As a Geek Squad Home Theater Technician (Agent), you’ll travel to clients’ homes to assist with the delivery, installation, repair and haul away of home theater technology. You’ll help provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions and providing prompt follow-up when needed. You’ll also provide support to ongoing projects, manage inventory and responsible for maintaining a company vehicle in partnership with other Agents.
What you’ll do
Complete in-home services, including delivery, installation and networking, with a primary focus on home theater technology
Maintain phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations
Manage inventory and company vehicle.
Provide feedback and training to store teams and assist with in-store repairs
Basic qualifications
Experience actively using and learning about home theater product
6 months of experience delivering, installing and/or repairing consumer electronic products
1 year of experience in a customer service or in-home experience environment
1 year of experience in an electronics industry
Ability to work a flexible schedule, including holidays, nights and weekends
Maintain a clean driving record and hold state and local licensing as required
Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help
Must be at least 21 years old
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy
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