Bilingual Japanese/English Import and Export Operations Manager (Ocean Department) (CA/YM)

A freight forwarding company is seeking a Bilingual Japanese/English Import and Export Operations Manager (Ocean Department) to join their team in Long Beach, CA. This position is responsible for supervising agents, managing processes that support the customer’s import/export needs, audits, ensuring cost effective operations, and other duties as necessary. Must have 3 years’ experience in the freight forwarding industry. This is a full-time position, exempt with excellent benefits and 401k. This is a hybrid, exempt position with excellent benefits.

Bilingual Japanese/English Import and Export Operations Manager (Ocean Department) Duties:

• Manage the functions of Agents: prioritizing work, determining schedules, assigning daily tasks, establishing, or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Agent activities.
• Manage and assist in daily operations regarding ocean, import and export.
• Demonstrates in-depth knowledge of customers’ needs. Monitors communications with assigned customers, responds promptly to customer requirements, concerns and issues and resolves issues related to all irregularities that interfere with the timely delivery of the customer’s product.
• Implements and follows all security measures including government required and local security programs
• Develop internal SOP’s and KPI’s for the efficient management of inbound freight including timely recovery and hand over to brokers
• Work with and supervise members remotely

Bilingual Japanese/English Import and Export Operations Manager (Ocean Department) Skills:

• AA Degree or higher is required
• Ability to speak, read, and write proficiently in Japanese is required
• Supervisory experience is required
• Excellent management skills
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills
• Ability to organize and manage multiple priorities.
• Ability to manage own profit center and report on revenue generation, profit, and loss
• Cargo wise experience a plus

****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. ****

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Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for almost 20 years. We have offices in Los Angeles, Chicago, Atlanta, Texas, New Jersey and Canada. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, and Oil & Gas industries. With the recent expansion to California and the NYC/NJ area, our coastal offices have started working with clients in the Banking, Finance, and Entertainment Industries. We like to take the approach of working one on one with each of you to ensure that we have the best understanding of your background and what it is you are looking for in a career.

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