Director/Senior Director, Strategy and Business Operations

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

Based in San Mateo, California, this role will be reporting to the Chief Operating Officer.

Key Responsibilities:

• Drive predictable business growth by delivering visibility and improving efficiency across the revenue process
• Responsible for developing business strategies and operational plans to achieve company objectives
• Be adept at approaching opportunities and challenges from multiple angles by coming up with creative business plans to be successfully realized in a fast-paced environment
• Provide company-wide departments with a strategic view of SVOD, AVOD, and TVOD businesses and shared revenue targets to drive achievement of business objectives.
• Connect market data and revenue activity data to propel data-driven collaboration, execution rigor, and operational agility across organizations
• Share both process goals and revenue goals, conduct and lead periodical business reviews with company leadership to ensure a well-defined performance-to-plan analysis, and continue to adjust processes to meet and exceed the goals of revenue opportunities
• Identify and establish partnership opportunities that generate business revenue and growth. Develop and manage partner relationships to ensure targets are met and exceeded
• Work closely with leadership and support to build revenue strategy. Keep leadership apprised of the revenue operations progress

Requirements:

• Bachelor’s Degree, Master’s Degree or equivalent practical experience
• Over 9 years of previous experience in consumer internet companies in a business operations, corporate strategy, go-to-market monetization strategy, or a similar role, with 4+ years in a leadership and management role
• A desire to do both strategic planning and daily execution/optimization
• Expertise in evaluating opportunities in a competitive environment with actionable, insightful market assessment. Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
• Demonstrated history of identifying opportunities with strategic partners, building and managing relationships with them. Experience in selling one’s ideas, negotiating, closing, and growing commercial partnerships
• Ability to plan a project and effectively manage multiple concurrent projects, balancing short term revenue objectives with long term vision
• Proven leader with the ability to bring many parties and perspectives together, to forge a vision, and to drive towards common goals
• Strong problem-solving skills, comfortable with navigating ambiguity with limited information and making tradeoff decisions
• Team management experience with strength in developing team members to achieve individual and company objectives

At the time of posting, Rakuten expects the base salary for this role will be between $180k-230k. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged.

Rakuten Viki