Senior Customer Success Manager – Publishers – AdTech – NYC Hybrid
The Role:
- This role came about through expansion.
- It’s an individual contributor role in which you’ll be the face of the company to publishers.
- You’ll be responsible for managing the relationships with customers.
- Support with onboarding and software integration processes for large media publishers by coordinating internal and external resources.
- Support the team in monitoring and analysing performance metrics in order to grow revenues and identify upsell and expansion opportunities.
- Communicate business intelligence from partners to the product management team in regards to new product development features.
- Be a product expert!
- This is a hybrid role, and you are required in the office two days per week. Most people go in on Tuesdays and Thursdays.
The Company:
- Global company with offices across North America and EMEA
- They made several acquisitions in the last 18 months – each brought different capabilities related to AdTech/ Media
- Unicorn company – valuation close to $2 Billion
- Total funding is nearly $400M to date across several big rounds
- Backed by well-known and reputable investors
- Big, open and bright office in Soho with lots of plants. They do Thursday afternoon Happy Hours and have stocked beer and wine fridges as well as other social events for all employees.
- Catered lunches on office days.
The Ideal Candidate:
- 3-6 years’ experience in customer service/ customer success roles
- Experience in the Media or AdTech space or agency sales in a Media company
- Experience working with Publishers
What You’ll Get:
- $115,000 – $125,000 base, $40,000 uncapped commission on top
- Share Options, medical, dental, vision, 401k match, Life and Accident Insurance, unlimited PTO
Job code: 47464
Finlay James
Related jobs:
Film Crew and Interns – Production Studio Hiring
Job Description
A growing film production studio is looking for passionate and talented individuals to join its creative team. This opportunity is open to both experienced professionals and aspiring interns eager to gain hands-on experience in film and media production. The studio is dedicated to producing high-quality content and seeks team members who are motivated, dependable, and collaborative.
Job Responsibilities
-
Collaborate with production teams on various film and media projects
-
Support departments including wardrobe, makeup, editing, and sound design
-
Assist in production logistics, coordination, and on-set preparation
-
Maintain a professional and positive attitude in a fast-paced creative environment
Requirements
-
Open to professionals and interns across all departments
-
Must be creative, reliable, and passionate about film production
-
Strong communication and teamwork skills required
-
Based in or able to work in Milwaukee, Wisconsin
-
Previous experience is a plus but not required for interns
Compensation
-
Paid and internship opportunities available
-
Hands-on experience working with a professional production team
-
Opportunity for growth within the studio’s expanding network
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities