for Mission Square Retirement.

If you have the following credentials, we encourage you to apply:

• 1-3 year’s relationship management or sales experience in a financial services organization specializing in deferred compensation and/or defined contribution plan clients strongly preferred.
• Demonstrated ability to develop effective relationships at all levels, examples include top mgmt., elected officials and union officials
• Demonstrated effective negotiation skills
• Highly effective communication and presentation skills.
• Proven ability to learn technical information quickly and the ability to convey that information to others clearly and concisely.
• The ability to motivate and influence individuals over whom there is no authority, both at the assigned clients and within Mission Square Retirement
• Significant knowledge of investment products, with an emphasis on deferred compensation, and defined contribution plans.
• FINRA Series 7 and NASAA Series 63 licenses

Positions at this location require a COVID-19 vaccination. Offers of employment are conditioned upon the successful candidate providing proper proof of vaccination status prior to employment and pursuant to applicable law.

For your well-being, we offer a solid compensation and benefits package that features a competitive salary, a straight-forward incentive plan that rewards results, and a 401(k) Plan. For your career, we offer tuition reimbursement, professional development courses, seminars, career enrichment assignments, mentoring programs and a record of enterprise growth that creates continuing opportunities for career advancement. Consider MissionSquare Retirement and respond in strictest confidence. MissionSquare Retirement is an Equal Opportunity Employer that values diversity in the workplace. Minorities and women are encouraged to apply. We look forward to hearing from you.

MissionSquare Retirement

Be at a great place to work with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, MissionSquare Retirement was founded to provide portable retirement benefits for city and county managers, enabling accumulated retirement assets to be transferred between employers. Today, MissionSquare Retirement serves more than 1.5 million participant accounts, and more than 9,000 retirement plans across the country. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement’s Client Experience Team.

The Sr. Research Manager – Online Community Management will develop insights for the company through the management of online communities, manages all aspects of the online research community which will consist of participants, plan sponsors and other stakeholders. This includes managing the community membership, curate and/or develop content in collaboration with all parts of the organization, manage the calendar, and lead the creation of findings and insights based on community activities.

Essential Functions for this role include:

• Serves as the subject matter expert (SME) for the online community
• Leads and manages research projects from ideation through execution
• Primary contact with online community platform
• Partners with product, operations, compliance, and marketing to develop content and activities that supports company goals and projects
• Manages the community membership and engagement across stakeholders
• Develops unique insights from community activities and varied data points; dreams big

If you have the following credentials, we encourage you to apply:

• Minimum of 5 years’ experience in research and/or analytics required.
• Proven project or program management experience preferred.
• Strong writing skills and ability to incorporate data and trends in clear, concise, vibrant prose or data visualization.
• Knowledge of financial services retirement industry and/or local governments preferred.

To benefit your career and support your wellbeing, we offer:

• Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions
• Varied incentive plans
• Flexible/Hybrid work schedules
• Wellness programs
• Tuition reimbursement
• Professional and career development courses
• Mentoring programs
• Volunteerism program

As a company, MissionSquare Retirement is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

Positions at this location require a COVID-19 vaccination. Offers of employment are conditioned upon the successful candidate providing proper proof of vaccination status prior to employment and pursuant to applicable law.

MissionSquare Retirement