Marketing & Communications Content Editor/Producer 6 Months Contract
The Bank General Servicing Communications Lead is specifically responsible for:
• Set vision, strategy, and roadmap to deliver the best in class customer communications across all customer communication touch-points and channels
• Lead the creative development and strategy implementation for over 100+ Bank communications covering key customer experiences like account closures, Adverse Action, late fees, etc. for recession readiness as part of the Kitchen Cabinet Communications Taskforce.
• Partner with SCS Team to develop Bank text strategy with key updates driving to increase digital engagement.
• Customizing partnership communications to create a personalized customer experience for new programs such as Midas, Workplace Banking, etc.
• Partnering with other Servicing Communications Leads, Business Owners, Delivery teams, and Legal/Compliance to create or overhaul servicing communications based on customer and business needs, market trends, and customer insights
• Work with other Servicing Communications colleagues to help develop a Communications Strategy that will achieve the following:
o Digital First Customer Interactions: Leverage digital channels to enhance and simplify the experience and drive Digital Self Service
o Differentiate How We Communicate: Make it easy, interesting, and appealing for our customers to get the info they need
o Deepen Customer Loyalty: Create preference by demonstrating value and increasing delight via differentiated servicing strategies
o Drive Key Business Metrics: Increasing Digital Engagement, driving Digital Self Service, improving NPS, enabling Call Deflection
• Adhere to strategic guidelines set by Overhaul and brand work and ensure it’s threaded across touch points (online assets, letters, emails, etc.) while executing flawlessly in adherence to a disciplined control and program management processes
• Contribute to end-to-end creative development to ensure all items are accounted for and a flawless customer experience is achieved through the delivery of servicing communications.
• Partner with external Creative Agencies, internal Creative Agency (CCOE), Servicing Delivery teams, and product teams to ensure the creative strategy is executed cohesively across relevant channels.
• Provide guidance and partnership with internal teams on messaging and tone that should be implemented across servicing communications.
• Review creative, content and copy with an eye for customer experience and copywriting- – ensure the right message hierarchy, tone, language, and user experience in order to make it easy, interesting, and appealing for our customers to get the information they need.
• Ensure Control/Compliance policies and procedures are closely followed throughout all creative development processes.
Job Qualifications.
• 5+ years in Business, Customer Experience, Communications, or Marketing Strategy
• Strong Project Management skills
• Proficient PowerPoint, writing, and presentation skills
• Prefer alumni, or financial industry background.
• Preferred Bachelors or work equivalent experience.
• Strategic orientation with proven ability to understand larger landscape, but delve into details in order to ensure that we are connecting the dots between different projects
• Innovative thinker with the ability to challenge the status quo and come up with creative solutions to solve problems and overcome hurdles.
• The ability to identify, source, and analyze data and information from available sources primary and secondary), identify trends, join the dots and draw conclusions to inform key business decisions.
• Strong customer centric focus and past achievement in applying a customer mindset to shape solutions and approach to realize marketplace potential and meet financial goals.
• Passion and knowledge of digital customer experience best practices across desktop, mobile, and tablet. Knowledge of mobile first principles.
• Adaptable, Bold, Collaborative, Courageous and Determined and operates with a lot of Empathy both in internal interactions and for the customer
• Strong team player, with excellent interpersonal skills and ability to influence, collaborate and communicate across all levels and across lines of business, internal resources and external vendors
• Self-Aware and comfortable operating in a highly matrix, complex arena
DISYS
Related jobs:
“Dear William” Movie – AA Meeting Attendees
Job Description
The movie “Dear William,” filming in Greenwood, Mississippi, is seeking male and female background talent to portray attendees at an Alcoholics Anonymous meeting. This is a small, director-selected scene involving sensitive discussions of alcohol and drug addiction and recovery. Talent should be comfortable with the subject matter and available for a full day of filming.
Job Responsibilities
- Portray an attendee at an Alcoholics Anonymous meeting.
- Participate naturally in a small, director-selected background scene.
- React appropriately to discussions involving addiction and recovery.
- Follow direction from the director and production team.
- Maintain professionalism and sensitivity to the scene’s subject matter.
Requirements
- Men and women.
- Ages 18 and older.
- Comfortable with sensitive content involving alcohol and drug addiction and recovery.
- Able to portray an AA meeting attendee naturally.
- Must have full-day availability.
- Must be able to work in Greenwood, Mississippi.
Compensation
- $10 per hour.
“Raising Cole” Feature Film – Young Cole
Job Description
The SAG-AFTRA feature film “Raising Cole,” filming in Austin, Texas, is seeking a young boy to portray the 3-year-old version of Cole, the film’s lead character. The ideal child is fearless, playful, adventurous, and enjoys being outdoors. This feature film casting opportunity is open to SAG-AFTRA and non-union performers who can work as Texas local hires.
Job Responsibilities
- Portray the younger version of the lead character, Cole, in a feature film.
- Participate naturally in age-appropriate scenes and activities.
- Follow simple direction from the production team with parent or guardian support.
- Be comfortable interacting with other performers during filming.
- Be comfortable being safely lifted and held by other performers as required for scenes.
Requirements
- Boy, ages 3–4.
- White/Caucasian.
- Blonde or light brunette hair.
- Playful, fearless, and adventurous personality.
- Comfortable spending time outdoors.
- Comfortable being lifted and held by others during scenes.
- Must be based in Texas and able to work as an Austin local hire.
- SAG-AFTRA and non-union performers are welcome.
Compensation
- SAG-AFTRA feature film rate.
Network Television Series – Ed’s Girlfriend
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a female performer to portray Ed’s girlfriend. This paid role will involve portrait-style scenes and is ideal for talent who can provide a natural and believable on-camera presence.
Job Responsibilities
- Portray Ed’s girlfriend in portrait-style television scenes.
- Maintain a natural and believable on-camera presence.
- Follow posing and creative direction from the production team.
- Participate professionally in assigned scenes.
- Work cooperatively with cast and crew.
Requirements
- Female.
- Ages 30–40s.
- Comfortable appearing in portrait-style scenes.
- Able to work in Knoxville, Tennessee.
- Professional and comfortable on camera.
Compensation
- $75 per day.
Network Television Series – Carjack Victim’s Boyfriend
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a male performer to portray the boyfriend of a carjacking victim. The role involves a staged carjacking scenario and handling a prop weapon under production supervision.
Job Responsibilities
- Portray the boyfriend of a carjacking victim.
- Perform dramatic actions and reactions during a staged carjacking scene.
- Handle a prop weapon as directed by the production team.
- Follow all production safety procedures and scene blocking.
- Maintain professionalism throughout filming.
Requirements
- Male.
- In his 20s.
- Open to all ethnicities.
- Comfortable portraying a carjacking scenario.
- Comfortable handling a production prop weapon under supervision.
- Able to work in Knoxville, Tennessee.
Compensation
- $150 per day.
Network Television Series – Carjack Victim
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a female performer to portray a carjacking victim. This paid dramatic role is open to all ethnicities and requires talent who can comfortably and convincingly perform a carjacking scenario for television.
Job Responsibilities
- Portray a carjacking victim in a dramatic television scene.
- Perform believable reactions during the staged carjacking sequence.
- Follow scene blocking and safety direction from the production team.
- Maintain character throughout assigned takes.
- Work professionally with cast and crew.
Requirements
- Female.
- In her 20s.
- Open to all ethnicities.
- Comfortable portraying a carjacking victim.
- Able to work in Knoxville, Tennessee.
- Comfortable performing dramatic material on camera.
Compensation
- $150 per day.
Network Television Series – Alyssa’s Grandmother
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a Hispanic female performer to portray Alyssa’s grandmother. The role involves dramatic murder-related subject matter and requires talent who can bring natural, believable emotion to the production.
Job Responsibilities
- Portray Alyssa’s grandmother in a network television series.
- Perform dramatic and emotionally appropriate scenes.
- Follow direction from the production team throughout filming.
- React naturally to sensitive story material on camera.
- Maintain professionalism throughout production.
Requirements
- Hispanic female.
- Ages 50–60s.
- Comfortable with murder-related content.
- Able to work in Knoxville, Tennessee.
- Comfortable appearing in dramatic television scenes.
Compensation
- $125 per day.
Network Television Series – Alyssa’s Sister
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a Hispanic female performer to portray Alyssa’s sister. This dramatic role involves murder-related subject matter and is open to adult talent who can deliver believable emotional reactions on camera.
Job Responsibilities
- Portray Alyssa’s sister in dramatic television scenes.
- Perform natural and believable emotional reactions.
- Follow creative direction from the production team.
- Participate professionally in assigned scenes.
- Work comfortably with sensitive crime-related material.
Requirements
- Hispanic female.
- Late teens to early 20s.
- Comfortable with murder-related content.
- Able to work in Knoxville, Tennessee.
- Comfortable performing dramatic material on camera.
Compensation
- $125 per day.
Network Television Series – EMT
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a male performer to portray an EMT. This paid acting opportunity is looking for physically fit talent who can authentically portray a first responder in dramatic television scenes.
Job Responsibilities
- Portray an EMT in a network television series.
- Perform believable first responder actions on camera.
- Follow direction and scene blocking from the production team.
- Maintain an authentic and professional presence during filming.
- Collaborate effectively with cast and crew.
Requirements
- Male.
- Ages 25–45.
- Physically fit.
- Comfortable portraying an EMT or first responder.
- Able to work in Knoxville, Tennessee.
- Comfortable working in dramatic television scenes.
Compensation
- $125 per day.
Network Television Series – Officer
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a male performer to portray a law enforcement officer. The production is looking for physically fit, clean-cut talent who can convincingly portray a first responder in dramatic television scenes.
Job Responsibilities
- Portray a law enforcement officer in a network television series.
- Perform realistic first responder actions as directed.
- Follow blocking and on-set instructions from the production team.
- Maintain an authentic law enforcement presence on camera.
- Work professionally with cast and crew.
Requirements
- Male.
- Ages 30–40s.
- Physically fit.
- Clean-cut appearance.
- Comfortable portraying law enforcement or a first responder.
- Able to work in Knoxville, Tennessee.
Compensation
- $150 per day.
Network Television Series – Rosa
Job Description
A network television series filming in Knoxville, Tennessee, is seeking a Hispanic female performer to portray Rosa, the mother of a victim. This paid role involves dramatic true crime-style material, and talent should be comfortable working with scenes involving murder-related content.
Job Responsibilities
- Portray the mother of a victim in a network television series.
- Perform dramatic scenes involving sensitive crime-related subject matter.
- Convey believable emotions and reactions on camera.
- Follow direction from the production team throughout filming.
- Maintain professionalism during production.
Requirements
- Hispanic female.
- Ages 50–60s.
- Comfortable with murder-related content.
- Able to work in Knoxville, Tennessee.
- Comfortable performing dramatic material on camera.
Compensation
- $150 per day.
- Hotel provided.
Job Description
A production filming in Fayetteville and surrounding areas is seeking a male stand-in for multiple days of filming. Casting is specifically looking for a Caucasian male who is approximately 6’7″ and can consistently work as a stand-in throughout the production schedule. Previous stand-in or on-set experience should be listed when applying. Selected talent will help the production team with lighting, camera setups, blocking, and other preparations by standing in for an actor between takes and during technical rehearsals.
Job Responsibilities
- Work as a stand-in for an actor during production.
- Assist with camera, lighting, blocking, and technical setups.
- Accurately follow positioning and movement instructions from the crew.
- Maintain consistency throughout filming and remain professional on set.
Requirements
- Caucasian male talent.
- Approximately 6’7″ tall.
- Must be available to work in Fayetteville and surrounding areas.
- Prior stand-in or relevant production experience should be included in the submission.
Compensation
- $210 for 12 hours.
Job Description
MMG is holding an in-person open call in New York City for talent seeking professional agency representation. The open call gives prospective models and talent an opportunity to meet the MMG team and be considered for representation. Interested applicants must apply in advance by email, as attendance is by appointment only.
Job Responsibilities
- Attend an in-person meeting with the agency team.
- Present yourself professionally for consideration for agency representation.
- Provide current digitals or a modeling portfolio/book.
- Follow instructions provided by the agency regarding the open call.
Requirements
- Seeking talent interested in agency representation.
- Must be available to attend the open call in New York City.
- Attendance is by appointment only.
Compensation
- This is an open call for agency representation, not a paid modeling job.
