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Client-Facing Project Manager

Company Description

Active Insights (Ai) has developed a behavioral system using artificial intelligence and machine learning to protect people. The technology uses existing cameras in hotels, casinos, stadiums, schools, and other venues. It watches every corner of the venue, recognizes critical events, and accordingly informs surveillance and security staff. The technology further includes future modules to intervene with sex trafficking, intoxication, underage participation, and addiction, to name a few.

Role Description

This is a full-time role for a client-facing Project Manager. Applicants MUST have experience in a consulting role or with a client-facing firm. You will play a pivotal role in ensuring the successful installation and deployment of the system for our clients. You will be responsible for managing multiple end-to-end installation projects simultaneously, from initial planning to final delivery and post-implementation support. The job will be primarily located in San Diego and Las Vegas. Some travel will be required to visit client sites.

Key Responsibilities:

  • Project Planning: Collaborate with clients and engineering/development teams to understand installation requirements and define project scope, objectives, and timelines.
  • Resource Management: Allocate resources, both human and technical, to meet project requirements. Ensure that the project is adequately staffed and equipped.
  • Risk Assessment: Identify potential risks and challenges associated with the installation process and develop contingency plans to mitigate them.
  • Communication: Maintain open and clear communication with clients, project team members, and stakeholders, keeping them informed of project progress, issues, and changes.
  • Budget Management: Monitor project budgets, expenses, and resource utilization to ensure that the project remains within financial constraints.
  • Documentation: Create and maintain project documentation, including project plans, schedules, status reports, and post-implementation reports.
  • Issue Resolution: Proactively identify and address issues and roadblocks that may impede the installation process and provide solutions.
  • Training and Support: Provide necessary training and support to clients and end-users.
  • Post-Implementation Evaluation: Conduct post-implementation assessments to measure the success of the installation, gather client feedback, and make recommendations for improvements.

Qualifications

  • Bachelor’s degree
  • Five years’ experience in Project Management, ideally in consulting or similar working with external vendors and clients.
  • Excellent communication and organizational skills
  • Ability to manage multiple projects simultaneously.
  • Experience with AI-enabled technology is a plus.
  • Experience in the hospitality or entertainment industries is a plus.

Active Insights Inc.

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12-23-2023

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