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Client Services Manager | PPL Center

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OVG, an international sports and entertainment firm representing venues, teams and world-class events, is seeking a professional salesperson to join our growing corporate team. The Client Services Manager is responsible for overseeing and executing the corporate partnership fulfillment program for the PPL Center and Lehigh Valley Phantoms, one of the best run franchises in minor league sports.

 

 

  • Responsible for coordinating all aspects of corporate partnership fulfillment
  • Responsible for creating and implementing marketing campaign for Corporate Partnerships
  • Responsible for working with outside agencies to get all corporate partnerships signage created and placed
  • Responsible for creating season recap of season for corporate partners
  • Responsible for prospecting, cultivating and maintaining client relationships for the team
  • Being available for select sales presentations when warranted/needed
  • Responsible for servicing all clients through various means including direct contact, newsletters, corporate partner gatherings, etc.
  • Responsible for creating new client initiatives to better serve the corporate partners
  • Responsible for assisting in the design of sales proposals and presentations for potential corporate partners
  • Work with suite concierges, box office staff as it relates to partnership inventory
  • Provide top level client servicing to Partnership clients
  • Works with the ticket department on opportunities to cross sell corporate partners
  • Responsible for working and attending games, events and promotions
  • Other duties as assigned by Vice President of Partnerships and Premium Seating

 

  • 3-5 years of previous experience in similar working environment
  • Experience in the Lehigh Valley marketplace preferred
  • Proven track record of managing partnership inventory and/or sales agreements
  • Bachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
  • Computer proficiency in Microsoft Work, Excel and PowerPoint
  • Strong written and verbal communications skills
  • Ability to work a flexible schedule including evenings, weekends, and holidays is required
  • Outstanding communication skills are essential for interactions with clients, operational leaders 
and other senior executives.

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Expiration date:
08-20-2023

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