Program Manager

Job Responsibilities:

• Collaborate closely with Product, Technology, and Design teams to ensure the successful completion of tasks, providing updates on status, schedules, scope, risk assessment, and resource requirements.
• Develop and contribute to detailed project plans, outlining scopes and objectives for various projects.
• Support communication needs within product teams, stakeholders, and delivery teams, utilizing internal tools for knowledge sharing, document retention, and governance.
• Lead daily stand-ups for Sprints and actively participate in other Sprint ceremonies across multiple projects.
• Manage relationships and communication with project stakeholders, senior management, and other contributors, identifying and addressing key barriers to project success.
• Measure project performance using appropriate systems, tools, and techniques.
• Maintain and enhance the project management tool (JIRA) and project dashboards.
• Contribute to strategic decisions in collaboration with Program, Product, Design, and Engineering teams.
• Facilitate meetings with team members from different disciplines across various time zones.
• Foster team spirit and engagement within the group.
• Stay informed about industry trends and emerging technologies.
• Take initiative by exploring new approaches, embracing calculated risks, and proactively seeking the best solutions and ideas in the marketplace.

Experience:

• 5+ years of experience in planning, tracking, and monitoring using Agile Principles across multi-disciplinary teams, including Engineering, Product, Design, QA, and IT.
• Demonstrate over 5 years of proven work experience in managing complex projects throughout their full lifecycle.
• Exhibit expertise in managing software applications; hardware experience is a plus.
• Ability to articulate technical concepts clearly to both technical and non-technical audiences.
• Bonus points for project experience in CMS, Entertainment and/or Sports Technology, or Astronomy/other sciences.
• Have external client-facing and vendor experience.
• Ability to communicate effectively with stakeholders at all levels of the organization.
• Flexible and adaptable to changes in timelines and priorities.
• Embrace an open, candid, and respectful work environment.
• Experience using JIRA (and similar tools) to create Scrum boards, backlogs, dashboards, and reports.
• Agile experience and PMI/PMP certification are advantageous.

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

Robert Half