Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation and information service desks. Greets library patrons entering the library and provides them with excellent customer service
Requirements
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
- H.S. Diploma or GED
- Two years of library experience preferred
- Basic knowledge of library systems and databases preferred
- Excellent customer service skills
- Knowledge of Microsoft Office Suite
- Good communication skills, both written and verbal
- Multilingual speaking a plus
- Must be able to work a flexible schedule that may include a combination of days, evenings and weekendsAn individual must be able to perform each essential duty and responsibility satisfactorily
- May assist staff with the presentation of Library programs
- Assists patrons with locating materials on the reference desk, checking out/checking in materials at the circulation desk and using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
- Checks in and processes library materials
- Accepts and processes fines, fees, or other payments
- Provides information regarding programs, events, conference rooms, etc
- Shelves and shelf reads library materials
- Addresses patron conduct or safety issues and directs issues to appropriate management
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records
- Other duties as assigned
PHYSICAL REQUIREMENTS:
- Must be able to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials
- Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork
Benefits
Hours Per Week: 32
Hourly Rate: $16.00
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Library Systems & Services, LLC
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