Community Engagement Manager

Job Description:

Client seeks the services of a stakeholder and community engagement specialist to inform and engage the community to ensure timely delivery of the datacenter project milestones (e.g., design, permitting, construction, operations). The specialist will: deliver plans, events, monitoring/reporting, and other deliverables for engagement; collaborate with internal teams to plan and manage engagement; and represent the client in the community and directly engage with stakeholders.

Responsibilities • Responsible for stakeholder mapping and risk assessment, which will result in a report. • Responsible for developing the community engagement plan for delivering datacenter project(s), including risks, mitigations, and messaging. • Drive execution of the community engagement plan, including: o Tactical planning for engagements o Political and civic stakeholder engagement o Residential engagement, including door-to-door outreach and individual meetings o Media monitoring o Organizing, planning, supporting, delivering, and providing post-event reports for meetings and events in the community o Developing informational materials for notifications, events, presentations, blog posts, etc o Representing, as requested, client in meetings o Closely track and report engagement progress to the project team o Answer or coordinate answers to community inquiries o Coordinate with permitting, development, construction, communications, energy, government affairs, and other client teams o Participation in internal meetings and collaborating with other teams o Providing strategic counsel on engagement and messaging o Periodically updating stakeholder mapping and community engagement plan • Participation in internal meetings • Collaboration with Community Affairs Manager on other community engagement duties as assigned. Qualifications • Fluent in the English and Spanish • At least five (5) years of demonstrated experience designing and leading public engagement programs designed engage and improve communications with community members. • Experience directing or drive community engagement related to land development, permitting, and construction of large-scale facilities. • Experience developing and implementing community engagement plans for delivering infrastructure projects. • Experience in coordination with cross organizational teams, Communications, Marketing, Government Affairs, Construction, and Permitting organization. • Complex program leadership experience, with demonstrated ability to organize, lead, motivate and build credibility with representative of the public and private sectors, community-based organizations, nonprofit organizations, and civic leaders as well as project impacted and beneficiaries. • Excellent communication skills. Ability to distil complex information into simple messages and concise communication materials, tailored for the audience. Ability to drive recommendations and land priorities across team leads, senior executives and across organizational boundaries. Ability to build comprehensive and compelling presentation and communication materials. • Proven ability to seek out, understand and incorporate feedback from the community. • Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions.

· Years of Experience Required – 5 years of experience

· Degrees or certifications required – has experience in business communication

1. Experience in business communication 5+

2. Active listening – listen to a need then action on the need 5+

3. Event planning 5+

Collaboration 5+

AllSTEM Connections