Entertainment Escort & Stage Assistant Opportunities (Statused – Part Time & Seasonal)

ENTERTAINMENT ESCORT: Responsible for facilitating Entertainment performances. Position promotes positive guest experiences through one-on-one interactions with guests and by assisting performers.

MAJOR RESPONSIBILITIES:

• Facilitates entertainment performances by providing positive service and accurate information to guests according to Entertainment departmental guidelines and expectations. Responsible for the safety and physical well-being of performers while on set. This includes; assisting with lines, camera and photos, autograph books and other guest/management needs. Responsible for safely escorting performance vehicles to, on and from set, while monitoring guest safety.
• Assists and accompanies Entertainment performers to, on and from assigned sets. Supports Animated Characters with Dressing/Undressing character costumes including Zippers, Snaps, shoes and Head pieces.
• Responsible for assisting in operational/administrative duties which may include; daily set up and strike of stanchions and signage, proper use and refueling of company vehicles, and completion of daily paperwork.
• Follows daily care guidelines for character costumes in order to maintain the integrity of the performance or role and provides communication to management regarding costume problems, issues and concerns.
• Expected to occasionally participate in Entertainment performances as directed by Entertainment Management.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE: Responsible for ensuring performer and guest safety during guest/character interactions and upholding UO’s Mission of delivering unforgettable experiences to our guests.

EDUCATION: High school degree or GED Preferred

EXPERIENCE: 1-3 years theme park or guest service experience preferred or equivalent combination of education and experience.

STAGE ASSISTANT: Assists the Entertainment Technicians, within the assigned venue, with props and presets.

MAJOR RESPONSIBILITIES:

• Ensures all props are preset correctly prior to each performance.
• Ensures that the Stage/Area are clean and free of obstructions.
• Assists with guests and audience interactions when directed by Entertainment Management to promote a positive guest experience.
• Provides assistance to the performers with costume changes
• Attends all mandatory training and development classes to enhance job performance.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

EDUCATION: High school degree or GED Preferred

EXPERIENCE: 6 months to 1 year experience within the professional theme park or entertainment industry; or equivalent combination of education and experience.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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