The Club Coordinator at “The Picklr” Kaysville, Utah facility will have the opportunity to be part of the fasted growing brand in the realm of all indoor pickleball facilities. The Club Coordinator would be a leader in daily operations/programs and is vital to the success of the company.
Responsibilities
● Play by Point (Court Reservation Software)
○ Checking in members and guest, collecting/adding payment prior to use of the facility and transactions on a weekly basis
○ Managing the “Transaction list” under the direction of the General Manager
○ Assist guest with memberships, and members with event registration and reservations
○ Assist with adding events to “Play by Point”
○ Assist with creating programming and scheduling to get individuals into the club
● Customer service
○ No messages left unread at the end of each shift
■ Podium
○ Answering/Completing phone calls
○ Accommodating daily questions members/guest may have
● Club management
○ Oversee all FT/PT staffing, schedule, hiring process, training (PBP, Policy, Expectations) in conjunction of the General Manager
○ Managing Picklr Leagues and effectively communicating with staffing of later programming, events and clinics
○ Oversee cleanliness of the facility, and needed supplies
● Marketing
○ Actively promoting events, clinics, programs via Social Media, Group me
○ Communicating with the General Manager when marketing material is needed
Qualifications
○ Ability to communicate effectively with team members, and management
○ Proficient in excel, word and basic computer software
○ Ability to, as needed create systems to maintain structure and consistency
○ Prefered customer service experience of 1 year
○ Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast paced environment.
○ Ability to effectively and clearly explain memberships, and programming within “The Picklr.”
The Picklr
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