Manager of Digital Analytics

Overview:

We are in search of a seasoned digital analytics professional to play a pivotal role in driving Pizza Hut’s digital analytics initiatives and technology platform. As the Manager of Digital Analytics, you will champion end-to-end projects, from opportunity identification to delivering insights to leadership and stakeholders. Your key strength will be leveraging analytical expertise, paired with stakeholder management, to influence decisions that enhance our Digital Experience.

Role & Responsibilities:

• Act as the main contact for all digital analytics requirements, especially focusing on digital merchandising and user experience analytics for our Product Owners and Marketing teams.
• Spearhead collaborations with the digital analytics engineering group, ensuring robust tracking mechanisms across our digital platforms and pinpointing areas of customer friction.
• Lead stakeholder relationships, understanding their needs, and setting analytics priorities for the team.
• Synthesize complex analytical findings and deliver clear, concise presentations to a diverse audience, including peers, leadership, and external partners.
• Continually connect digital insights to broader organizational impacts, ensuring alignment with overarching business goals.
• Exhibit strong leadership skills, motivating and guiding a high-performing, highly capable analytics team towards achieving their best and ensuring organizational goals are met.

Background / Requirements:

Education:

• Bachelor’s degree with 8+ years of relevant experience or a Master’s degree with 5+ years of experience.

Experience & Skills:

Required:

• 3+ years’ hands-on experience with digital analytics tools such as Google Analytics.
• Skilled in performing root cause analyses for data or product challenges.
• Solid experience utilizing e-commerce funnel analytics to gauge digital product performance.
• Demonstrated expertise in conversion rate optimization using analytics and A/B testing.
• Adept at crafting data visualizations (KPI’s, OKR’s, etc.) and presenting findings to stakeholders.
• A solid foundation in SQL and the ability to transform insights into actionable strategies.
• Proven track record of specifying data tracking requirements and guiding developers through the data layer implementation process.

Preferred:

• In-depth understanding of the Product Model.
• Detailed understanding of how to create efficient processes to improve leverage of resources.
• Strategic experience with A/B testing.
• 2+ years’ experience managing or mentoring a team.

Key Characteristics:

• Outstanding stakeholder management and partnership capabilities.
• Visionary thinking, with the ability to always see the bigger picture.
• Proficiency in building decks and translating intricate details into understandable takeaways.
• Technically astute, with a strong grounding in SQL and the conversion of insights to practical applications.

Pizza Hut