Summary: The Production Planning Liaison will be responsible for planning and meeting 60 day out customer demand, reducing and maintaining past due orders, and will be the escalation path for all customer requests (expedites, de-expedites, cancellations, etc.)
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Ensure 60 day and out customer demand can be achieved through work order and customer sales order alignment
· Work with production control to ensure production aligns with the daily, weekly and monthly Sales & Operations, Inventory Plan and meets expected customer service levels. This will include all value streams.
· Work with account management and customer service teams on customer urgent orders, expedites, and other requests (will require interfacing with customers).
· Reduce and maintain reduction of past due order
· Interface with key business personnel across all primary functions (engineering, purchasing, and production, and quality, finance, sales and shipping & receiving) to ensure that customer schedules are realistic, attainable, visible and measurable.
· Provide delivery promise dates and lead time to Sales/ Customers for incoming orders and match actual requirements with the master schedule as they materialize.
· Continue to improve product flow to drive continuous improvement in customer satisfaction overall planning process and financial performance.
· Create internal business queries / reports to assist management of projects and business objectives.
· Track and improve productivity throughout the shop.
· Track and improve the “Schedule Attainment” process.
· Track and improve the OTD through root cause analysis.
· Other duties as assigned.
Education/Training/Experience:
- BA/BS Degree in applicable field
- At least 3 years of experience in a manufacturing organization, preferably in an assembly, welding, and/or machining environment.
- Demonstrated ability to establish and maintain effective working relationships with all levels of employees, across all functions of the organization including customers and suppliers.
- Ability to communicate effectively, both orally and in writing.
- Lean Green Belt or higher certification and track record of implementation preferred.
- Demonstrated track record of relentless pursuit of continuous improvement.
· Must have a working knowledge of Microsoft Excel, Word, Access and Outlook software.
· Advanced knowledge of Oracle operating systems is required.
Supervisory Responsibilities: As Needed
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
NOTE: The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
Texas Hydraulics, Inc.
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