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Role Summary: Responsible for providing a variety of essential support to all senior public relations team members including but not limited to managing administrative account duties, media monitoring, analyzing and reporting clients’ performance in the marketplace, research and list building for pitches, associated client-related communications initiatives and projects. We are looking for candidates with financial PR and/or reputation management experience.
Responsibilities:
Administrative Support:
- Monitors and reports media placements to team and/or client in real-time as directed by supervisor
- Develops media reports (Activity, Quarter, Annual)
- Maintains and prepares client agendas or tracking documents
- Conducts industry/competitor analysis and internal reporting to the team
- Coordinates reprints upon client’s request
Writing:
- Drafts press releases, award nominations, social media posts and other client related materials, when needed
Media Relations:
- Drafts and sends initial pitches when advised
- Identifies editorial calendar opportunities
- Drafts and distributes media alerts
Client Service:
- Joins client calls and applicable in-person meetings taking notes and action items
- Participates in client research projects
Company Ambassador:
- Acts as a steward of the JConnelly brand, consistently representing and reflecting the Company’s core values, approach and high standards of excellence in all client, media and public interactions
- Performs other duties as assigned
Education: College degree; or equivalent related business experience
Experience & Expertise:
- Minimum three to six months of professional experience
- Demonstrated ability to organize/prioritize work, handle details accurately, follow up with minimum supervision, and complete tasks within specified deadlines
- Excellent interpersonal, communication, problem-solving and customer service skills
· Excellent organization and prioritization skills, with the ability to handle multiple priorities and deadlines.
- Proficiency with various software applications including the full Office suite, as well as social media channels
- Knowledge of PR related software (Cision, Meltwater, TrendKite, Sprout, Hootsuite) is preferred but not required
Location: Parsippany, NJ
JConnelly
Carfrae Consulting is a global consultancy that provides hands-on, strategic counsel for brands in all areas of communications, branding, public relations, marketing, media, events and content creation. Agency clients include RH (formerly Restoration Hardware), AERIN, Wölffer Estate Vineyard, The Colony Hotel Palm Beach, Dr. Barbara Sturm, Zimmermann, and Perfect Moment.
Carfrae Consulting is seeking an established Communications Manager with a focus on hospitality, design & lifestyle, specifically in the luxury realm. We are looking for someone with strong expertise, demonstrable editorial success and networks, and proven agency experience. Candidates must be available full time and based in New York City, with in-office teamwork expected.
To apply, please email Kristen Weil at [email protected].
Skills & Requirements
- Proven interest and expertise in hospitality, design & lifestyle public relations, marketing, and communications; preferably with a focus on luxury markets
- Strong editorial relationships required, with proven PR success ideally across multiple lensesÂ
- Expert ability to research, prepare and present client communications strategy decks
- Proficiency in managing and maintaining editorial databases
- Superb ability to track, measure, and report on KPIs including editorial placements, gifting initiatives, events, social campaigns, and special activations
- VIP, influencer, and social relationships a plus, as well as experience leading social campaigns and VIP events/activations
- High-level knowledge of print and digital media landscapes as well as social media and emerging platforms
- Experiential event knowledge a plus, from event concepting, production management, guest list management, through event press coverage and post-event reporting
- Highly organized and detail-oriented with the ability to lead a team to set, meet, and exceed client expectations and KPIs
- Excellent verbal and written communication and presentation skills are compulsory
- Strong interpersonal skills with an eagerness to build and maintain media relationships
- Experience leading multiple client accounts and the ability to self-manage competing deadlines
- Ideal candidates will have a minimum of 3-5 years of PR & Communications experience with demonstrated ability to be client facing and manage junior team members
- Bachelor’s degree (or higher) in communications, marketing or a related field preferred
- High proficiency with Microsoft Outlook & Google Drive
Responsibilities & Opportunities
- High level press strategy development, pitching, and placement with national and regional print and digital outlets
- Developing relationships with editors, influencers, VIPs, and high-level industry executives on behalf of clients and the consultancy
- Crafting client gifting strategies and identifying KOLs to engage; leading seeding and gifting efforts to meet KPIs
- Servicing client stakeholders and representing the agency across multiple clients while overseeing junior team members to deliver continuous results
- Organizing and managing press and VIP events, including product launches, presentations, private events, and influencer activations
- Proactively seeking new opportunities for all agency clients, including media placements, events, speaking opportunities, partnerships and social media
- Managing inbound press requests and interfacing with external agencies on behalf of consultancy clients
Carfrae Consulting
Our client, a global leading outsourcing technology solutions company with a multi-billion dollar valuation, is seeking Public Relations Manager to lead their media relations in the US.
This is an incredible opportunity to be part of a company named one of Silicon Valley’s fastest-growing companies, Inc. 5000 4 consecutive years and who has seen two year revenue growth of 454%.
This position is fully remote. Some travel for press events will be required.
Responsibilities:
- Lead efforts to get mentions and stories in top-tier US-based media.
- Design and implement a PR strategy that aligns with the company’s objectives.
- Develop press materials for pitches.
- Foster relationships with key media contacts from targeted publications, initiate proactive outreach and provide timely company information to secure media coverage.
- Oversee media exposure and regular PR performance reports.
- Identify and leverage opportunities for thought leadership.
Qualifications:
- 5+ years of experience in PR with a focus on media relations with a record of Tier 1 media placements.
- At least 2 years of work experience doing PR for a technology company or with PR agency managing B2B technology clients in the US market.
- Bachelor’s degree or equivalent practical experience.
Compensation and Benefits
- $100,000 – $120,000 base, depending on experience.
- 401k
- Healthcare coverage
- PTO
- Flexible work schedules
- 10 paid holidays
- Parental leave
80Twenty
Are you ready to leave a mark and do great work?
Join us. We’d love to learn more about your creativity and expertise working with B2B and consumer clients and brands.
Identity is a remote-first, leading integrated public relations, marketing and creative agency that partners with companies to create defining brand moments that leave a mark. The selected candidate for this role will work on a robust local and national client portfolio alongside a unified team of top industry talent who thrive in an environment ripe with growth opportunity. We encourage our team members to feed their passions, hone their skills, develop and stretch their professional identities and deliver great work.
In this role you are required to think big, understand brand direction and develop strategies aligned with client vision and agency point of view. You will need to have an engaging presence with clients and a commanding grasp of PR-focused account management and service. You will serve as expert counsel and primary lead strategist on multiple client programs—setting the bold vision and strategic direction for various brands and companies while working closely with a full specialist team to bring those visions and programs to life. This position reports directly to Identity’s Vice President of Account Services.
Identity is committed to continually growing and improving on diversity, equity, and inclusion in our community, culture, and practices. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. If you have a majority of the qualifications, this role is aligned with your desired career trajectory, and you are looking for a position that will challenge you, support your professional growth, and allow you to do meaningful and impactful work – we strongly encourage you to apply. We’d put it this way – if you’d be excited to turn up with your skills for this position daily – we’d be excited to have you on our team.
Success in This Role Looks Like:
- You are effective at and accountable for developing, driving and overseeing execution of cohesive and effective cross-functional strategic communications programs that lead to client impact across all platforms, including digital, marketing and public/media relations and across a range of industries.
- You exhibit excellent account management skills with an ability to provide strategic direction across agency disciplines, including media relations, marketing, social media and creative.
- You understand how quickly brands need to respond and activate conversations in today’s environment and you can creatively envision and counsel clients on how to do so.
- You are the client’s day-to-day point of contact and can independently manage 4-7 client relationships, depending upon the size and scope of the engagement.
- You bring a level of creativity, solid understanding of what moves the needle for consumers today and how modern marketing and PR programs impact buying trends and consumer behavior.
- You understand media strategy and have your finger on the pulse on what makes news in today’s fast moving cycles.
- You lead by example with your attention to detail and elevated focus on delivering a sophisticated client experience and project management skills.
- You identify and manage potential client growth opportunities, including the addition of new specialty areas to the partnership, and retain complex client relationships.
Strong Candidates for this Role Will Embody the Following:
- 7+ years background in a PR/comms/marketing or relevant role. Agency experience is a plus.
- Outstanding writing, presentation and communications skills.
- Exhibit strong analytical and problem-solving abilities.
- Highly motivated to be an active participant in the success of both the agency and of your own continued skill development as part of professional and personal growth.
- Possess strong relationship-building capabilities and have proven media relationships, a plus if they are within the local Michigan market and/or national consumer space.
- Demonstrates an outstanding ability to organize, manage and prioritize multiple tasks and delegate effectively to ensure deadlines and client expectations are exceeded.
Why Identity is the Right Next Stop for Your Career:
We are a remote-first and innovative agency! This means that work is flexibly executed from wherever our talented team of professionals choose. We maintain our headquarters in Birmingham, MI which is used for deep work, training, collaboration and team/client connection. We believe that our team works best with autonomy and flexibility, especially being in a client service company and given the speed at which our agency works. We service in-person client needs and spend time doing things that truly matter in person.
We offer a very competitive benefits package with the following:
- Top-tier Group Dental/Health Care/Vision Coverage: Subject to employee contribution of 30% of the premium, with Identity covering the other 70%. Spouse, child, and domestic partner coverage is also available subject to the same employee contribution percentage.
- Life/AD&D/Short Term & Long Term Disability Coverage: Identity provides, as a fully covered benefit, a $25,000 life insurance policy to each of its employees along with short-term, long-term, and disability insurance coverage. We also offer the ability to purchase additional life and disability options for yourself as well as for your spouse, children, or domestic partner, at discounted rates.
- Identity Theft Coverage: Identity provides, as a fully covered benefit, identity theft protection and remediation coverage, applicable to the employee and their household (not exclusive to spouse/children/domestic partner!).
- Traditional as well as Roth 401k investment options: Identity also contributes an annual Safe Harbor contribution to each qualified employee’s account equivalent to 3% of the employee’s salary, in which the employee is vested immediately.
- A Generous PTO Package: Plus true employee flex time, 15 paid holidays and a paid soft office closure at year-end.
- Leadership Access and Coaching: We know that access and time with leadership is key, which is why we have regular 1-to-1 pulse meetings between partners, directors and team members multiple times per month to discuss career development, workflow management and big opportunities for growth.
- Transparency and a Team-Focused Environment: We believe in transparency regarding the state of the company. Identity Biannual Meetings represent a key cultural moment for the agency to set annual goals, celebrate agency victories, reflect on obstacles and get fired up about what’s on the horizon. These multi-day, inspirational and experiential full-day retreats are held off-site at exciting locations ranging from breweries and restaurants to attractions and hidden gems.
- Skill and Professional Development: We think the best employer/employee relationships are symbiotic, and we are fully invested in ensuring that our employees are continually pushed and challenged to remain at the top of their game. We rely on a combination of educational seminars and events, team meetings, thought leadership content, and general process development and improvement efforts to keep our skills sharp. We also include professional development opportunities via workshops, conferences and major events in Michigan and throughout the United States.
Identity is an Equal Opportunity Employer. Identity prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, family or marital status, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law (and general human decency).
Identity
Job Number: 2023-00169
King County Library System (KCLS) is seeking a dedicated and adaptable individual who wishes to serve as the Communications & Marketing Manager out of our Communication & Marketing Department.
The ideal candidate will be able to model and champion excellent customer service, support Intellectual Freedom, and work with diverse populations in a service role. Managers in the Communication & Marketing Department are brand storytellers, orchestrating integrated marketing campaigns that resonate with target audiences. They play a vital role in shaping brand perception, enhancing customer relationships, and amplifying brand messaging.
About the Opportunity:
The Communications & Marketing Manager assumes leadership and offers expert guidance to the design, implementation, and management of the organization’s communications and marketing strategy and programs. This role actively contributes to all aspects of communications to internal and external audiences utilizing a range of communication tools and methods. The incumbent assists and advises the communications and marketing team, library management, committees, and project teams by formulating, executing, and evaluating communication plans for projects and initiatives to ensure consistent messaging and alignment with organizational goals and values. They provide support to the Director of Communications and Marketing in matters pertaining to external affairs and public relations.
About King County Library System (KCLS):
KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.3 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 library locations and in community engagement using direct outreach and virtual assistance. Our service area includes the cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System is committed to the full inclusion of all qualified individuals. KCLS values diverse perspectives, lived experiences, and cultures. KCLS encourages BIPOC (Black, Indigenous, and people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, KCLS provides reasonable accommodations for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position.
To request accommodation please call 425-369-3224.
Examples of Duties
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.
1. Apply diversity, equity, and inclusion principles that exemplify organizational values, behaviors, and practices to all aspects of work, including reaching diverse audiences and communities and supporting the library as a welcoming and inclusive place.
2. Support the Director of Communications and Marketing to develop, implement, oversee, and evaluate an organizational communications strategy, external affairs, and partnership engagement tactics.
3. Curate and manage the production and distribution of internal communications tools for staff to include topics such as: systemwide initiatives, events, media coverage, budget process, personnel news, training opportunities, technology-related issues, library policies, service changes, and occasional emergency situations.
4. Act as a media strategist; establish connections with editors, reporters, producers, and other communications influencers to enhance media coverage and library storytelling.
5. Assist in crisis response communications endeavors. Enhance the organization’s crisis communications plan.
6. Assume the role of Public Records Officer for KCLS and act as an alternative Public Information Officer for the Director of Communications and Marketing.
7. Contribute to communication and marketing content creation. This involvement might encompass composing initial draft content, revising the contributions of others, delivering final proofing, or participating in any phase of the communication development process.
8. Facilitate regular meetings and check-ins with library leadership, administrative departments, community library management teams, and other stakeholders with communications needs. Build and maintain collaborative relationships to ensure alignment and integration of messages and initiatives.
9. Coordinate and curate content featured on the intranet home page; create and maintain content guidelines for staff; establish and monitor best practices and processes; moderate and regularly review intranet content to keep the material current; maintain an archive of past internal intranet communications for reference.
10. Manage, coach and support assigned employees, including hiring, training, and performance evaluations. Take action to enhance individual performance and productivity and ensure their tasks align with the library’s objectives.
11. Manage and establish annual goals, action plans, timelines, and expectations for the successful fulfillment of each role on the communications and marketing team.
12. Develop and maintain an internal communications schedule and calendar for major organizational initiatives.
13. Create and maintain procedures, best practices, templates, workflows, and checklists relating to communications and marketing.
14. Deliver training, workshops, and presentations on communications to a variety of internal audiences.
Secondary Duties:
1. Attend the Library Board of Trustees monthly meeting and other meetings such as community library management meetings, as appropriate.
2. Keep informed on changing trends or emerging initiatives within area of assigned responsibility.
3. Serve on employee committees as assigned.
4. Offer support and provide back up to related positions and the Director of Communications & Marketing.
5. Perform other related duties as required or assigned.
Desired Minimum Qualification
Education and Experience:
· Bachelor’s degree in communication, English, journalism, marketing or related field.
· 3-5 years of experience leading or managing a team in a communications environment, including some internal/employee communications and employee engagement.
· Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered.
Desired Skills:
· Demonstrated understanding of the core concepts of diversity, equity, and inclusion and skill in effectively communicating and applying these concepts.
· Demonstrated strong writing, communication, and confident presentation skills including the ability to write, edit, and proofread key messages for general and targeted audiences, in a clear and concise manner, through multiple communications channels.
· Demonstrated experience in planning, measuring, and evaluating the effectiveness of communication reach and engagement.
· Demonstrated ability to efficiently organize, prioritize and manage multiple projects and people in an evolving, deadline-driven environment while balancing the needs of various projects and stakeholders.
· Strong organizational and time management skills with a focus on quality and attention to detail.
Special Requirements:
A valid Washington driver’s license.
Physical Demands & Work Environment
Physical Demands:
While performing the duties of this job, the employee is changing tasks depending upon the shift and will in most cases occasionally stand and walk and up to constantly sit. Will occasionally reach up or down and frequently reach out. Neck rotation may be up to occasional. Constantly using hands in conjunction with finger use and up to frequent keyboarding, this handling or keyboarding may be repetitive up to frequently. Up to occasionally operating foot controls. The employee will seldom lift up to 20 lbs. Employee will seldom push/pull carts and wheeled equipment with light force.
Work Environment:
Work is performed in a typical office environment. Some travel is required to work in or meet with staff in community libraries and visit news contacts. Occasional evening and weekend work may be required for special events. Primary work location is on-site, though incumbent may be permitted minimal hybrid telework schedule upon request.
King County Library System
The Marketing and Public Relations Manager is responsible for the formatting, uploading and general content management of Ojai Valley Inn social networking mediums such as Instagram, Facebook, Twitter, Linkedin, etc. Must be creative and organized, an individual who stays on trend and understands luxury marketing. Manager will also have responsibilities in Public Relations support of outside PR firm. Must be able to work within a dynamic team to collaborate and participate positively in an integrated marketing communications focused department.
SKILLS AND QUALIFICATIONS:
- Creative thinking and ability to strategize is critical.
- BA in marketing, new media, communication preferred
- Public Relations experience in a hotel environment preferred
- Extensive knowledge in social media tools and techniques
- Strong marketing and communication skills
- Must possess very good technological skills
- Strong English and grammatical skills
- Experience with traditional and online/social media
- Eagerness to build relationships with clients, guests, customers, bloggers
- Able to tour media writers and work on story angles
- Personal Commitment to making a difference and using business as a lever for sustainable change
- Excellent phone skills a must
- Comfortable meeting deadlines while working independently
- Clear writing skills (preferably for business and promotional) essential
ESSENTIAL JOB FUNCTIONS:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
- Daily basis actively participate in social media activities, community development and management, collaborating and working with outside PR firm.
- Be well-connected with the broader social media world and be a member of social networking websites.
- Form a social media strategy to increase visibility, membership and traffic across brands.
- Experiment with new and alternative ways to leverage social activities.
- Social Media tools, trends and applications must be regularly monitored and the findings must be appropriately applied in increasing the use of social media.
- Responsible for educating the management team on incorporating relevant social media techniques into the company’s products and services.
- Measure the impact of social media on the overall marketing efforts.
- Constantly update him/herself on ways to increase the popularity of their web source.
- Achieve performance objectives as outlined within the department.
- Ensure that all outgoing correspondence is accurate and presentable and represents OVI style and image standards.
- Assist with special projects as requested by VPSM.
- Maintain a friendly, caring and helpful attitude with clients, as well as hotel personnel.
- Keep informed as to the daily resort activities and functions.
- Participate in scheduled meetings as requested.
- May be required to work some evenings and weekends.
- Tour media writers and be a resource for PR firm representing the resort on property.
COVID-19 VACCINATIONS
Ojai Valley Inn requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.
The salary for this position is $71,000. This position also may be eligible for bonuses, incentive comp, etc. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education.
Ojai Valley Inn
Coke Florida is searching for a Communications Manager to work out of our Tampa area headquartered office.
What You Will Do:
The Communications Manager is responsible for developing, managing, and executing communication strategies across the business. You will develop strategies and specific messages, mange the delivery of the communications plan, execute across all appropriate channels and evaluate the success of the overall communications event.
Roles and Responsibilities:
- Develop, manage, and execute comprehensive communication strategies, messages, and channels to support effective, timely and accurate communications to internal and external stakeholders
- Identify all key stakeholders, internal and external, and appropriate messaging strategies for each
- Build and manage relationships with key internal and external stakeholders
- Manage internal communication channels (screens, website, portals)
- Measure communication program effectiveness and develop specific strategies and initiatives to improve outcomes
- Engage in the activities to build and maintain a positive visual identity for Coke Florida
- Function as a trusted advisor to key partners on communication subjects
- Assist other departments with communication needs and communication planning
- Update and track channel performance data
For this role, you will need:
- Bachelor’s degree in Communications, English, Public Relations, Journalism, or related field
- Ability to multitask and work in a fast-paced environment; proven time-management skills
- Must be self-directed and demonstrate the ability to communicate with a wide range of audiences
- Experience with developing/planning communications strategies, including social media and associate engagement strategies
- Excellent written and verbal communication skills (samples requested)
- Hands-on experience with Facebook Business Manager and LinkedIn Ad Manager required.
- Ability to measure the success of campaigns with specialized analytical skills related to the job
- Produce and create graphic elements that effectively promote key messages and information as well as utilize all aspects of digital signage to greatly enhance the adoption and engagement of key events
- Proficient in Adobe, Illustrator, WordPress, WIX
- Proficient in Microsoft Office products including SharePoint; Strong PowerPoint skills required (samples requested)
- Experienced in using Google Analytics and other analytical tools to develop and enhance social messaging
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Coca-Cola Beverages Florida
Communications Platforms Operations Coordinator
Long-Term Contract
Atlanta, GA
Qualifications:
A minimum of 1-2 years of experience in the field of digital production, communications or marketing
SharePoint Online and HTML experience
Adobe Analytics experience
Understanding of the digital landscape and trends
Inquisitive nature and a passion for learning
Be able to navigate a highly matrixed, complex organization, develop strong peer relationships and challenge the status quo while driving alignment
Be highly responsible, team-oriented, collaborative
Bring creativity, innovation, industry knowledge and team priorities to every assignment and be able to identify opportunities to use data to improve our work
Thrive in a fast-paced environment with the ability to readily adjust to changing workload and priorities
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
Experience with Corporate Communications, Marketing, or Internal Communications
SailPoint or SSGM experience
Responsibilities:
Our Corporate Communications team is seeking a Platforms Operations Coordinator who is passionate about site presentation, governance, process and building author relationships. This professional will support the upkeep and development of multiple sites and pages.
As part of the Platforms & Content Strategy team, the work will align with overall team priorities while balancing what’s needed by the site owners and authors. This person will report to the Senior Manager of Corporate Communications Platforms.
- Manage author requests including tracking, author permissions, troubleshooting, and executing solutions sometimes with urgency
- Review and post content from internal clients Assist with corporate and divisional intranet websites within branding standards
- Help maintain Author Hub including site governance to preserve consistency across 1K+ authors
- Collaborate daily with team members to ensure alignment across site projects
- Support testing of new or updated platform-related technologies
- Maintain consistency across internal websites
- Offer recommendations on how to improve any digital platforms, especially those managed by Corporate Communications and Employee Communications Project and task management
- Participate in continuous growth and learning around tools used, tools available, content operations, industry standards, industry innovations, and content management
- Participate in after-hours on-call support including publishing to external site, News Hub
Datum Technologies Group
This role is hybrid, based out of Newton, MA.
Bright Horizons is looking for a Senior Manager of Internal Communications to join our growing Internal Communications team! Reporting to the Director of Internal Communications, you will play a critical role in supporting strategic internal communications aligned with our key internal stakeholders. As a key member of the team, you will be a contributor to our broader goal of continuing to be a culture that leads with passion, purpose and possibilities and our HEART principles.
What makes our team great: Our internal communications team truly lives by our HEART Principles (Honesty, Excellence, Accountability, Respect, and Teamwork) with a team culture that encourages each teammate to bring their whole selves to work. If you are looking for a team that embraces new ideas and encourages you to tap into your passion to build a career of purpose, this is the team to join!
In this role, you will work directly with internal clients to develop and execute internal communications strategies and solutions that will directly impact the people and culture within Bright Horizons. You will provide communications expertise, support, consultation, and guidance to partners. You also will excel at working collaboratively with leaders and cross-functional colleagues alike and consistently deliver high-quality work even under time constraints. You should be a strategic, strong communicator, and creative thinker. Attention to detail, ability to remain flexible in a fast-paced environment, and organizational skills are critical. To be a successful team member, you must be comfortable having a high level of independence and ownership of projects and relationships. Responsible for project management of internal communications initiatives and assignments that vary in scope. You independently research, write, and edit internal communications pieces shared through a variety of channels, including our FORTUNE Great Place to Work application. As the Senior Manager of Internal Communications, you should be a passionate advocate of Bright Horizons’ mission and culture with a passion for telling great stories.
What you will do:
- Partners with various internal stakeholders to identify strategic communication objectives and translate them into internal communications plans.
- Plans and writes materials and collaborates with team members and partners across organization to ensure alignment, including key messages around various topics.
- Ensures effective delivery of key messages to targeted employee audiences.
- Plans, tracks deliverables and approvals, identifies potential conflicts, and interfaces with own team and outside teams to execute work.
- Ensures that projects support and align with internal communications plans and strategies, follow Bright Horizons corporate brand guidelines, and maintain consistency with communications standards.
- Uses data to design targeted and high-impact communication campaigns that increase business alignment, commitment, and team spirit, with a focus on continuity and scalability.
- Creates content that supports various vehicles and needs, including the FORTUNE Great Place to Work application.
- Supports other internal communications priorities in the business as needed.
What you bring:
Education
Bachelor’s Degree required, preferably in in Communications, English, or Journalism
Experience
5-10 years of relevant and progressively more responsible communications experience, to include internal communications work required.
Relevant experience would be considered in lieu of applicable degree
Additional Job Requirements
- Strong understanding of business needs and how to leverage communications to support business objectives.
- Excellent written and verbal communication skills; writing sample may be required.
- Must always come from a place of positive intent and share Bright Horizons’ values.
- Strong analytical, organizational, and advanced project planning skills with a proven track record of execution.
- Strong knowledge of various communications vehicles to include both current and emerging technologies.
- Measures success through a data-driven approach.
- Proficiency in Microsoft Suite a must.
- Experience in Firstup a plus.
- Experience in Adobe Creative Suite a plus.
Bright Horizons
Communications Manager, AI
Fully Remote
​​​​​​​$105k- $125k
We’re looking for a dynamic and seasoned professional to help us build trust and understanding in our recommendations system. You’ll join our global trust and safety communications team and help develop and implement a range of initiatives to demonstrate our commitment to building AI responsibly. We’re looking for someone who has a strong technical foundation and enjoys working with engineers and product managers. This person will help bridge technical and non-technical teams and empower everyone to tell our story confidently and consistently. You should have a proven ability to easily distill and communicate complex issues on a short deadline.
Responsibilities:
– Develops global communications initiatives aimed at building trust in our recommendations algorithm.
– Supports and advances our global AI narrative, including the creation of messaging docs, blog posts, speaking materials, white papers, pitches, statements, talking points, and other materials
– Empower market PR teams to consistently, confidently, and accurately tell stories to build trust in our recommendations system and handle issues reactively.
– Continually identify fresh ways to educate external audiences about our AI technologies and products.
– Support and develop AI transparency initiatives, including our platform API for researchers, Transparency Center, Transparency and Accountability Center, and more.
– Work collaboratively with Trust and Safety, Product, Legal, Public Policy, and other teams to provide communications counsel and support.
– Train and advise spokespeople in preparation for media interviews, presentations, and other speaking engagements.
Qualifications
– 5-8+ years of communications experience
– Excellent strategic, analytical, and verbal communication skills
– Experience working with engineers and product managers to translate technical information into easily understandable concepts and messages
– A self-starter who is motivated, takes initiative, and does well in a fast-paced environment
– Strong crisis communicaitons skills, a true problem solver
24 Seven Talent