THE COMPANY
ABOUT VINCE
Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.
Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
Summary
Vince is seeking a dynamic and experienced eCommerce Director. This role will report into the Chief Marketing/Digital Officer.
Overview
This person plays a key role in driving the growth of our direct channel and delivering against our financial targets as well as core web targets such as conversion and AOV. We are seeking a leader with experience in omni-channel capabilities, personalization/relevance, and delivering a branded experience.
The Director of eCommerce will partner to define Vince’s roadmap for investing in our digital experience and delivering an experience that drives high satisfaction and differentiation for our brand. This leader should be able to balance an analytical approach of test and learn with a customer centric vision.
This candidate must have a proven track record in running a successful ecommerce business that has maintained significant year over year growth or a significant digital presence driving transactions or conversions, ultimately increasing key performance indicators.
Strategy, Planning, Operations and Management
• Partners to define the vision for the end-to-end eCommerce experience including relevant synthesis to other parts of the Vince experience (retail stores, customer satisfaction, distribution, marketing)
• Advances a growth agenda including driving segmented customer journeys, increasing personalization and relevance, and omni-channel features in partnership with our retail division
• Translates the site vision into a technical and commercial roadmap that is aligned to our financial & brand goals
• Clear understanding of the drivers behind the P & L and monitors and manages performance, drive insights about what is working and how to improve.
• Manages daily E-commerce operations including, online merchandising, operations, promotion, and content execution.
• Oversees the tech stack and the key vendor relationships particularly those relating to Front End Platform and to the Systems Integrators
• Drives alignment with marketing, merchandising, and the overarching promotional calendar.
Qualifications/Experience:
• Bachelor’s degree in related field required
• 8+ years in ecommerce with growing responsibilities, ideally in an omni-channel environment.
• Deep working knowledge of the digital environment and tools and platforms used to deliver an exceptional online experience. You must show key examples of how your actions led directly to improved results
• Strong leadership and proven ability to manage a high performing team.
• Great communication skills. This role requires deft, assertive diplomacy across the organization but particularly with our IT partners, Buying and Merchandising partners and the key Vendor partners.
• Proven track record of converting data into actionable improvement.
• Expert in ecommerce technology/tools/partners and a working knowledge of “Buy” vs. “Build” technology with ROI understanding
• Experience with Omnichannel initiatives such as BOPIS, Ship from Store etc.
Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:
Healthcare
· Elective Medical, Dental, Vision Insurance
· Flexible Spending Accounts (Healthcare FSA & Dependent Care FSA) and/or Health Savings Account (HSA)
· Employer-paid telephonic mental health counseling & other types of mental health support
· Up to $600 Annual Gym Reimbursement
Financial
· 401(k) auto-enrollment with employer match (Traditional and/or Roth)
· Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance (additional coverage available at a buy-up)
· Travel & Entertainment Discounts
· Elective Employee Stock Purchase Plan
· Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance
· Elective Accident & Critical Illness coverage
· Elective pre-tax commuter benefits for transit and parking
Time Off
· A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure
· Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 3 weeks annually
Product
· Clothing Allowance & Merchandise Discounts
Pay Range for this role: $140,000 – 160,000 annual salary range. Bonus eligible.
Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
PLEASE NO UNSOLICITED PHONE CALLS. ONLY RESUMES SUBMITTED ON-LINE WILL BE CONSIDERED.
Vince
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