Essential duties and responsibilities:
• Lead the client engagement independently with the help of team across globe content support for new opportunities, creating toolkits, and ensuring client success
• Engage with clients to identify opportunities to institutionalized analytics across client organizations
• Utilize project management tools like Microsoft Project to ensure regular client update meetings, stakeholder management, any failure or risk analysis of the project, data sources, tracking execution and success metrics effectively and efficiently
• Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement
• Lead by example in analytics delivery and guide the team in data synthesis, modeling techniques and culling out actionable insights, implications, and recommendations to address clients- business KPIs and/or identify opportunities
• Assist with ramp up activities including selection/evaluation of analyst and project allocation and align ramp-up plan to current and future projects
• Closely liaise with Internal partner team and provide regular updates on project delivery covering aspects such as quality, timelines, risk, and issue Management
• Design the analytics and reporting platform. Define the architecture of the platform and recommend database software, ETL tool, analytics tool and visualization tool to be used
• Provide consultation and guidance regarding the implementation of analytics driven business strategies including advance statistics and machine learning problems
• Lead a team of consultants and encourage to develop new capabilities through learning and development and knowledge sharing initiatives
Gi Group
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