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The Content Strategist / Web Writer role is responsible for helping to shape and craft simple, approachable, and straightforward language and hierarchy, while levering our brand voice & tone for our marketing websites. In partnership with marketers, web strategists, designers, product owners, and technologists, this position plays a critical role in shaping our end to end experiences to guide, inform and educate our clients to make the best choices for their future financial security, supporting our participants to and through their retirement.
Key Responsibilities and Duties
-
Plan, write and present content for existing and emerging web experiences.
-
Collaborate with design, product, development, and marketing teams to develop clear and concise content to reach marketing goals and TIAA’s external audiences.
-
Create consistent, on-brand messaging that clearly articulates the benefits of TIAA products and services, while streamlining operational tasks for internal and external audiences.
-
Develops content strategy documents or project plans for content contribution, including deadlines coordinated with creative, marketing and technical teams to ensure that site-specific objectives and timetables are met.
-
Conduct content audits and content gap analyses to ensure that user experiences consistent and in line with industry best practices and enterprise needs, consulting competitive when appropriate.
-
Collaborate with UX design and writing teams to build consistency and clarity across experiences.
-
Research and analyze audience need, preferences, objectives, and methods. Study and understand how audiences consume content to make decisions about retirement.
-
Identify and help solve problems in new and existing user experiences to ensure ease of use in a complex, fast-paced, deadline-driven financial environment.
-
Writes and/or edits all web content optimizing for user experience (UX),including accuracy, readability, search engine optimization and appropriateness for target audience and the web medium; provides feedback and collaborates with writers and content contributors.
-
Provides input to and enforces editorial style sheets, policies and procedures for web-specific content to ensure consistency in style, tone and quality of websites, in adherence with best practices.
-
Assess, catalog and organize website content based on navigational flow models and high-level navigation standards.
-
Partner with integrated search to create search engine optimization (SEO) plan for content, including keyword research, assessing current landscape, developing a plan and measuring results based on ongoing changes to the content.
-
Speak and present to clients on content strategy, page design and user experience standards; collaborate with colleagues on content strategies and best practices.
-
Works with Client Marketing and Brand teams to ensure all content components meet established standards.
-
Updates older content to meet new content standards.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Preferred Experience & Qualifications
-
5+ years of content strategy and / or content management experience
-
Strong and demonstrated background in: enterprise experience design; consumer product design; mobile platform design in an agile delivery model
-
Strong and demonstrated background in:Â Figma, InVision, and Miro
-
Eager to be innovative and possess a strong ‘test and learn’ mentality
#LI-KG1
Related Skills Adaptability, Audience-focused Communication, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Copywriting, Relationship Management, Story Telling, TIAA Products/Services AcumenAnticipated Posting End Date:
2024-10-18
Base Pay Range: $85,000/yr. – $115,000/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â
_____________________________________________________________________________________________________
Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California),click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
The Content Strategist / Web Writer role is responsible for helping to shape and craft simple, approachable, and straightforward language and hierarchy, while levering our brand voice & tone for our marketing websites. In partnership with marketers, web strategists, designers, product owners, and technologists, this position plays a critical role in shaping our end to end experiences to guide, inform and educate our clients to make the best choices for their future financial security, supporting our participants to and through their retirement.
Key Responsibilities and Duties
-
Plan, write and present content for existing and emerging web experiences.
-
Collaborate with design, product, development, and marketing teams to develop clear and concise content to reach marketing goals and TIAA’s external audiences.
-
Create consistent, on-brand messaging that clearly articulates the benefits of TIAA products and services, while streamlining operational tasks for internal and external audiences.
-
Develops content strategy documents or project plans for content contribution, including deadlines coordinated with creative, marketing and technical teams to ensure that site-specific objectives and timetables are met.
-
Conduct content audits and content gap analyses to ensure that user experiences consistent and in line with industry best practices and enterprise needs, consulting competitive when appropriate.
-
Collaborate with UX design and writing teams to build consistency and clarity across experiences.
-
Research and analyze audience need, preferences, objectives, and methods. Study and understand how audiences consume content to make decisions about retirement.
-
Identify and help solve problems in new and existing user experiences to ensure ease of use in a complex, fast-paced, deadline-driven financial environment.
-
Writes and/or edits all web content optimizing for user experience (UX),including accuracy, readability, search engine optimization and appropriateness for target audience and the web medium; provides feedback and collaborates with writers and content contributors.
-
Provides input to and enforces editorial style sheets, policies and procedures for web-specific content to ensure consistency in style, tone and quality of websites, in adherence with best practices.
-
Assess, catalog and organize website content based on navigational flow models and high-level navigation standards.
-
Partner with integrated search to create search engine optimization (SEO) plan for content, including keyword research, assessing current landscape, developing a plan and measuring results based on ongoing changes to the content.
-
Speak and present to clients on content strategy, page design and user experience standards; collaborate with colleagues on content strategies and best practices.
-
Works with Client Marketing and Brand teams to ensure all content components meet established standards.
-
Updates older content to meet new content standards.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Preferred Experience & Qualifications
-
5+ years of content strategy and / or content management experience
-
Strong and demonstrated background in: enterprise experience design; consumer product design; mobile platform design in an agile delivery model
-
Strong and demonstrated background in:Â Figma, InVision, and Miro
-
Eager to be innovative and possess a strong ‘test and learn’ mentality
#LI-KG1
Related Skills Adaptability, Audience-focused Communication, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Copywriting, Relationship Management, Story Telling, TIAA Products/Services AcumenAnticipated Posting End Date:
2024-10-18
Base Pay Range: $85,000/yr. – $115,000/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â
_____________________________________________________________________________________________________
Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California),click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
The TIAA Social Media Manager will focus on overall responsibility of developing and driving the owned social media strategy and execution for the TIAA brands, products, and services in support of the broader business, brand and social media goals. This role reports to the Head of TIAA Paid Media and works closely with other members of the TIAA client marketing, thought leadership and creative teams in order to create, manage and execute on social media and campaign priorities. The manager will create and manage content and deliver strategic best practices for all business partners. The manager will drive collaboration across partners to deliver social media content that favorably influences perception of the TIAA brand.
Key Responsibilities and Duties
- Develop and manage TIAA’s social media strategy to deliver a balance of brand, product and thought leadership messages in support of overall marketing strategy and organization goals in creative and engaging ways
- Execute the TIAA social media strategy, including content creation, content curation, campaign building, community management, community engagement and reporting
- Owning the social content strategy, including creation and management:
- Publishing of relevant, original, high-quality content
- Create a regular publishing schedule and implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
- Partner with paid social media team to promote content through paid
- Ensure brand consistency in copy through tone, voice and terminology
- Design, conduct and deliver standard and custom social media reports including campaign results and social listening
- Coordination with employee advocacy and sales engagement program leads
- Monitor social media competitive landscape, producing quarterly insight reports and ad-hoc requests
- Stay abreast of current technology, social media, advertising and content marketing trends to keep abreast of potential opportunities for TIAA
- Define TIAA social engagement and conversation strategy – including targeting clients as well as other brand advocates (news outlets, thought leaders, etc.). Supervise all aspects of social media interaction between customers and the company and ensure a positive experience
- Establish goals and metrics for measuring and benchmarking efforts
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Required:
- 3+ years of experience working at a media agency with a primary focus on Organic Social or experience working client side/in-house within a media COE on Organic Social
Preferred:
- 5+ years of experience working at a media agency with a primary focus on Organic Social or experience working client side/in-house within a media COE on Organic Social
- 6+ years of marketing experience, with a focus in social media marketing
- Strong familiarity with the business applications of social media platforms, including Facebook, Twitter, YouTube, LinkedIn, Instagram, Reddit and TikTok
- Proficient in variety of social media search, analysis and content distribution tools (Hearsay, HootSuite, etc.)
- Ability to build relationships with clients and peers
- Strong written and oral communication skills, specifically around presentations; creative thinker
- Effective time management and project management skills
- Proven ability to develop and implement social media strategies beyond just earning likes and followers
#LI-VM1
Related Skills
Advertising, Audience Segmentation, Budgeting, Collaboration, Communication, Customer-Focused Campaign Development, Ensures Quality Audience Engagement, Lead and Demand Generation, Marketing Analytics, Marketing Channels, Marketing Creativity, Marketing Strategic Planning, Marketing Writing Effectiveness, Negotiation, Prioritizes Effectively, Search Engine Marketing, Timely Outreach, Vendor / Partner Management
Anticipated Posting End Date:
2024-10-24
Base Pay Range: $91,900/yr. – $110,200/yr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â
_____________________________________________________________________________________________________
Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California),click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
The TIAA Social Media Manager will focus on overall responsibility of developing and driving the owned social media strategy and execution for the TIAA brands, products, and services in support of the broader business, brand and social media goals. This role reports to the Head of TIAA Paid Media and works closely with other members of the TIAA client marketing, thought leadership and creative teams in order to create, manage and execute on social media and campaign priorities. The manager will create and manage content and deliver strategic best practices for all business partners. The manager will drive collaboration across partners to deliver social media content that favorably influences perception of the TIAA brand.
Key Responsibilities and Duties
- Develop and manage TIAA’s social media strategy to deliver a balance of brand, product and thought leadership messages in support of overall marketing strategy and organization goals in creative and engaging ways
- Execute the TIAA social media strategy, including content creation, content curation, campaign building, community management, community engagement and reporting
- Owning the social content strategy, including creation and management:
- Publishing of relevant, original, high-quality content
- Create a regular publishing schedule and implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
- Partner with paid social media team to promote content through paid
- Ensure brand consistency in copy through tone, voice and terminology
- Design, conduct and deliver standard and custom social media reports including campaign results and social listening
- Coordination with employee advocacy and sales engagement program leads
- Monitor social media competitive landscape, producing quarterly insight reports and ad-hoc requests
- Stay abreast of current technology, social media, advertising and content marketing trends to keep abreast of potential opportunities for TIAA
- Define TIAA social engagement and conversation strategy – including targeting clients as well as other brand advocates (news outlets, thought leaders, etc.). Supervise all aspects of social media interaction between customers and the company and ensure a positive experience
- Establish goals and metrics for measuring and benchmarking efforts
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Required:
- 3+ years of experience working at a media agency with a primary focus on Organic Social or experience working client side/in-house within a media COE on Organic Social
Preferred:
- 5+ years of experience working at a media agency with a primary focus on Organic Social or experience working client side/in-house within a media COE on Organic Social
- 6+ years of marketing experience, with a focus in social media marketing
- Strong familiarity with the business applications of social media platforms, including Facebook, Twitter, YouTube, LinkedIn, Instagram, Reddit and TikTok
- Proficient in variety of social media search, analysis and content distribution tools (Hearsay, HootSuite, etc.)
- Ability to build relationships with clients and peers
- Strong written and oral communication skills, specifically around presentations; creative thinker
- Effective time management and project management skills
- Proven ability to develop and implement social media strategies beyond just earning likes and followers
#LI-VM1
Related Skills
Advertising, Audience Segmentation, Budgeting, Collaboration, Communication, Customer-Focused Campaign Development, Ensures Quality Audience Engagement, Lead and Demand Generation, Marketing Analytics, Marketing Channels, Marketing Creativity, Marketing Strategic Planning, Marketing Writing Effectiveness, Negotiation, Prioritizes Effectively, Search Engine Marketing, Timely Outreach, Vendor / Partner Management
Anticipated Posting End Date:
2024-10-24
Base Pay Range: $91,900/yr. – $110,200/yr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â
_____________________________________________________________________________________________________
Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.Â
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Â
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California),click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.