Los Angeles Dance Casting Calls & Acting Auditions

As the name implies, this role is for the Account Director who has grown into a leadership position based on their ability to:

Externally:

• Develop trust and respect of a client or group of clients.
• This trust is based on the leaders intimate knowledge of their business and shopper marketing, but more over how that knowledge translates to wisdom that clients use (and actively seek out) to help grow their businesses.
• The leader is an invaluable part of the client’s day to day and long term business planning.

Internally:

• The Account Director is a connector and facilitator between key functions within Shoptology. They are the stewards of how we not only engage our resources but how to best inspire those resources to exceed client expectations.
• This leader is the critical liaison for company priorities translating to the balance of the team. Has the pulse on overall team health and recommends action plans to grow and improve where needed.
• They are the “clarifiers” of client needs and intent. They are the chief architect for the strategies necessary to deliver on these needs.

Focus: Growth/Deepening of client relationship for larger clients or groups of smaller businesses. Growth development of direct reports, steward of agency resources, improving the quality of the output.

Key Responsibilities Include:

• Financial oversight for annual forecasts, business planning and business performance.
• Pricing our work to maintain profitability and be market competitive for the value we bring.
• Primary communicator of news, information regarding the client’s business, it’s impact on their overall business and how these variables impact Shoptology and the marketplace.
• Working with the Creative Director and Planning Director, the Account Director is the owner of the creative output on their accounts.
• Growth of subordinates in the areas of: relationships (internal & external), shopper & communication knowledge, business stewardship, leadership skills
• Leading new business plans for existing and new client opportunities—linking to Sr. management and other resources for pitch delivery.
• Business development strategy and execution.

Should develop a working knowledge of:

• Agency financial model, client financial model, advanced communications, and shopper nuances.
• Shoptology’s core competencies and capabilities.

Should develop an advanced knowledge of:

• Intimate knowledge of not only the client’s business at a shopper level but and overall knowledge of the client’s brand and how shopper marketing needs to help deliver or enrich the overall brand promise.
• May be a “Subject Matter Expert” that can lend expertise to other teams as needs arise or play a commercial role in scaling our work in a specific area.

Qualifications:

• Bachelor’s degree
• 5+ years of experience
• Demonstrated ability to grow accounts and build client relationships
• Strong presentation skills
• Experience in managing people and teams
• Possess a creative mindset

About Shoptology:

Shoptology began in 2013 with the vision that retail (and retail marketing) was fundamentally changing. Our goal: build a new kind of company for where shopping is headed.

Some of the world’s largest consumer brands and retailers quickly took note of our perspective for how to win in the new marketplace. We helped pioneer disruptive ideas at retail, from test concepts to large scale rollouts impacting millions of shoppers.

We’ve built strong capabilities, specifically geared to retail innovation, in disciplines such as insights, strategy, business analysis, customer experience design, prototyping and testing.

Most importantly, through our collaboration, we’ve been a retail innovation kickstarter that’s helped our clients build their capabilities, too. Because we want to transform retail: for shoppers, for our clients, and the industry as a whole.

Shoptology is part of the employee owned Project: WorldWide. The network has 13 entities around the world including George P. Johnson, Partners + Napier, JUXT Interactive, G7 Entertainment Marketing, The Spinifex Group, Motive Group, Inc., ARGONAUT, and Raumtechnik.

Shoptology

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions. Together with Optus and our regional associates Airtel, AIS, Globe and Telkomsel, we have a presence in 21 countries. Besides core telecom services, we provide an extensive range of digital solutions. This includes cloud, cyber security and digital advertising to enterprises as well as entertainment and mobile financial services to millions of consumers.

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

*** This is a remote position for candidates in San Francisco Bay area only.

Purpose of the Job

• Develop new and existing business
• Generate new revenue from Fortune 100 companies to meet an assigned annual sales quota
• Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
• Manage key accounts and develop long term business relationships with customers

Key Responsibilities

• Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
• Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
• Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
• Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
• Provide exceptional customer experience for prospects and clients to develop long term business opportunities
• Complete annual strategic sales action plans
• Forecast business as required by management in order to ascertain demand for products and services
• Support Singtel Global Offices (SGO) customers in Singapore
• Provide competitive market feedback on a regular basis in order to ensure Singtel’s products remain competitive in the marketplace
• Propose business and telecommunication solutions
• Assess client’ s existing and future requirements
• Deliver formal customer presentations
• Write and present customer proposals
• Evaluate and select vendors
• Negotiate with customers at the senior management / director levels

Qualifications

• Bachelor’s Degree from an accredited university in International Business or a related field. Advanced degree is a plus.
• A minimum of 2 years experience in enterprise level B2B sales and account management
• Knowledge on telecommunication network including voice, data, WAN, datacentre and network infrastructure technologies
• Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
• Understanding of managed services competition and market landscape
• Self-drive, energetic, resourceful, creative and practice good leadership
• Ability to project strong and positive image of self and company
• Legal knowledge in contracting is a plus
• MNC experience is a plus
• Finance knowledge is a plus

Singtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Singtel

Job purpose

Responsible for defining, coordinating, and implementing action plan for KA globally; identifying new opportunities for growth, closing new business and ensuring business objectives and strategies are met; identifying market trends and delivering input for the market segment strategy and the development of the market segment. Responsible for sales and managing sales activities as well as providing support to customers. Responsible for assessing customer requirements, preparing proposal and quotes to the customer, and negotiating necessary revisions or changes to promote customer acceptance and the closing of the sales.

Main accountabilities and tasks

• Defines, coordinates and implements action plan for KA globally
• Maintains and strengthens KA relationships
• Identifies new opportunities for growth, closes new businesses and ensures business objectives/strategies are met
• Identifies market trends and delivers input for the market segment strategy and the development of the market segment
• Introduces new products and services to the market
• Provides consistent sales and forecast planning
• Manages and participates in the development of sales and marketing strategies
• Develops and recommends the operating budget for the department and, upon approval, manages its implementation, including on-going analysis of actual expenditures in relation to budget.
• Monitors and assesses the performance and contributions of assigned personnel, identifies and resolves associated personnel-related problems and issues, and initiates associated personnel actions.
• Conducts Sales visits and meets with customers on-site, as required, to review specifications and requirements, present and discuss the company’s proposal.
• Reviews the customer request for quotation (RFQ’s) to ensure necessary information is available and that the customer’s requirements conform to the company’s capabilities.
• Works with in-house counsel during negotiations of Terms and Conditions, Non-Disclosure Agreements, Supply and Distribution Agreements as needed with customers
• Determines and recommends the pricing to be included in the quotation to the customer, within established guidelines.
• Prepares the proposal/quotation to the customer, including equipment description and specifications, pricing, and delivery schedule, and reviews and negotiates necessary revisions with the customer.
• Responds to questions and inquiries from the customer regarding technical problems and issues that arise and provides related technical support or assistance.

Desired experience and qualifications

Work experience: Minimum of 10 years of experience in industrial sales; 5 years related management/leadership experience

Education: Bachelor’s degree in Business Management or Marketing preferred

Other:

• Analytical capability as required in reviewing, assessing and interpreting customer requirements
• Communication and interpersonal skills, as required in working effectively with customer personnel to interpret their requirements, develop new business, and resolve problems and issues that arise
• Leadership and management capability, as required in evaluating and selecting qualified personnel
• SAP knowledge
• MS Office Product
• Understanding of the financial and economic aspects in determining profit margins and associated pricing levels

Benefits we offer:

• An innovative, vibrant and agile culture
• Growth opportunities in a globally successful and dynamic business on a growth trajectory
• Opportunity to for hybrid or remote work schedule
• Excellent employee benefits including
• Up to three (3) weeks of paid time off beginning your first year
• Twelve (12) company paid holidays per year
• Medical, dental, vision, Life/AD&D, Short- and Long-Term Disability
• medmix Employee Savings Plan / 401k with 100% employer match up to 6% of your annual base salary
• Eligible to receive additional non-elective 401k contributions on a quarterly basis
• Employee Assistance Program that provides you and your family with access to legal and financial advice, WorkLife coaches, Wellness coaches and counseling services
• Access to a wide range of discounts on shopping, entertainment and lifestyle

All information will be kept confidential according to EEO guidelines.

medmix is an equal opportunity employer, committed to the strength of a diverse workforce.

medmix

The Insight Global Family

Insight Global is seeking the brightest and most driven college graduates in the country for careers in Recruiting and Account Management. We interact with our clients and consultants throughout the day in a fast-paced, positive, high-energy environment, and our employees are given the training and tools to be successful. Insight Global also only promotes from within, which means you have the opportunity to build a career with our growing company.

Overview

Everyone at Insight Global, including our executives, started their career as a Recruiter. Recruiters are typically promoted into the career path of Sales/Account Management. With our advanced training and dedicated processes, you can become a successful Salesperson in one of the Top 10 firms in the industry. Account Managers are also given many opportunities for advancement, such as becoming a Sales Manager, National Account Manager, Director of Operations, National Sales Manager or Regional Manager. We will work closely with you to map out the best career path for your future within the organization.

Entry-Level Recruiter Position

• Identify and evaluate top consultants for client requirements
• Develop and maintain a network of candidate prospects using the company’s staffing database
• Screen consultants through phone and personal interviews
• Negotiate wage rates and contracts with consultants and clients
• Prepare and communicate the job offer to selected consultants and contractors
• Manage contracts to ensure consultant and client satisfaction

Account Manager Position

• Develop new business relationships and actively maintain network of clients from Fortune 1000 companies
• Entertain clients over lunch, dinner, sporting events, games, concerts, etc.
• Present Insight Global to technical hiring managers as a resource for their staffing needs
• Utilize relationship-based sales approach to build lasting business
• Work closely with Recruiters and clients on candidate skill sets, recruiting process and placements
• Attend annual training classes in our professional development center in Atlanta for career development

Training

• Comprehensive, individualized, on-the-job training allows you to learn at your own pace
• Weekly meetings with an Account Manager mentor aid in progress towards personal goals
• Newly hired Recruiters attend training classes after their first month at our professional development center in Atlanta for 3 days
• Continued education and training offered through annual sales training classes and leadership development classes

Compensation and Benefits

• Competitive base salary + uncapped commission
• Benefits packages starting your first day including medical, dental, vision and disability insurance
• Promotions to management positions only come from within
• Comprehensive paid training: mentorship program, individualized on-the-job training, professional development center classes at our headquarters in Atlanta, GA
• Expense account for business-related expenses upon promotion to Account Manager
• Monthly car and cell phone allowance upon promotion to Account Manager
• 401k eligibility after 90 days of employment 
• Annual Sales Contest eligibility, which include incentive units, year-end bonus and incentive trips

Desired Skills and Experience

• Insight Global is seeking qualified college graduates. The best candidates for our company have gained leadership experience through internships or organizations on campus, held positions in sales/marketing, have a competitive drive, and love working with people. Candidates must have strong communication and time management skills, and be able to work well with a team. This opportunity is best for people who thrive in a results-oriented, competitive, social and fast-paced environment. A four-year college degree is required. 

Insight Global

The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.

Responsibilities

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Direct the solicitation efforts of the sales through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the Hotel.

2. Develop and implement sales strategies, packages, yield strategy, room rate mix, space release policies, contacts, catering segment mix and pricing strategies along with the Director of Revenue.

3. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.

4. Soliciting group business within different market segments via telephone prospecting and outside sales calls.

5. Maintaining rapport and developing future business with exiting contacts.

6. Developing and maintaining relationships with key clients in order to produce group business, including rooms sales, F&B sales, and catering/banquet services.

7. Attending networking events, developing and maintaining good relationships with officials and representative of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel. Professionally represent in the community and industry organizations.

8. Conducting site tours.

9. Developing contracts and following up with customers.

10. Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed established profit plan and to accurately report variances/projections to management.

11. Complete the required report for the Vice President of Sales and Marketing and other key company leaders as instructed.

12. Recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or separations when appropriate. Establish, monitor and measure the sales team booking goals and incentive plans.

13. Ensure proper coverage of key accounts, assist with site inspections, client entertainment, trade shows and FAM trips.

14. Oversight of social and digital marketing and public relations.

15. Ensure training programs are conducted regularly and Marriott standards of performance are met. Give guidance and counsel staff toward improvement.

16. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.

17. Ensures guest and team members satisfaction, while maintaining market competiveness and exceptional financial performance.

18. Anticipate and address guest issues and establish a proactive process to promote guest satisfaction.

Qualifications

– Candidates must have a minimum of 2 years full service hotel experience with revenue exceeding $20 Million preferred. Preference given to candidates with Marriott sales experience.

– Previous sales experience within the hospitality industry required. Candidates should have experience selling to all market segments and verticals.

– Market knowledge preferred.

– Excellent customer service skills.

– Display initiative, perseverance and analytical skills.

– Available to meet with guests which may include weekends.

– Ability to maintain an active drivers license.

– Ability to read, write and speak English fluently, with excellent grammar and communication skills (written and verbal).

– Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.

– Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

AC by Marriott Orlando Downtown

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions. Together with Optus and our regional associates Airtel, AIS, Globe and Telkomsel, we have a presence in 21 countries. Besides core telecom services, we provide an extensive range of digital solutions. This includes cloud, cyber security and digital advertising to enterprises as well as entertainment and mobile financial services to millions of consumers.

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

*** This is a remote position for candidates in Denver Metropolitan Area only.

Purpose of the Job

• Develop new and existing business
• Generate new revenue from Fortune 100 companies to meet an assigned annual sales quota
• Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
• Manage key accounts and develop long term business relationships with customers

Key Responsibilities

• Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
• Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
• Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
• Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
• Provide exceptional customer experience for prospects and clients to develop long term business opportunities
• Complete annual strategic sales action plans
• Forecast business as required by management in order to ascertain demand for products and services
• Support Singtel Global Offices (SGO) customers in Singapore
• Provide competitive market feedback on a regular basis in order to ensure Singtel’s products remain competitive in the marketplace
• Propose business and telecommunication solutions
• Assess client’ s existing and future requirements
• Deliver formal customer presentations
• Write and present customer proposals
• Evaluate and select vendors
• Negotiate with customers at the senior management / director levels

Qualifications

• Bachelor’s Degree from an accredited university in International Business or a related field. Advanced degree is a plus.
• A minimum of 2 years experience in enterprise level B2B sales and account management
• Knowledge on telecommunication network including voice, data, WAN, datacentre and network infrastructure technologies
• Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
• Understanding of managed services competition and market landscape
• Self-drive, energetic, resourceful, creative and practice good leadership
• Ability to project strong and positive image of self and company
• Legal knowledge in contracting is a plus
• MNC experience is a plus
• Finance knowledge is a plus

Singtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Singtel

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions. Together with Optus and our regional associates Airtel, AIS, Globe and Telkomsel, we have a presence in 21 countries. Besides core telecom services, we provide an extensive range of digital solutions. This includes cloud, cyber security and digital advertising to enterprises as well as entertainment and mobile financial services to millions of consumers.

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

*** This is a remote position for candidates in Sacramento Metropolitan Area only.

Purpose of the Job

• Develop new and existing business
• Generate new revenue from Fortune 100 companies to meet an assigned annual sales quota
• Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
• Manage key accounts and develop long term business relationships with customers

Key Responsibilities

• Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
• Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
• Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
• Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
• Provide exceptional customer experience for prospects and clients to develop long term business opportunities
• Complete annual strategic sales action plans
• Forecast business as required by management in order to ascertain demand for products and services
• Support Singtel Global Offices (SGO) customers in Singapore
• Provide competitive market feedback on a regular basis in order to ensure Singtel’s products remain competitive in the marketplace
• Propose business and telecommunication solutions
• Assess client’ s existing and future requirements
• Deliver formal customer presentations
• Write and present customer proposals
• Evaluate and select vendors
• Negotiate with customers at the senior management / director levels

Qualifications

• Bachelor’s Degree from an accredited university in International Business or a related field. Advanced degree is a plus.
• A minimum of 2 years experience in enterprise level B2B sales and account management
• Knowledge on telecommunication network including voice, data, WAN, datacentre and network infrastructure technologies
• Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
• Understanding of managed services competition and market landscape
• Self-drive, energetic, resourceful, creative and practice good leadership
• Ability to project strong and positive image of self and company
• Legal knowledge in contracting is a plus
• MNC experience is a plus
• Finance knowledge is a plus

Singtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Singtel

If you are passionate about creating outstanding relationships, exceeding expectations, enjoy working in a close-knit team environment, and thrive in leadership and client-facing roles, we would love to hear from you!!

Exclaim is a leading creative services agency located in Palatine.   We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our community because of our strong value-based culture.

We are seeking a highly skilled and talented leader to join our dynamic creative agency. As an Account Manager, you will play a vital role in building and nurturing relationships with our clients, ensuring their needs are met, and their creative projects are executed flawlessly. Your exceptional communication, organization, and problem-solving skills will be instrumental in managing client expectations and collaborating with creative and production teams to deliver exceptional results.

Client Relationship Management:

• Serve as the primary point of contact for assigned clients, fostering strong relationships built on trust and effective communication.
• Gain a deep understanding of clients’ business objectives, target audience, and industry landscape to effectively develop and execute strategies and tactics.
• Conduct regular meetings, presentations, and status updates to ensure alignment and address any concerns.

Client Strategy and Consultation:

• Identify opportunities for client optimization and growth, align with clients’ business objectives.
• Develop comprehensive marketing and/or campaign plans and present them to clients, highlighting key strategies and tactics.

Client Retention and Growth:

• Proactively identify opportunities to upsell and expand services to assigned clients.
• Address client concerns and resolve any issues in a timely and professional manner.
• Proactively seek new business opportunities by networking, attending industry events, and building relationships with potential clients.
• Collaborate with the business development team to prepare proposals, pitch creative ideas, and participate in client presentations.

Performance Tracking and Reporting:

• Define key performance indicators (KPIs) and measurement frameworks and track initiative/project performance and success.
• Analyze initiative/project data, generate insights, and provide actionable recommendations to improve marketing effectiveness.
• Prepare regular performance reports, highlighting achievements, areas of improvement, and future opportunities.

Project Management and Execution:

• Collaborate with production and creative teams, including creative directors, art directors, executive producers, producers, and other production specialists, to ensure timely and high-quality delivery of creative projects.
• Define project scopes, objectives, and deliverables, ensuring alignment with clients’ goals, deadlines, and budgets.
• Monitor project progress, identify potential issues, and proactively resolve them to ensure successful project(s) execution.
• Prepare and deliver comprehensive project progress reports, highlighting key milestones, deliverables, and budgetary aspects.
• Provide clients with clear and concise updates on project timelines, changes, and potential impacts.

Requirements:

• Bachelor’s degree in marketing, communications, or a related field (or equivalent work experience).
• Proven experience as a client manager/account manager or a similar client-facing role within a creative services agency.
• Strong understanding of creative processes and marketing strategies.
• Strong experience with digital, event, video, and marketing deliverables. 
• Excellent interpersonal and communication skills, with the ability to build rapport, negotiate, and effectively convey ideas to clients and internal teams.
• Exceptional project management and organizational abilities, with keen attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple client accounts simultaneously.
• Strong problem-solving and critical thinking skills, with the ability to think creatively and find solutions to challenges.
• Proficiency in project management tools, CRM systems, and collaboration platforms.
• A passion for creativity, innovation, and delivering exceptional client service.

Exclaim Inc

JOB SUMMARY

As the local, on property sales contact for clients and guests, the Group and Catering Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in sales. Actively upsells each business opportunity to maximize all revenues. Achieves personal and team related revenue goals for the hotel. Ensures business is turned over properly and in a timely fashion for proper service delivery. Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed sales and catering revenue goals. Report all Group and Catering activities to the Director of Sales & Marketing. Enliven the Westmont Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

BUSINESS RESULTS

• Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.
• Meets and exceeds individual revenue goals. Effectively manages client budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
• Exceeds company minimum standards with the sales process and acts as a mentor for others within this area.
• Understands the overall market in which they sell-competitors’ strengths and weaknesses, economic trends, supply, and demand, etc.
• Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc.
• Conducts customer site inspections.
• Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.
• Responds to incoming inquiries within their market segment within four hours.
• Closes the best opportunities for the hotel based on market conditions and hotel’s needs.
• Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a partner for this process after the turnover.
• Creates sales contracts as required.
• Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department’s role in the overall financial goals and objectives of the hotels and manages to achieve or exceed budgeted goals.
• Solicit, negotiate, and book new and repeat business through efforts (sales calls, telemarketing, mailings, networking, etc…) while maximizing banquet space to meet/exceed revenue goals.
• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
• Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc… Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure quality product delivery and customer satisfaction.
• Prepare status and period end reports to keep management abreast of activities.
• Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition’s product, strengths, and weaknesses to continually improve sales strategies and the achievement of goals.
• Responds to incoming catering opportunities for the hotel.
• Proactively identifies, qualifies, and solicits new catering business to achieve personal and hotel revenue goals.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Understands competitors’ strengths and weaknesses and knows how to sell against them.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Effectively develops relationships within community to strengthen and expand customer base for catering sales opportunities.
• Effectively manages and develops relationships with key internal and external stakeholders.
• Ensures a high level of customer satisfaction.
• Builds and strengthens relationships with existing and new customers to include sales calls (to include outside sales calls), prospecting/solicitation calls, entertainment, bridal shows, etc.
• Effectively use sales resources and administrative/support staff.
• Conducts site inspections.
• Creates proposals as required.
• Creates contracts as required.
• Possesses excellent telephone sales skills.
• Possesses strong overall sales skills.
• Understands contract management and legalities.
• Possesses operational knowledge and/or appreciation of operations challenges.
• Has basic knowledge of food and beverage compositions.
• Is knowledgeable of food trends, food and beverage composition, and menu planning. Exercises creativity in designing catering sales solutions.
• Understands food and beverage forecasting and attrition.
• Understands need time strategy as developed by the Revenue Management Team (i.e., Director of Sales & Marketing.)
• Follows all Free Sell guidelines as specified by the Director of Sales & Marketing.
• Follows all sales strategy as specified by the Director of Sales & Marketing.
• Understands and achieves team and individual goals.
• Participate in communication and professional organizations to maintain high visibility and promote sales.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor.

GUEST SATISFACTION

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
• Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty, and leads to increased market share.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Utilizes CI/TY or other hotel system to capture and manage customer information on a daily basis.

LEADERSHIP

…applies broad business knowledge and balances both a short-and long-term perspective to generate strategies while leading the organization to achieve them.

• Demonstrates commitment to Westmont Hospitality operating principles and philosophies.
• Holds self and others accountable for achieving results.
• Contributes to team results.
• Deals with change effectively.
• Makes decisions, including employees/team and commits to a course of action with available information.

BUILDING RELATIONSHIPS

…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.

• Treats people fairly, with dignity and respect.
• Works to meet goals in a manner that does not disadvantage other employees or groups.
• Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.
• Listens and responds to others.
• Is interested in other’s views even if they counter own views.

KNOWLEDGE, SKILLS & ABILITIES

Experience

• Must have 3+ years of progressive sales experience.
• 2+ years of hotel catering experience or similar industry.
• Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.

Skills and Knowledge

• Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
• Possesses software knowledge (Microsoft Office, etc.)
• Possesses systems knowledge (CI/TY).
• Must be able to “Knock on doors” to get the business.
• Knows how to conduct research on the Internet.
• Uncovering new customers.
• Effective sales skills to up-sell products and services.
• Knowledge of menu planning, food presentation, and banquet and event service operations.
• Ability to manage guest room and meeting space inventories.
• Strong customer development and relationship management skills.
• Knowledge of overall hotel operations as they affect department.
• Knowledge of AV products and services at both hotels.
• Knowledge of contract management and legalities.
• Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling.
• Strong problem-solving skills.
• Strong customer and associate relation skills.
• Strong presentation and platform skills.
• Strong organization skills.
• Strong “Closing skills”.
• Strong “persuasion” skills.
• Strong verbal and written English communication skills.
• Ability to use standard software applications and hotel systems.
• Effective decision-making skills.

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing, and pulling of objects weighing up to ten (10) pounds.

Hotel ICON Houston

Hirschfeld Marketing Solutions (HMS) is an experiential marketing and lifestyle engagement agency looking to hire a highly organized, energetic, motivated Sr Account Coordinator to work with the National Field Manager on field-facing responsibilities and day-to-day tasks to maintain execution standards. Responsibilities include but are not limited to training decks, field roster trackers, on-boarding and off-boarding checklists, ordering and shipping assets to the field. This position will be located in Chicago, IL.

We are looking for an extremely organized and highly detailed individual who can handle working in a collaborative, hybrid agency relationship with the world’s largest and most innovative brewer to execute a robust sampling strategy across the United States. The candidate must be comfortable and confident juggling a range of duties involving multiple teams. Candidate will have agency, customer service and project coordination experience. Candidate must be pro-active, flexible, and have the ability to succeed in a fast-paced environment with tremendous growth opportunity for the business and professionally.

Responsibilities

·Create and maintain multiple ​trackers

·Strong experience with excel and PowerPoint

·Shipping assets and activation elements to each market

·Own and manage key trackers with market information

·Organizing and storing all weekly recaps

·Managing any internal WhatsApp chats with the team

·Warehouse inventory and management

·Ordering activation elements

·Team travel coordinator​

·Order and maintain team credit cards

Qualifications

·2-3 years of relevant professional/client management experience (preferably in an experiential/event agency setting)

·Strong experience with Excel and PowerPoint necessary

·Strong verbal and written communication skills

·Professional demeanor, projects confidence and enthusiasm for the business

·Excellent time/project management and organizational skills

·Understanding of accounting

·Proficient with Microsoft Office and/or Google programs

·History of establishing effective working relationships across a diverse team

·Flexible schedule including the ability to work long/extended hours (including weekends and holidays) as needed

·College graduate in related discipline or equivalent related work experience

·Experience with event production

·Experience in contracted staff management (Brand Ambassadors, Market Managers, On-site staff)

·Familiarity with project management tools

POSITION TYPE AND EXPECTED WORK HOURS:

Full time salaried position with a minimum 40hrs per week. Requires periods of extended hours (including weekends and/or holidays) and travel.

WORKING AT HMS

Hirschfeld Marketing Solutions is an experiential marketing and lifestyle engagement agency located in Cornelius, NC. Since 2006, industry-leading companies have turned to Hirschfeld to develop creative ways of using sports and entertainment to connect their brands to the consumer. From event marketing and mobile tours to sponsorship and hospitality, Hirschfeld delivers innovative solutions that produce results.

At Hirschfeld, we are passionate about creating awe-inspiring moments, for both clients and employees alike, constantly striving to exceed expectations. We believe that we are “Better Together”, and that a diverse and inclusive company is more innovative and successful, which is why we aim to infuse diversity, equity, and inclusion into all aspects of our culture and business.

It’s a place where you’ll be challenged to think differently and to be different. We value the visible and invisible qualities that make our team members who they are. We strive to foster a culture where differences are not just appreciated but celebrated. We embrace that every person brings a unique perspective and experience to advance our mission of bringing one-of-a-kind experiences to our customers where they live, work, and play. We strive to ensure that each team member has an equally valued “seat at the table”. We’re honest, humble, and hungry. Get ready to work hard, work smart, and have fun!

Hirschfeld Marketing Solutions