Job Title: Membership Manager (Internship)
Location: Venice, CA
Internship Period: June – September 2023 (3 Month Internship)
Expected Hours: Avg 20 hrs/week, Flexible hours, Occasional nights and weekends to support events
Reporting to: KINN Founder and Operations Team
KINN Overview
The KINN is a membership for conscious entrepreneurs to accelerate positive change. Our diverse community is made up of leaders in tech, media, hospitality, wellness, impact and entertainment, with the shared desire to make a difference.Â
Our collaborative workspace, located in the heart of Venice, includes a private member lounge and tea bar, dedicated workspace, conference rooms, podcasting studio and a 2500 ft wellness studio. Members have access to various business and personal growth workshops, masterclasses and panels with some of the world’s great thinkers and leaders.
Position Overview
We are seeking a Membership Manager to join our team on a part-time basis. As our Membership Manager, you will join our operations team to help service KINN members, increase membership experience, engagement, and customer retention. You will help manage our onboarding process and internal membership portal. In addition, you’ll help connect and expand our local partnerships in Venice with businesses, entrepreneurs, innovators and community organizations.Â
Job Responsibilities
- Assist on the onboarding of KINN membersÂ
- Handle membership support requests Â
- Support internal operations and workflowsÂ
- Update the membership management portal with the latest events, postings and communicationsÂ
- Outreach to businesses in Venice (and neighboring areas) for collaborations and partnerships.
- Collaborate with the KINN team to ensure all communication strategies align with overall business objectives.
- Other duties as assigned.
Requirements
- Enjoys operational, administrative and customer serviceÂ
- Can demonstrate technical skillsÂ
- Strong written and verbal communication skills with excellent attention to detail.
- Ability to work independently and collaboratively with team members in a fast-paced environment.
- Passion for system flows, marketing, and staying current with industry trends.
- Motivated to build something special
Benefits:
- Gain hands-on experience in member support and operations within a start-up environment.
- Surround yourself with conscious entrepreneurs and founders making a difference in the world.
- Build a strong portfolio of system workflows and support handling
- Opportunity to network with industry professionals and potential future employers.
- Potential for a full-time or part-time position after successful completion of the internship.
This is a paid internship with flexible hours and the option to work remotely and on-site. If you are passionate about community building, social media marketing and excited to gain valuable experience in a dynamic and collaborative environment, we encourage you to apply!
If this sounds like something you might be interested in, please send your resume along with what sparked your interest in The KINN and the position, to [email protected].
The KINN
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