Manager, Corporate Communications – UPR

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: The Manager, Corporate Communications is an experienced public affairs and communications professional who will be an essential part of the team that shapes and implements Universal Parks & Resorts (UPR) overall corporate communications strategy, tactics and content. The Manager will have a proven track record of applying public affairs, communications and media relations skills to the business groups they support. The Manager will also create and tell compelling corporate-level stories and lead content development that promotes, enhances and protects the brand. This role will partner with External Affairs, Community Relations, Diversity, Equity and Inclusion, Real Estate, Sustainability and other internal teams to help position UPR as a strong community citizen and good neighbor, a global employer of choice, a premium destination for our guests, and an industry leader and disruptor.

MAJOR RESPONSIBILITIES:

• Build public affairs, media relations, owned channel and content strategies to secure reputation-based coverage and to produce compelling written and visual content on topics such as community and government relations, diversity, equity and inclusion, sustainability, affordable housing, new ventures and other corporate initiatives that promote, enhance and protect the UPR brand.
• Foster relationships, proactively pitch and engage with key external stakeholders including local and national media, PIOs and community leaders.
• Help establish a best-in-class approach to media measurement, monitoring and research that quantifies the effectiveness of programs against established KPIs to directly influence strategy and deliver impact to the organization.
• Active member of the crisis communications team, participating in crisis and issues response and supporting Parks crisis and business issues world-wide. Support the development of global toolkits that outline crisis communications protocols and policies.
• Support execution of internal and external executive communication strategies for select UPR leaders, including media and thought leadership opportunities. Serve as trusted advisor to select leaders on communications strategy.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION: Bachelor’s degree in Communications, Public Relations, Public Affairs, Journalism or related field required.

EXPERIENCE: 5+ years of experience required. Experience with PR/Communications and web tools like Muck Rack, Cision and WordPress is preferred.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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