Store Manager

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of a Store Manager for our store at South Coast Plaza to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receive functional guidance from the Regional Manager.

What You Will Achieve

• Own store Key Performance Indicators (KPIs) and lead merchandising of the store
• Own the store visit operations and appearance checklist
• Manage change orders and supply orders including signage and fixtures
• Respond to Customer feedback, resolve issues, and always strive for continuous improvement of the in-store experience
• Execute high-level in-the-moment coaching and development of your Assistant Store Manager and Management Trainees into all-star leaders
• Lead and conduct interviews for prospective new Sales Associates
• Be knowledgeable of each IP creators and partnerships artists

What You Will Need

• Demonstrate a level of leadership that comes from a minimum 2-3 years of retail sales experiences; Specialty retail experience is preferred
• Experience in implementing merchandising strategies and changing visual sets
• Ability to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks
• Outstanding communication and problem-solving skills
• Ability to process information and operate store systems accurately
• Ability to work in a fast-paced, dynamic company
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds
• Availability to work when needed, including nights, weekends and holidays
• Fluency in Chinese/Mandarin would be a plus

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART