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HomeCommercial Collections Manager

Commercial Collections Manager

$$$

Our client is a growing collection agency looking for an experienced Commercial Collection Manager with collection agency experience.

This is an excellent growth opportunity providing good work/life balance for a motivated Collection Manager. Competitive base salary plus bonus plan. Medical benefits. Good technology, stable and well capitalized company with solid client list.

Responsibilities of Collection Manager include:

  • Coach collectors regarding collections policies and procedures.
  • Assist collectors with difficult calls.
  • Ensure compliance with FDCPA, TCPA, FCRA and other government regulations and company policies.
  • Monitor performance metrics.
  • Provide leadership in quality and process improvement initiatives.
  • Assist in hiring and training.

Requirements:

  • Minimum 2-3 years recent experience managing at a collection agency. Must have b2b collections experience.
  • Hands-on with ability to mentor new hires and existing collections staff.
  • Strong on collection strategy and tactics including mid and large balance portfolios.
  • Able to manage portfolios to hit targeted liquidation rates.
  • Analytic abilities including working knowledge of Excel.

#collections #recruiting #jobs #hiring

Executive Alliance

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Expiration date:
06-28-2024

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