Outside customer consultant position spending approximately 60% of time out in the field participating in the sales process and 40% working remotely. Initially this position will spend more time in the office for training/onboarding purposes.
Manufactured Packaging Products Orora (MPP Orora), a division on Orora Packaging Solutions, offers a wide variety of high-quality custom and stock corrugated products to customers in the United States and Mexico. With multiple locations throughout the U.S., MPP takes product from conceptualization through design and printing. In addition to superior customer service, MPP’s comprehensive range of capabilities includes state-of-the-art equipment, talented designers, bulk box capabilities, digital printing and much more.
Position Summary
As a Digital Sales Print Specialist/Packaging Graphics Solutions Consultant, your main responsibilities will include assisting sales reps with sales using our digital print capabilities, assisting with the development and implementation of strategic selling plans, maintaining a comprehensive report that will show the health of the sales pipeline, and monitoring and reporting on sales KPIs. You will also work with marketing to ensure that digital print marketing plans, materials, and goals are created and executed on time, and assist with marketing events and the promotion of digital print as needed. The ideal candidate should possess strong organizational, communication, and project management skills, as well as a good working knowledge of marketing concepts and packaging graphics.
Primary Duties and Responsibilities include but not limited to:
- Works with sales reps to manage existing digital print accounts and build strong relationships with key clients
- Collaborates with internal teams, sales, and marketing to facilitate the creation of customized print solutions for customers.
- Conduct product demonstrations and presentations to prospective customers, showcasing the features and benefits of the product.
- Provides excellent customer service and support throughout the sales process.
- Works closely with Marketing to ensure ongoing plans, actions, and goals are created to drive sales of digital print
- Facilitates the development of presentations to customers and internal leaders on digital print solutions
- Regularly checks in with sales reps across all businesses to understand progress, opportunities, results, and best practices and recommends actions the sales reps should take based on this learning
- Builds and maintains accurate and timely sales records and reports
- Monitors and reports on performance (MSF/Day, Sales, CM, etc.) and can explain the main drivers if fluctuation is present
- Reports out on new incremental business vs additional business with existing customers
- Understands, tracks, and reports on existing machine’s capacity and utilization
- Works with digital print manufacturers to gain industry knowledge and leverages their capabilities in developing training and marketing resources if needed
- Stay up to date with industry trends, competitor products, and new technologies to effectively position the company’s offerings in the market
- Attend industry events and trade shows seeking networking opportunities and keeping a pulse on the industry
Qualifications
Education and Experience required:
o Three plus (3+) years of related experience, training, or equivalent combination of education and experience in related field
o Corrugated graphics, folding cartons and/or printing sales or a combination thereof
Education and Experience preferred:
o Bachelor’s degree in business, marketing, or related field
Knowledge, Skills & Abilities:
o Background in graphics, digital print, or the print industry
o Proficiency in using CRM software and other sales tools
o Strong communication and interpersonal skills
o Able to build and maintain internal/external relationships
o Ability to work independently or as part of a team
o Demonstrates self-awareness
o Effective time management skills
o Project management experience
o Strong analytical and problem-solving skills
o Able to create/optimize work processes
o Ability to work well under pressure
o Proven track record of meeting or exceeding targets
o Willingness to travel as needed
The anticipated base annual salary range for this is between $90,000 and $114,000 per year to start, plus bonus targeted at 15% of annual salary. Please note that the salary range provided is an estimate. The actual base salary offered to a candidate will vary based on several factors, including, but not limited to, years of relevant experience and geographical location.
Orora Packaging Solutions
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