Our client is a dynamic and innovative agency dedicated to creating exceptional creative content that captivates audiences worldwide. The Executive Producer will play a pivotal role in client and project deliveries. This position is based in Virginia, and would require relocation or some travel to the headquarters in a hybrid capacity.
Responsibilities:
- Proactively identifies client needs and generates tailored solutions.
- Engages directly with clients through sales presentations, retainer/program development, forecasting, and, at times, on-set interactions.
- Manages customer support processes to enhance overall customer satisfaction.
- Nurtures and expands relationships with existing customers by consistently proposing solutions aligned with their objectives.
- Addresses customer issues, resolves problems, and manages complaints to uphold trust.
- Takes charge of the producing team to drive results and performance.
- Defines roles, responsibilities, and deliverables for the entire producing team.
- Provides day-to-day direction and leadership to the producing team.
- Supervises producers in developing project budgets based on predefined margin objectives.
- Approves all project proposals to ensure profitability and adherence to timelines.
- Monitors and audits client project costs and margins.
- Ensures the timely delivery of correct products and services to customers by the Creative Producer.
Requirements:
- Proficient in the use of Microsoft Excel, Word, Google Drive, Google Calendar, Proposal Software, and Project Management Software.
- Experience in leadership and maintaining a positive attitude
- 2+ years of experience in sales and/or project management.
- Exhibits excellent verbal and written communication skills.
- Has a proven track record of daily client communication, ranging from local to global.
- Possesses exceptional troubleshooting and problem-solving skills while maintaining a positive outlook.
- Thrives in a fast-paced work environment.
- Ability to work both independently and as part of a team
80Twenty
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