New and exciting things are in the works at Elements Casino Chilliwack! We are currently looking for a team player to fill the position of Coordinator, Human Resources. In this role you will be responsible for a range of duties enabling the HR department to deliver best practices and strategic HR solutions that support our business. The successful candidate will be an ambassador in support of operational service excellence and will motivate and lead by example in a dynamic and fast-paced learning environment. Our Coordinator, Human Resources will be responsible for providing guidance, direction and support on matters relating to Human Resources policy & procedure and best practices, including but not limited to Team Member Relations, Leave Management, Health & Safety, Performance Management, Workforce Planning and Organizational Development & Training.
DUTIES & RESPONSIBILITIES:
• Provides HR advice and support on team member relation concerns to site managers and team members on all HR processes; assists with issue resolution
• Manages the leave management files (MLOA, LTD, WorkSafe BC, ICBC, bereavement, maternity etc.), including the gradual return to work program and process; provides support and guidance on leave management and WorkSafe matters to team members and the management team
• Manages Joint Occupational Health & Safety Committee and any workplace health & safety initiatives
• Assists with full cycle recruitment
• Promotes the growth of the GEM and PROUD programs
• Facilitates and coordinates various corporate and site-specific training programs, including orientation, guest service training, and other management skills training initiatives
• Completes project work as required for HR and operational needs
• Supports corporate HR initiatives, assist with surveys, policy and procedure revisions, implements new processes and procedures, rolls out new programs, etc.
• Facilitates coaching sessions, provides input and advice in conflict resolution, performance and attendance management; participates in workplace investigations
• Assists and supports management in interpretation of various policies & procedures and escalated issues
• Provides advice and support in all areas contributing to team member relations and team engagement
• Performs other duties as required.
QUALIFICATIONS:
• 3-5 years experience in a Human Resources Coordinator role supplemented by a university degree or diploma in a relevant discipline; or an equivalent combination of training and experience
• Designation as a Chartered Professional in Human Resources (CPHR) is an asset
• Proven leadership experience an asset
• Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is preferred
• Ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve
• Proven track-record of responsiveness and meeting deadlines
• Ability to work independently and as part of a team
• Superior ability to communicate effectively
• Strong work ethics and professionalism
• Detail-oriented with the ability to multitask;
• A willingness to learn, develop and achieve new skills for personal and professional development; • The ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB).
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