Los Angeles Dance Casting Calls & Acting Auditions

Job Description – Director of Strategic Partnerships

Full Time / Hybrid

Organizational Profile

Founded in 1938, Stern Grove Festival is an admission-free summer performing arts festival in San Francisco. Now entering its 87th season, the Festival draws over 90,000 people during its ten-week series of world class performances in the outdoor setting of Sigmund Stern Grove. Past seasons have included artists such as The Flaming Lips, Patti Smith, Bob Moses, Phil Lesh & Friends, Smokey Robinson, Ziggy Marley, Buddy Guy, Thievery Corporation, Lyle Lovett, San Francisco Symphony, Indigo Girls, Carlos Santana and Janelle Monae.

Position Description

The ideal candidate will be collaborative and innovative to engage both existing and prospective key corporate partners with the goal of driving revenue for Stern Grove Festival. This individual will lead corporate partnership revenue growth and provide leadership for all aspects of corporate partnership sales and activation. This is a full-time role in San Francisco, CA.

Role Responsibilities

• Develop, present and close new integrated partnerships to accomplish sales goals. 
• Ability to move prospects efficiently through the sales pipeline, from initial outreach to contract execution.
• Monitor the competitive marketplace, including local and national music and entertainment properties.
• Work with our Executive Director, Chair of the Board, and other leaders to establish partnership strategies, processes, and procedures targeted to achieve sales objectives.
• Proactively seek, build, and cultivate business relationships with local, regional, national, and global corporate leaders, and experiential marketing agencies with a focus on the live music sector.
• Assess partnership performance, define and activate initiatives, identify, and cultivate opportunities for corporate partners.
• Ensure all sales agreements, reported data, metrics, and results are accurate, in compliance, are within budget, and meet deadlines
• Build relationships and work collaboratively with cross-functional teams to drive new partnership revenue – including development, marketing, guest experience, and more.
• Proactively manage prospect pipeline and creative outreach plan for potential partnership opportunities with regional, national and international companies.
• Develop benchmarks and reports on leading and lagging indicators to measure performance towards objectives; proactively solve for KPIs not achieved.
• Ability to align strategies and present the status of partnerships to leadership, Board of Directors and key stakeholders.
• Ability to build & curate pitch materials for prospects.

Qualifications

• Bachelor’s degree required
• 5+ years of sales experience; live event partnership sales experience preferred
• Proven ability to deliver on short-term and long-term revenue growth goals
• Experience working in the live events or music space, with a focus on selling sponsorships
• Meticulous attention to detail, analytical, and results driven
• Creative problem-solving ability
• Professional, positive, and proactive
• Passion for the San Francisco community
• Exceptional at building relationships both internally and externally; Ability to create and maintain productive, positive relationships through strong communication and interpersonal skills
• Demonstrates a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives.
• Available to work event days often outside of traditional business hours.

Physical Requirements

• Able to lift/carry 40lbs 
• Able to experience periods of extended standing, employees must be able to remain on their feet in a stationary position. 
• Able to walk and climb considerable distances including on the hillside during the course of a work day. 
• Grasp, lift, carry, push and pull heavy objects such as barricades, fencing, and carts. 
• Stooping, crouching and kneeling is needed to place signage throughout the Grove.  
• Listening and speaking ability is required. In a typical work day the employee will be interacting with large groups of people and they must have the ability to hear and clearly express their ideas with spoken words. 

Locations

1. SGFA Office, 832 Folsom Street Suite 1000, San Francisco, CA 94107
2. Sigmund Stern Grove, 19th Avenue and Sloat Boulevard, San Francisco
3. Work from Home: Video conferences as needed

Work Period and Hours

• This is a full time position 
• For ten weeks during the concert series (mid June thru mid August), the DSP works at the concerts on Sundays and takes other time off during the week.

Compensation

Incentive-based compensation package that includes a base salary in the low-mid $100,000s, with additional bonus opportunities based on performance. The position also comes with an annual employer contribution to a 401 3 (b) retirement plan, and a robust benefits package (health/vision/dental/life insurance premium fully covered).

EEO Statement

SGFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SGFA complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation and training. SGFA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

How to Apply – IMPORTANT

We are only using LinkedIn to advertise for this post. If you are very interested in the role, please fill out our full application here with a cover letter and resume.

https://sterngrove.aidaform.com/director-strategic-partnerships-2023

Email:

If you have any questions, please email [email protected]

Stern Grove Festival Association

ABOUT VINCE

Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.

Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

SUMMARY

Vince is seeking a dynamic, customer service driven Full-Time Store Manager for it’s Chicago location.

The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards. The Store Manager operates the store in accordance with the company’s operational guidelines while also following all loss control procedures and ensuring proper floor coverage to maximize store volume.

KEY AREAS OF RESPONSIBILITY:

· Achieve and exceed productivity and sales plan expectations

· Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage

· Set an example of exceptional customer service by leading sales efforts on the selling floor

· Teach and monitor each associate to do client development

· Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.

· Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business

· Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.

· Maintain a high level of visual merchandising and housekeeping standards

· Perform daily paperwork reconciliation and other operational tasks

· Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.

· Implement company policies and procedures

QUALIFICATIONS FOR POSITION:

· Minimum three years experience in retail management

· Full understanding of specialty retail, including business development, visual merchandising and store operations

· Computer skills to include operation of retail point of sale system, Word, Excel and email

· Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

· Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.

· Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives

· A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels

· A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.

· A trainer able to teach skills in customer service, selling, and operations

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

Healthcare

· Elective Medical, Dental, Vision Insurance

· Flexible Spending Accounts (Healthcare FSA & Dependent Care FSA) and/or Health Savings Account (HSA)

· Employer-paid telephonic mental health counseling & other types of mental health support

· Up to $600 Annual Gym Reimbursement

Financial

· 401(k) auto-enrollment with employer match (Traditional and/or Roth)

· Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance (additional coverage available at a buy-up)

· Travel & Entertainment Discounts

· Elective Employee Stock Purchase Plan

· Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance

· Elective Accident & Critical Illness coverage

· Elective pre-tax commuter benefits for transit and parking

Time Off

· A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure

· Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 3 weeks annually

Product

· Clothing Allowance & Merchandise Discounts

Pay Range for this role: $75-$95K Annual Salary

Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Vince

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It’s about people, planet, and passion.

As the Director of Operations, you are passionate about financial success, building high performing teams through values-based leadership. You will cultivate new revenue-driving strategic partnerships with mission-aligned companies who share our purpose of enabling aspiring minds to make their difference in the world.

The role will also actively seek new ideas, understand, and evaluate new initiatives through strong analysis, supporting materials and proposals that ensure Yugo remains a market leader and shape future success.

This is a dynamic, entrepreneurial role in which you will work with partners to create market scalable programs that benefit our Yugoers and students, drive brand awareness resulting in sales and revenue growth.

Strategic Objectives include:

• Develop and lead a high performing team that will execute on world class leadership, detailed financial management and student satisfaction.
• Drive NOI growth through improved topline performance, prudent expense management creating asset value.
• Driving accountability throughout the spaces on revenue generation, leasing, expense management and student satisfaction.
• Deliver on revenue and expense goals based on annual business plans.

Key Responsibilities

• Lead a team of world class Regional Property Managers in delivering on Yugo values, financial performance, facilities management, and student satisfaction.
• Responsible for ensuring management and adherence of property level budgets to meet asset and investment expectations creating asset value.
• Deliver annual operating budgets and forecasts, collaborating with sister business GSA for final agreements and approval.
• Ensure in year business plans for all assets within the region are achieved or improved, with GOI, Opex and NOI financial metrics achieved. Identify trends and recommend strategies to address any challenges early.
• Responsible for the monthly evaluation of income and expense reconciliations. Partner with finance leads to understand any variances.
• Maximize asset value through strategic analysis of revenue generation opportunities, expense management, facilities management and capital expenditures.
• Monitor outstanding debt to ensure that timely follow-up and receipt of outstanding collections are prioritized.
• Champion Balanced Score Card (BSC) metrics through accountability and engagement to ensure KPI’s and business performance is prioritized.
• Ensure application and consistency of policies and procedures across the portfolio.
• Develop leadership competencies within their direct and indirect reports
• Strategically lead and execute succession planning initiatives and review process in line with Yugo expectations.
• Drive student experience and delivery of student satisfaction, enhancing reputation. Ensure that teams are achieving NPS targets and improving YoY.
• Execute all responsibilities against the Yugo Management Agreement (YMA).
• Involved in the creation and revision of standard operating procedures which will optimize operations, reduce costs, and ensure a consistent delivery experience, based on the changing needs within operations.
• Responsible for the successful onboarding and mobilization of new property acquisitions.
• Nurture existing University/College relationships whilst also seeking to establish new relationships with education providers for the benefit of the business.
• Provide ongoing feedback to the management team to drive a high-performance culture and teams, driving strong student satisfaction (customer), people and financial performance.
• Support the employee experience and engagement through learning and development, career advancement, wellness and diversity and inclusion cultural activities.
• Represent Yugo with clients, education providers, regulatory authorities, and shareholders in the best interests of the business always.
• Create an environment of collaboration and urgency between functional departments to deliver operational excellence.
• Travel to properties and home office on a regular basis to ensure operational excellence.
• Develop strategies and implement continuous value-oriented improvements to customer satisfaction/NPS results.
• Collaborate with business excellence team to support testing, implementation and refinement of systems and processes.
• Clear and regular reporting on student performance and student ‘live your best life’ program, identifying opportunities for marginal and major improvements.

KPI’s

• Meet portfolio balanced scorecard goals including NOI, GOI, Debt, Training Compliance, NPS, Employee Turnover and Facilities Audits
• Reduce employee vacancy and turnover by 5%
• Student satisfaction through NPS score > 10%
• Meet budgeted occupancy targets

Experience and Knowledge

Essential:

• Bachelor’s degree, preferably in business or related field.
• Minimum of 10 experience in property management preferably in student housing.
• Minimum of 5 years experience in Director level role within property management, preferably student housing.
• Proficient in property management CRM, preferably Entrata
• Proven ability to lead through values based initiatives and accountability
• Exceptional organization and problem solving skills
• Superior financial acumen with revenue, expenses, P&L and strategic planning.
• Knowledge of regulatory requirements related to student housing including but not limited to Fair Housing.
• Excellent interpersonal and conflict resolution skills
• Proven ability to generate revenue growth through creative and strategic initiatives.
• Ability to build relationships with individuals with diverse personalities and styles and at different levels of seniority, from assistants to C-level corporate leadership.
• Ability to thrive in a fast-paced environment and can prioritize while working under multiple deadlines.
• Excellent problem solving and negotiation skills; ability to effectively collect, analyze, organize, distil and present information.
• Excellent written and oral communication skills
• Self-motivated; ability to lead projects independently from concept to completion.
• Ability to travel to domestic and international locations.
• Proficient in PowerPoint, Excel and Microsoft Word

Desirable:

• Experience in global markets
• Knowledge and working relationships with Universities or Educational organizations.
• Additional languages: Spanish, German, Chinese, Japanese
• Experience in Public & Private Partnership structures
• Experience with corporate foundations.

What else?

If you are a dedicated and passionate leader who embodies our company values of being bold, real, true and open, we encourage you to apply for the Director of Operations position. Join us in creating an exceptional student housing experience and shaping the future of our student residents.

This job description serves as a guideline, this list of responsibilities is not intended to be exhaustive and other requests commensurate with the role may be made of you from time to time.  This is a client-facing, commercial role and, therefore, requires a degree of flexibility in terms of location, days and hours worked. From time to time, domestic and international travel and entertaining will be required as well as flexibility against acute deadlines when deals are on the line.

The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.

GSA – Global Student Accommodation

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

Job Summary

The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.

Position Requirements

• Light travel may be required on an annual basis for team meetings or conferences.

Accountabilities

Primary Areas Of Accountability For The Role Include

• League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
• Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
• Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
• Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.

Leadership Competencies and Responsibilities

• Adult Safe Hockey League (ASHL) + Adult League Management and Execution
• Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth
• Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
• Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
• Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season
• As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
• Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
• Develops evaluation procedures for game officials to ensure that standards and expectations are being met, or taking any necessary corrective action.
• Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
• As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
• Ability to respond to and troubleshoot urgent issues outside of standard working hours.
• ASHL Tournaments Delivery
• Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
• Youth Hockey League (YHL) Delivery
• Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
• Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
• Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
• Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
• Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
• Sales and Customer Relationship Development
• Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
• Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
• Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
• Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
• Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
• Team Development and Conflict Management
• Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
• In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
• Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
• Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
• Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
• Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
• Innovation and Product Development
• In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
• Identifies potential tournament opportunities that may exist within a local market.
• Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
• Manage Financial Accountabilities and Administrative Requirements
• Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
• Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
• Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
• Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
• Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.

Key Relationships

This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.

• Conveners, Referees, Timekeepers
• Sports Complex General Managers
• Product Manager, Adult Leagues and Tournaments
• Product Manager, Youth Leagues and Tournaments
• Additional Sports Complex Team Members
• Additional League and Tournament Managers

Qualifications and Education

• Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
• Experience managing a hockey league or working in a league programming environment.
• Completion of any relevant certificate programs may be considered an asset.
• Proof of valid certifications listed above is required

Abilities, Attributes and Experience

• Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
• Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
• Knowledge and understanding of marketing and communications campaigns would be considered an asset.
• Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
• Proven ability to multi-task and balance priorities in a fast-paced environment.
• Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
• Creative and innovative approach to product execution and future growth opportunities.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

Job Summary

The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.

Position Requirements

• Light travel may be required on an annual basis for team meetings or conferences.

Accountabilities

Primary Areas Of Accountability For The Role Include

• League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
• Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
• Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
• Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.

Leadership Competencies and Responsibilities

• Adult Safe Hockey League (ASHL) + Adult League Management and Execution
• Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth.
• Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
• Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
• Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season.
• As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
• Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
• Develops evaluation procedures for game officials to ensure that standards and expectations are being met or taking any necessary corrective action.
• Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
• As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
• Ability to respond to and troubleshoot urgent issues outside of standard working hours.
• ASHL Tournaments Delivery
• Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
• Youth Hockey League (YHL) Delivery
• Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
• Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
• Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
• Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
• Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
• Sales and Customer Relationship Development
• Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
• Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
• Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
• Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
• Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
• Team Development and Conflict Management
• Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
• In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
• Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
• Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
• Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
• Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
• Innovation and Product Development
• In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
• Identifies potential tournament opportunities that may exist within a local market.
• Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
• Manage Financial Accountabilities and Administrative Requirements
• Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
• Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
• Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
• Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
• Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.

Key Relationships

This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.

• Conveners, Referees, Timekeepers
• Sports Complex General Managers
• Product Manager, Adult Leagues and Tournaments
• Product Manager, Youth Leagues and Tournaments
• Additional Sports Complex Team Members
• Additional League and Tournament Managers

Qualifications and Education

• Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
• Experience managing a hockey league or working in a league programming environment.
• Completion of any relevant certificate programs may be considered an asset.
• Proof of valid certifications listed above is required

Abilities, Attributes and Experience

• Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
• Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
• Knowledge and understanding of marketing and communications campaigns would be considered an asset.
• Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
• Proven ability to multi-task and balance priorities in a fast-paced environment.
• Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
• Creative and innovative approach to product execution and future growth opportunities.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports

REAL PAXLOVID Users for Branded Content

Job Detail: We are currently seeking individuals who have used PAXLOVID as a medication for COVID-19. This casting call is part of a nationwide search for a branded content project. Successful applicants will be featured in a promotional campaign sharing their experiences with PAXLOVID, particularly focusing on how the medication impacted their COVID-19 journey.

Job Responsibilities:

• Participate in a one-day filming session for the branded content.
• Share personal experiences regarding the use of PAXLOVID, including its effects and benefits.
• Engage in interviews or scripted scenes as required by the project.
• Collaborate with the production team to authentically portray your experience with PAXLOVID.

Requirements:

• Must have been prescribed and used PAXLOVID for COVID-19.
• Possess a high-risk factor for COVID-19, which led to the prescription of PAXLOVID (please be prepared to discuss this aspect).
• Comfortable with sharing personal health experiences in a public setting.
• Able to travel to the filming location (if necessary).
• Availability for the entire duration of the one-day shoot.

Compensation:

• $1500 for a one-day shoot.
• Additional compensation details (such as travel expenses, if applicable) will be provided upon selection.

Casting Call: Music Video Shoot in Los Angeles

Job Details: We are excited to announce an open casting call for a music video shooting in Los Angeles! We’re seeking Gen-Z talents of all shapes, backgrounds, genders, and vibes to bring energy and diversity to our project. Whether you’re an aspiring actor, a creative individual, or someone who loves being in front of the camera, we want to hear from you!

Job Responsibilities:

• Participate in the music video shoot, following the director’s instructions.
• Engage with other talents and crew members in a professional manner.
• Be available for the entire day of shooting on November 18th.
• Bring your unique personality and style to the set.

Requirements:

• Must identify as part of Generation Z (born between 1997 and 2012).
• Open to individuals of all shapes, sizes, backgrounds, and genders.
• Must be located in or able to travel to Los Angeles (or nearby areas).
• Comfortable in front of the camera and able to follow directions.
• You are encouraged to submit with friends, family, partners, or even pets.
• No previous acting or modeling experience required, but is a plus.

Compensation:

• This is a PAID opportunity.

Casting Call: Real People with Psoriasis for Digital Campaign

Job Details: We are currently seeking individuals with psoriasis who are willing to share their personal stories, struggles, and experiences with healthcare in a digital campaign. This project aims to raise awareness and understanding of psoriasis, its impact on daily life, and the healthcare journey of those who live with it.

Job Responsibilities:

• Participate in interviews and/or video shoots, sharing your personal journey and experiences with psoriasis.
• Work cooperatively with the production team to authentically portray your story.
• Be available for any rehearsals or meetings as required by the production schedule.
• Provide feedback and insights during the creative process to ensure accurate representation.

Requirements:

• Must be a real person living with psoriasis (not an actor portraying the condition).
• Comfortable sharing personal experiences and stories in a public format.
• Ability to articulate your journey and experiences in a clear and compelling manner.
• Availability to participate in the campaign as per the production schedule.
• No previous acting or media experience is required.

Compensation Details:

• A fixed fee will be provided for participation in the campaign. The exact amount will be disclosed upon selection.
• Any travel and accommodation expenses required for the shoot will be covered.
• Participants will also receive a copy of the finished campaign for their personal use.

Casting Call: Real People with Diabetic Macular Edema (DME) for Digital Campaign

Job Detail: We are currently seeking individuals who have been diagnosed with Diabetic Macular Edema (DME) to participate in a digital campaign. This campaign aims to raise awareness about DME, its impact on individuals, and their experiences with healthcare related to this condition. Participants will be featured in various digital media formats, including video interviews, blogs, and social media posts.

Job Responsibilities:

• Share your personal story, struggles, and experiences related to DME.
• Participate in video interviews and/or photo shoots, discussing your journey with DME.
• Be willing to discuss sensitive topics related to your health and healthcare experiences.
• Collaborate with the production team to accurately portray your story.
• Be available for follow-up interviews or additional shoots if required.

Requirements:

• Must have a verifiable diagnosis of Diabetic Macular Edema (DME).
• Comfortable speaking on camera and sharing personal health experiences.
• Ability to articulate your story and experiences in a clear and engaging manner.
• Must be at least 18 years old.
• Availability for the duration of the campaign production schedule.
• No previous acting experience required, as we are looking for real, authentic stories.

Compensation Details:

• Participants will be compensated for their time and contribution to the campaign.
• Specific compensation details will be discussed upon selection.
• All travel and accommodation expenses related to the campaign will be covered if necessary.

Casting Call: UK Voting Registration Commercial

Job Overview: We are excited to announce a casting call for real people to participate in a UK voting registration commercial. This project aims to create an engaging and inclusive representation of the diverse community in the North of the UK. We welcome individuals from various backgrounds to bring authenticity and uniqueness to this campaign.

Roles Available:

1. Students (Aged 18-25)

   • Must be based in the North of the UK.
   • No acting experience required.

2. Glamorous Seniors (Women Identifying, Aged 60-80)

   • Must possess a glamorous vibe.
   • Based in the North of the UK.
   • No acting experience necessary.

3. Individuals with Disabilities (Women Identifying, Aged 30-60)

   • Based in the North of the UK.
   • No acting experience necessary.

4. Shopkeepers (Aged 35-60)

   • Must have real shopkeeping experience.
   • Based in the North of the UK.
   • No acting experience necessary.

5. Basketball Players (Any Age and Gender)

   • Based in the North of the UK.
   • No acting experience necessary.

Job Responsibilities:

• Attend and participate actively in all scheduled shoots.
• Collaborate with the production team and follow the director’s guidance.
• Be punctual and professional throughout the filming process.

Requirements:

• Must be based in the North of the UK.
• Comfortable in front of the camera.
• Able to convey emotions and messages non-verbally.
• For specific roles: Meet the age and background criteria as listed.
• Availability on designated shooting days.

Compensation:

• Competitive pay based on industry standards.
• Travel and accommodation expenses covered if required.
• Opportunity to be featured in a national commercial campaign.