Senior Customer Success Manager – Publishers – AdTech – NYC Hybrid
The Role:
- This role came about through expansion.
- It’s an individual contributor role in which you’ll be the face of the company to publishers.
- You’ll be responsible for managing the relationships with customers.
- Support with onboarding and software integration processes for large media publishers by coordinating internal and external resources.
- Support the team in monitoring and analysing performance metrics in order to grow revenues and identify upsell and expansion opportunities.
- Communicate business intelligence from partners to the product management team in regards to new product development features.
- Be a product expert!
- This is a hybrid role, and you are required in the office two days per week. Most people go in on Tuesdays and Thursdays.
The Company:
- Global company with offices across North America and EMEA
- They made several acquisitions in the last 18 months – each brought different capabilities related to AdTech/ Media
- Unicorn company – valuation close to $2 Billion
- Total funding is nearly $400M to date across several big rounds
- Backed by well-known and reputable investors
- Big, open and bright office in Soho with lots of plants. They do Thursday afternoon Happy Hours and have stocked beer and wine fridges as well as other social events for all employees.
- Catered lunches on office days.
The Ideal Candidate:
- 3-6 years’ experience in customer service/ customer success roles
- Experience in the Media or AdTech space or agency sales in a Media company
- Experience working with Publishers
What You’ll Get:
- $115,000 – $125,000 base, $40,000 uncapped commission on top
- Share Options, medical, dental, vision, 401k match, Life and Accident Insurance, unlimited PTO
Job code: 47464
Finlay James
Related jobs:
Job Description
A live broadcast production is seeking skilled professionals to bring high-quality video coverage to weekly services. This role involves overseeing or operating broadcast equipment, ensuring seamless technical execution, and delivering a polished viewing experience for the audience. Candidates should be experienced in live production, able to work under pressure, and committed to delivering professional results.
Job Responsibilities
-
Direct live broadcast services, including calling the show, operating switchers, and managing camera operations
-
Coordinate graphics, audio, and technical elements for a professional on-air presentation
-
Operate PTZ and remote cameras in both ENG and studio formats during live services
-
Frame and compose shots, perform smooth camera movements, and multitask during live direction
-
Prepare, position, and assess technical readiness of gear such as cameras, tripods, and transmitters
Requirements
-
Minimum 3 years of experience in live video production or camera operation
-
Proficiency with broadcast equipment such as Blackmagic ATEM switchers, cameras, and presentation systems
-
Strong leadership, communication, and multitasking skills under time-sensitive conditions
-
Physical stamina for extended standing and equipment operation, with excellent vision and hearing
-
Ability to troubleshoot and maintain high technical and creative standards
Compensation
-
Competitive pay based on experience
-
Up to $350 per service for Production Directors
-
Up to $300 per service for Camera Operators
Job Description
A creative production team is currently seeking skilled crew members for an interior design series filming a short run in early September. This is a paid opportunity supporting a small, agile team on location. Crew members will play an integral part in ensuring smooth operations for a fast-paced set environment.
Job Responsibilities
-
Operate FX9 camera for filming select scenes
-
Assist camera operators and manage equipment setup (Camera Assistant / DMT)
-
Provide hair and makeup services for the host (HMUA)
-
Support general production needs, pickups, and set preparation (Production Assistants)
Requirements
-
Must be available for 3–4 days between September 11th and 22nd
-
Production Assistants must have a valid driver’s license for crew pickups
-
Local or New York-based crew preferred for logistical convenience
-
Portfolio or CV required for consideration
Compensation
-
All roles are paid (rate details upon application)
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities