Manager, Retail Strategy & Analytics – Remote within 100 Miles of an Office Location
CarMax, the way your career should be!
Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.
8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Manager, Retail Strategy & Analytics:
About The Team
The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.
Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader
About The Role
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:
- Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
- Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
- Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
- Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
- Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
What You Will Do – Essential Responsibilities
- Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
- Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
- Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
- Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
- Design & analyze tests to evaluate the effectiveness of changes to our products and operations
Qualifications and Requirements
Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
- Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
- Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
- Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
- Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
- Four or more years of experience in an analytical or strategic role
- Four-year undergraduate degree with strong academic performance
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax
Related jobs:
Casting Wrangler for Film Production
Job Description
A Los Angeles production is seeking a casting wrangler to assist with talent coordination. This role is ideal for individuals with strong communication skills and experience managing talent on set.
Job Responsibilities
- Coordinate and manage talent on set
- Assist with casting logistics
- Communicate with production and talent
- Ensure smooth talent flow during filming
Requirements
- Strong organizational and communication skills
- Experience working with talent preferred
- Ability to multitask in a fast-paced environment
- Based in Los Angeles
Compensation
- $200–$300 per day (approx. 4 hours)
- Valuable on-set coordination experience
Runner for Film Production Crew
Job Description
A Los Angeles production is seeking runners to assist with various on-set needs. This role is ideal for individuals looking to gain hands-on experience in the entertainment industry.
Job Responsibilities
- Run errands across set
- Assist different departments
- Support setup and breakdown
- Maintain efficiency on set
Requirements
- Reliable and punctual
- Strong communication skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Great entry-level opportunity
Production Assistant for Film Crew
Job Description
A Los Angeles production is hiring production assistants to support daily operations on set. This is a great entry-level opportunity for those looking to start a career in film.
Job Responsibilities
- Assist with general production tasks
- Support crew across departments
- Maintain organization on set
- Run errands as needed
Requirements
- Strong work ethic and reliability
- Ability to follow instructions
- Interest in film production
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Entry-level production opportunity
Props Specialist for Film Production
Job Description
A Los Angeles production is hiring a props specialist to support the art department. This role involves sourcing and managing props for various scenes.
Job Responsibilities
- Source and organize props
- Maintain prop inventory
- Collaborate with art department
- Ensure props match creative vision
Requirements
- Experience with props or set work
- Strong organization skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $500–$800 per day
- On-set production experience
Set Designer for Film Production
Job Description
A production team in Los Angeles is seeking a creative set designer to build and style environments for an upcoming shoot. This role is ideal for those with strong visual design skills.
Job Responsibilities
- Design and execute set concepts
- Collaborate with art and creative teams
- Prepare and adjust sets as needed
- Ensure visual consistency
Requirements
- Experience in set design or art direction
- Creative and detail-oriented
- Ability to meet deadlines
- Must be local to Los Angeles
Compensation
- $500–$1,500 per day
- Opportunity to showcase creative work
Gaffer for Film Production
Job Description
A Los Angeles production is looking for a gaffer to support lighting needs on set. This role is ideal for professionals experienced in film lighting setups.
Job Responsibilities
- Set up and manage lighting equipment
- Work with the director of photography
- Maintain lighting consistency
- Follow safety protocols
Requirements
- Experience as a gaffer
- Strong knowledge of lighting systems
- Reliable and team-oriented
- Must be local to Los Angeles
Compensation
- $500–$1,000 per day
- Professional production experience
Assistant Wardrobe Stylist and Props Assistant
Job Description
A Los Angeles production is hiring an assistant wardrobe stylist and props assistant to support the creative team. This role is perfect for individuals with a passion for styling and set preparation.
Job Responsibilities
- Assist with wardrobe styling and prop organization
- Support wardrobe and art departments on set
- Maintain organization of costumes and props
- Follow direction from department leads
Requirements
- Experience in wardrobe or props preferred
- Strong attention to detail
- Ability to work efficiently on set
- Must be local to Los Angeles
Compensation
- $300 per day (3 hours)
- Hands-on production experience
Music Artist with Equipment for Film Production
Job Description
A Los Angeles production is seeking a skilled music artist with their own equipment to support an upcoming shoot. This role is ideal for creative professionals who can bring energy and technical expertise to a fast-paced production environment.
Job Responsibilities
- Provide music or DJ services during filming
- Set up and manage your own equipment
- Collaborate with the production team to match the project’s tone
- Maintain professionalism on set
Requirements
- Experienced music artist with own kit
- Strong understanding of live or on-set audio
- Reliable and professional
- Must be local to Los Angeles
Compensation
- $600–$1,200 per day
- Opportunity to work on a professional production
Gaffer with Grip Truck for Film Production
Job Description
A Los Angeles production is seeking an experienced gaffer with a grip truck to support lighting operations. This role is essential to achieving the visual quality of the project and requires technical expertise.
Job Responsibilities
- Manage lighting setup and execution on set
- Provide and operate a grip truck
- Collaborate with the cinematography team
- Ensure safe and efficient lighting practices
Requirements
- Experienced gaffer with grip truck
- Strong knowledge of lighting equipment
- Ability to work on a professional set
- Based in Los Angeles
Compensation
- $1,500–$2,500 per day
- Key role in production lighting
Job Description
A production team is seeking experienced and motivated crew members for an upcoming shoot in Los Angeles. This is a paid opportunity open to non-union professionals. The team is looking to fill multiple key roles across production, including hair and makeup, wardrobe, lighting, set design, and on-set support staff. Ideal candidates are reliable, collaborative, and ready to contribute to a fast-paced production environment.
Job Responsibilities
MU&H Artist (with kit)
- Provide professional makeup and hairstyling for talent
- Maintain continuity and touch-ups throughout filming
- Bring and manage personal kit and supplies
Assistant Wardrobe Stylist / Props
- Assist with wardrobe preparation and styling on set
- Help manage props and ensure continuity
- Support quick changes and organization
Gaffer (with grip truck)
- Oversee lighting setup and execution
- Provide and manage grip truck equipment
- Collaborate with director and cinematographer
Gaffer
- Assist in lighting setup and breakdown
- Ensure proper lighting execution for scenes
Set Designer
- Design and execute set aesthetics
- Coordinate with production team for visual consistency
Props
- Source, organize, and manage props on set
- Ensure proper placement and continuity
Casting Wrangler
- Coordinate and manage talent on set
- Assist with scheduling and organization
Production Assistant (PA)
- Provide general on-set support
- Assist departments as needed
Runner
- Handle errands and logistical tasks
- Support production team operations
Requirements
- Prior experience in the applied role
- Strong communication and teamwork skills
- Ability to work efficiently in a production environment
- Must be available for the full production schedule
- Portfolio, resume, or relevant work samples preferred
Compensation
- MU&H Artist (with kit): $600–$1,200/day
- Assistant Wardrobe Stylist / Props: $300/day
- Gaffer (with grip truck): $1,500–$2,500/day
- Gaffer: $500–$1,000/day
- Set Designer: $500–$1,500/day
- Props: $500–$800/day
- Casting Wrangler: $200–$300/day
- Production Assistant (PA): $100–$200/day
- Runner: $100–$200/day
Talent Assistant – Creative Agency Role
Job Description
Seeking a Talent Assistant to support a creative agency team working closely with artists and creatives. This role is ideal for someone passionate about photography, visual storytelling, and the creative industry. You’ll gain hands-on experience in a fast-paced environment while helping manage talent and support ongoing projects.
Job Responsibilities
- Assist creative talent with project coordination and daily needs
- Support agency operations and community-driven initiatives
- Help manage schedules, communications, and project requirements
- Collaborate with team members across various creative projects
Requirements
- Passion for photography, visual arts, and creative industries
- Previous experience in a fast-paced or client-facing environment preferred
- Strong organizational and communication skills
- Interest in working with and supporting creative talent
- Ability to multitask and adapt in a dynamic setting
Compensation
- Paid position (rate based on experience)
Creative Professionals Casting for Production Team Roles
Job Description
A growing production team is seeking experienced and creative professionals to join upcoming projects. This opportunity is ideal for talented individuals in the fashion and media space who are passionate about collaborating on high-quality visual productions and bringing creative visions to life.
Job Responsibilities
- Collaborate with the creative team on production projects
- Execute professional work in your specialized role (wardrobe, makeup, hair, or videography)
- Contribute to the overall visual style and direction of productions
- Maintain professionalism and creativity on set
Requirements
- Experience in one of the following roles: wardrobe stylist, makeup artist, hair stylist, or videographer
- Strong portfolio or body of work
- Creative mindset with attention to detail
- Ability to collaborate in a team environment
- Professional communication and reliability
Compensation
- Paid opportunities (rate varies by role and project)
- Ongoing collaboration potential
- Opportunity to work on creative productions and expand your portfolio