Technical Product Manager

• Bachelor’s degree in a Technology field or related degree. Additional years of directly related relevant experience may be substituted for the educational requirement.
• 1-2 years of Technical Project Management experience
• General interest in technology, hardware, and software (get examples!)
• Ability to speak about technical issues with both technical and non-technical people (and vice versa)
• Good Analytical and problem solving skills
• Detail Oriented with excellent organizational skills
• Retail and consumer experience strongly preferred

• Any professional experience with Brightsign and/or Brightscript development
• Any experience with Revel, Revel Remote Access CMS, Brightsign CMS
• Knowledge of retail display systems a huge plus
• Experience interfacing with software or hardware teams in China
• Knowledge of Chinese language and culture a plus

Responsibilities

• Provide Technology support to the client facing BU teams and directly with the client to provide practical and blue-sky idea solutions to meet a client’s expectations.
• Manage complex product Technology development projects which entail fixtures, electronic hardware, software and its integration
• Lead the team in working through complex issues or utilize external support, or through global Outform operations teams
• Anticipates Tech issues and associated restrictions well in advance and lead efforts to develop and implement alternative actions to overcome the issues and maintain the schedule.
• Provide a trouble shooting service for the US team, with regards to Technology elements, even if developed and manufactured elsewhere within the group
• Main point of customer contact for all technical project activity within the US region
• Provide a realistic approach to Technology based projects to identify and manage risks
• Lead and personally oversee installation of Technology based elements, equipment etc. at any location. This will include internal manufacture and external installation when required.
• Identify, source, and manage any external Technology services and providers required to fulfill a brief and support this through production stages
• Provide direct support and liaison with OF Asia with regards to any China developed tech implementation into US
• Actively investigate Technology developments, new fields of development and new to market solutions in the industry and look to educate the business so these can be integrated into new design thinking.
• Prepares and manages project budgets and schedules for all technology-based elements and works closely with the in-house estimating team on their integration into a project requirement.
• Project Manage the Technology aspects of any project need, and work closely with BU team and allocated Senior Project Manager
• Escalate deliverable and product performance issues appropriately
• Facilitate regular status meetings with both domestic and international teams
• Ensure seamless communication with other functional areas to include Creative, BU, Engineering, Project management and Production functions
• Manage project deliverables and timelines on all Technology materials, software development, hardware provision and development

Salary: $90,000-$100,000

401k, Health, Dental and Vision offered

LHH