We’re delighted to be partnering with a leading FinTech firm known for their market data analytics and predictive intelligence solutions who are seeking an experienced Client Services Manager to join their team. The ideal candidate will have:
- 5+ years of Customer Success/Relationship Management experience across financial services, with a particular focus on data and analytics
- Strong understanding of the investment community
- Customer escalation management experience
The successful will be responsible for sitting between our client and their customers, working directly with clients daily alongside technical teams to ensure all issues are being handled efficiently and effectively communicating updates back to clients.
This is a fantastic opportunity to join a growing FinTech firm who were able to increase their headcount significantly last year whilst managing key relationships across the world’s leading buy side firms.
Harrington Starr
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