At Hollstadt, we recognize the paramount importance of relationships in our organization. The primary objective of the Account Manager is to cultivate and strengthen key relationships with clients and consultants.
Essential Duties and Responsibilities:
- Client Relationship Management
- Build and nurture solid business relationships with 3-5 Fortune 1000 accounts.
- Gain a deep understanding of client culture to enhance collaboration and service alignment.
- Regularly engage with clients to discover their evolving needs and expectations.
- Cultivate and sustain connections with both new and established clients.
- Consultant Relationship Facilitation
- Foster strong relationships with consultants, ensuring their alignment with client expectations.
- Act as a liaison between clients and consultants, facilitating effective communication and collaboration.
- Communication and Sales
- Effectively communicate and sell our service offerings to both clients and consultants.
- Showcase and articulate our company’s value proposition in a compelling manner.
- Collaborate with internal team members to effectively meet client needs.
- Craft and deliver compelling sales presentations.
- Engage in negotiations for sales and renewals.
- Initiate post-sales support in response to client needs and feedback.
- Monitor and document sales performance metrics to track targets.
- Networking, Prospecting, and Strategy
- Create a sales strategy and establish sales objectives for assigned accounts.
– Recognize marketing prospects and generate sales leads.
– Actively engage with prospects to expand the client base, leveraging existing relationships.
– Identify and pursue opportunities for business growth through networking and relationship-building efforts.
5. Travel and Flexibility:
- Possess a valid driver’s license.
- Ability to travel within the Twin Cities.
- Willingness to entertain some evenings for relationship-building activities.
Qualifications Required:
1. Education and Experience:
- Bachelor’s degree in Business or a related field.
- Three to five years of related experience in a corporate environment.
- Two to three years of sales or customer-facing experience.
2. Personal and Professional Skills:
- Innovative problem solver with a keen business acumen.
- Enthusiastic team player with self-motivation and a proactive mindset.
- Strong organizational skills with an emphasis on detail orientation and process focus.
- High emotional intelligence (EQ) to navigate complex relationships.
- Excellent communication and customer service skills, given the substantial client interaction.
- Proficiency in Microsoft Word and email; experience with Salesforce CRM is a bonus.
In this role, you will play a pivotal part in ensuring the success of our organization by fostering and maintaining meaningful relationships with both clients and consultants. If you thrive in a dynamic environment, are passionate about relationship management, and have a proven track record in sales and client engagement, we invite you to apply for this exciting opportunity at Hollstadt.
Hollstadt Consulting
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