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Client Manager

$$$

Title: Client Manager

We are growing and need enthusiastic individuals who are passionate about advancing our clients’ business. This is not a sales position but the primary responsibility of this position is to work closely with our clients on their business, marketing and communication needs.

Olomana Loomis ISC is a full-service integrated business consulting, marketing, brand and communications firm serving businesses, nonprofit organizations, government agencies, industry associations and political campaigns. With sound market research and a passion for the 3 E’s – Excellence, Effectiveness and Efficiency – we assist in identifying strategic opportunities and developing solid plans to meet and exceed our goals.

We are currently looking for client managers with astute business sense, a keen familiarity of our local culture and environment to join our team. If you have a background in hospitality, construction, energy, financial services, native Hawaiian priorities, healthcare or government, you may have more opportunities in a consultive agency.

Your Application

Please Include The Following In Your Application

We’re seeking a special breed of marketing enthusiast with passion, leadership and a mind for solution finding.

  • Our agency values teamwork. Tell us about a time you brought a team together, and how you were involved in influencing or leading a breakthrough.
  • As we create standout work for our clients, we are always on the lookout for opportunities, and finding new solutions to challenges. Tell us about a problem you were directly involved in finding a solution for, and the results of your efforts.
  • Being a great marketer takes passion to thrive. Tell us what you do to fuel your passion outside of your day-to-day responsibilities, and any specific areas you’re especially interested in.

Responsibilities

Following is a brief outline of duties and responsibilities:

  • Managing relationships with our clients through marketing and communication consultation
  • Engage in day-to-day communications with clients; address questions, manage conflicts and collect feedback
  • Manage challenging situations that may affect customers.
  • Work closely with our internal marketing, communication and creative teams to develop effective marcomm campaigns
  • Review performance analytics to determine the next level campaign
  • Ability to project manage to stay within budget and deadlines a must.
  • Stay on top of the latest industry trends.
  • This position reports directly to the president and is accountable to the senior management.

Requirements

  • BS/MS degree in marketing or a related field
  • A minimum of 5 years’ experience in any client management responsibilities
  • Have an excellent comprehension of performance statistics
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • In-depth knowledge of various social media platforms and best practices
  • Ability to work well with others.
  • Strong project management skills.
  • Excellent communication and negotiation skills.
  • Interpersonal skills.
  • Ability to build relationships with clients.
  • Creativity and innovation skills.
  • An organized approach to work.
  • Attention to details.
  • Patience.
  • Problem-solving aptitude.
  • A customer-oriented mindset.
  • Ability to work in a fast-paced environment.
  • Strong work ethic.

Also Required

  • Agency (marketing, digital, advertising or public relations) experience required
  • Familiarity with island history, culture and marketplace preferred
  • Keen attention to detail and excellent writing and math and problem solving skills
  • Project management experience and an ongoing love of learning highly desirable
  • Both leadership and team player qualities are essential
  • Strong interpersonal communication skills
  • Looking or someone with an entrepreneurial spirit and a can-do mindset

Perks

  • Parking subsidy or monthly Bus Pass
  • 401(k) with Company Match
  • Health Insurance coverage (including Acupuncture and Massage) paid by employer
  • Group Term Life Insurance
  • Supplemental Insurance available
  • Flex Spending Accounts (Medical and Dependent Care)
  • Year-end performance bonus
  • Paid Vacation, Holiday and Sick Pay
  • Professional development supported

APPLY NOW

  • The screening process includes interviews, written and math tests, reference checks and a background check. If hired, you will be in good company as your colleagues have all gone through the same screening process.
  • Candidates must be ready to begin work within a month of offer; therefore only candidates currently on island (or en route to return/relocate to Hawaii) will be considered.

Olomana Loomis ISC

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Expiration date:
08-20-2023

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