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Customer Relations Manager

$$$

WHO YOU ARE
• You love working in a fast paced and constantly changing retail/ home furnishing environment
• You have at least 3 years of direct Leadership experience in a high-volume Sales, Retail or Customer Service environment, leading medium to large sized teams
• You understand the needs and expectations of customers and co-workers from various touch points within a retail environment
• You’re very results driven and analytical.
• You’re quick on your toes and a great problem solver (especially when it comes to customer conflicts).
• You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
• You are a total people-person and can strike up a conversation easily
• You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
• Your management style can be summed up like this: open door, empowering, strategic and supportive. You believe that leadership is a collective activity where we all have something to learn from each other.
• You love having a flexible schedule

A DAY IN YOUR LIFE WITH US
• Coach, manage, mentor and onboard new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future.
• Establish and maintain service agreements with internal stakeholders and external partners in order to protect operational standards.
• Ensure that the departments under your function are following internal, national and global rules, regulations and policies.
• Along with other management team members, create and implement a customer-focused business plan for the upcoming fiscal year.
• Participate in Leadership meetings with other Store/Department Managers to discuss business needs and objectives
• Support the overall store business plan as well as the specific team goals
• Plan and determine what departmental resources and investments are needed to ensure that the services offered meet and exceed customer expectations.
• Influence your team with customer insights that will allow them to make decisions that meet the needs of customers.
• Implement any new ways of working, processes or techniques
• Supporting the team with additional duties, as required

TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Customer Relations Manager
IKEA

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Job Description

A passionate student film team is seeking dedicated crew members for an upcoming short film production. This project brings together filmmakers who live and breathe cinema, committed to creating a heartfelt and visually striking story. The film will be shot over two days and is designed for festival submission, offering a great opportunity to gain experience, collaborate with professionals, and have your work showcased.


Job Responsibilities

  • Work collaboratively with a small, creative team during film production.

  • Support technical and artistic aspects of the shoot depending on your role (Assistant Camera or Sound Recordist).

  • Operate equipment provided by the production team with professionalism and care.

  • Assist in achieving the director’s creative vision during both day and night shoots.

  • Communicate effectively with team members and maintain a positive on-set attitude.


Requirements

  • Roles Available: Assistant Camera (AC) and Sound Recordist

  • Union Status: Non-Union

  • Commitment: 2-day shoot; candidates must be available for both day and night shoots.

  • Must be passionate about filmmaking and serious about collaboration and learning.

  • Previous experience is preferred but not required — enthusiasm and dedication are essential.


Compensation

  • Type: Voluntary (unpaid)

  • Perks:

    • All equipment provided

    • Food and transportation (if needed) covered

    • Film will be screened at multiple festivals

Job Description

An independent production is seeking a skilled cinematographer to shoot a short walk-through advertisement video. This project is ideal for creative professionals with strong visual storytelling skills who can deliver high-quality footage for a quick and engaging shoot.

Job Responsibilities

  • Film a short walk-through advertisement video following the director’s vision.

  • Operate your own gimbal for stable and dynamic shots.

  • Collaborate closely with the production team to ensure smooth execution.

  • Manage lighting, camera angles, and composition to maintain visual quality.

  • Deliver raw or lightly edited footage as requested by the client.

Requirements

  • Must have your own gimbal and camera equipment.

  • Experience in shooting advertisement or promotional videos is preferred.

  • Strong understanding of framing, lighting, and visual storytelling.

  • Reliable and punctual, with the ability to work independently.

  • Open to feedback and collaboration with the creative team.

Compensation

  • Type: Non-Union

  • Status: Paid

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Expiration date:
06-02-2023

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