The Company: Foley Entertainment Group owns the NHL’s Vegas Golden Knights, the Henderson Silver Knights, the Vegas Knight Hawks, The Dollar Loan Center and several other entertainment and hospitality-focused entities including the NBA G League Ignite
Essential Functions:
The Director of Ticket Operations is responsible for the day-to-day operational management of Dollar Loan Center Arena ticket office, within the scope of the organization’s accepted policies and procedures. The ideal candidate will have an ability to work efficiently, accurately, and effectively under pressure and the ability to complete and prioritize tasks in a timely manner. The candidate should have experience in AXS backoffice management, including but not limited to, reporting, revenue management, training, staff management and guest relations.
Primary Responsibilities:
- Serve as the lead for all Ticket Operations related needs at The Dollar Loan Center
- Hire, train, motivate, and mentor the Ticket Office Staff
- Report key metrics and sales reports daily and upon request from senior leadership
- Work closely with venue and team staff on event day responsibilities as well as Ticket Operations policies and procedures
- Develop strong working relationships with promoters, ticket staff, guests, and partners
- Manage the hiring, training, scheduling, and day-to-day supervision of all Ticket Office personnel
- Ensure all Ticket Office staff adheres to the company’s ticket operations policies and procedures
- Collaborate with internal departments and external event personnel to ensure all ticketing needs are addressed
- Organize and oversee nightly Ticket Office operations during events (Ticket Sales, Will Call, Ticketing Scanning, etc.)
- Create a positive & collaborative working environment and maintain staff morale
- Ensure Ticketing department delivers exceptional customer service to all guests and works proactively to resolve any issues that arise
- Build and maintain all third-party events for DLC in AXS
- Assist talent buyers, tour personnel and internal staff, as necessary, with event programming, reporting, ticket holds and other ticketing details
- Assist with the monitoring of all ticket inventory
- Collaborate with pricing team to monitor and dynamically price tickets to maximize revenue
- Ensure ADA Compliant Ticketing Practices
- Perform daily Ticket Office reconciliation, prepare deposits, and run daily financial reporting
- Responsible for the preparation of all Ticket Office settlement reports on event nights
- Other duties, as assigned
Key Competencies and Experience:
- Bachelor’s degree in business/sales/marketing/sports management or similar concentration
- 5+ years of Ticket Office management and operations experience required
- Proficiency working in the AXS ticketing system with a deep understanding on how to best utilize the AXS ticketing system.
- Ability to train and educate ticket operations, ticket sales/service staff to maximize AXS efficiencies and capabilities
- Strong attention to detail, excellent verbal and written communication skills, and superior customer service skills.
- Able to work efficiently, accurately, and effectively under pressure,
- Ability to complete and prioritize tasks in a timely manner
- Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up,
- Enthusiastic, creative, and able to think both strategically and tactically
- Highest level of personal and professional integrity
- Experience working with CRM systems
- Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines
- Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)
- Willingness and ability to work long hours, including holidays and weekends,
Schedule Overview:
- In addition to working regular business hours, must be prepared to work nights, weekends, and holidays
- Must be prepared to work and/or staff ticket operations team for all DLC events as assigned
Our Culture:
- No ego, ‘We’ not ‘Me’ approach to everything we do
- Positive energy
- Relentless work ethic
- Always advance
Henderson Silver Knights
Related jobs:
Film Crew and Interns – Production Studio Hiring
Job Description
A growing film production studio is looking for passionate and talented individuals to join its creative team. This opportunity is open to both experienced professionals and aspiring interns eager to gain hands-on experience in film and media production. The studio is dedicated to producing high-quality content and seeks team members who are motivated, dependable, and collaborative.
Job Responsibilities
-
Collaborate with production teams on various film and media projects
-
Support departments including wardrobe, makeup, editing, and sound design
-
Assist in production logistics, coordination, and on-set preparation
-
Maintain a professional and positive attitude in a fast-paced creative environment
Requirements
-
Open to professionals and interns across all departments
-
Must be creative, reliable, and passionate about film production
-
Strong communication and teamwork skills required
-
Based in or able to work in Milwaukee, Wisconsin
-
Previous experience is a plus but not required for interns
Compensation
-
Paid and internship opportunities available
-
Hands-on experience working with a professional production team
-
Opportunity for growth within the studio’s expanding network
Job Description
A film production team is seeking Production Assistants for a one-day union shoot in Peekskill, New York. This is a great opportunity for individuals looking to gain hands-on experience on set and work closely with a professional film crew. The selected candidates will assist in various on-set operations and contribute to the smooth running of the production.
Job Responsibilities
-
Support the production team during filming.
-
Assist with setup, organization, and coordination on set.
-
Perform general production duties as assigned.
-
Maintain a positive, professional attitude while working with cast and crew.
-
Follow directions efficiently in a fast-paced environment.
Requirements
-
Must be available for the one-day shoot in Peekskill, NY.
-
Prior production experience preferred but not required.
-
Must be punctual, reliable, and professional.
-
Ability to work well under direction and as part of a team.
Compensation
-
Paid opportunity (Union rate)
Job Description
A dynamic film production is seeking experienced and motivated crew members to join the team. This is an excellent opportunity to gain hands-on experience and contribute to a professional production with Barrington Marson Productions.
We are currently hiring for paid positions, and applicants must be flexible with pay. Ideal candidates are passionate about filmmaking, work well under pressure, and thrive in a collaborative environment.
Available Positions
-
Gaffer – Responsible for designing and executing the lighting plan in collaboration with the Director of Photography.
-
First Assistant Director – Oversees the shooting schedule, manages the set, and ensures smooth coordination between departments.
-
Script Supervisor – Maintains script continuity, tracks daily progress, and ensures consistency across scenes.
Job Responsibilities
-
Collaborate with the production team to meet creative and technical goals.
-
Maintain professionalism, punctuality, and attention to detail on set.
-
Communicate effectively with the director and crew to ensure smooth production operations.
-
Execute assigned duties according to industry standards and safety guidelines.
Requirements
-
Previous experience in film or television production preferred.
-
Strong understanding of on-set procedures and communication.
-
Must be adaptable, reliable, and organized.
-
Willingness to work flexible hours based on production needs.
Compensation Details
-
Paid Positions
-
Flexible Pay (rates discussed based on experience and availability)
This is a great opportunity to work with a creative team and gain valuable credits in professional filmmaking.
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities