WHO YOU ARE
• You love working in a fast paced and constantly changing retail/ home furnishing environment
• You have at least 3 years of direct Leadership experience in a high-volume Sales, Retail or Customer Service environment, leading medium to large sized teams
• You understand the needs and expectations of customers and co-workers from various touch points within a retail environment
• You’re very results driven and analytical.
• You’re quick on your toes and a great problem solver (especially when it comes to customer conflicts).
• You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
• You are a total people-person and can strike up a conversation easily
• You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
• Your management style can be summed up like this: open door, empowering, strategic and supportive. You believe that leadership is a collective activity where we all have something to learn from each other.
• You love having a flexible schedule
A DAY IN YOUR LIFE WITH US
• Coach, manage, mentor and onboard new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future.
• Establish and maintain service agreements with internal stakeholders and external partners in order to protect operational standards.
• Ensure that the departments under your function are following internal, national and global rules, regulations and policies.
• Along with other management team members, create and implement a customer-focused business plan for the upcoming fiscal year.
• Participate in Leadership meetings with other Store/Department Managers to discuss business needs and objectives
• Support the overall store business plan as well as the specific team goals
• Plan and determine what departmental resources and investments are needed to ensure that the services offered meet and exceed customer expectations.
• Influence your team with customer insights that will allow them to make decisions that meet the needs of customers.
• Implement any new ways of working, processes or techniques
• Supporting the team with additional duties, as required
TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Customer Relations Manager
IKEA
Related jobs:
Job Description:
Amici Productions is seeking passionate and talented creatives to join a sci-fi 48-hour film challenge as part of a collaborative production team. This volunteer opportunity is ideal for individuals looking to gain hands-on experience in a fast-paced filmmaking environment. Selected candidates will work together to bring a short sci-fi film project to life within a limited timeframe.
Job Responsibilities:
- Collaborate with the production team to execute a short sci-fi film
- Perform duties specific to assigned crew role (camera, sound, production, post, etc.)
- Assist with on-set operations, logistics, and creative execution
- Support pre-production, filming, and post-production processes as needed
- Maintain professionalism and teamwork in a fast-paced environment
Requirements:
- Interest or experience in film production or related roles
- Ability to work collaboratively under tight deadlines
- Strong communication and teamwork skills
- Preferred: Access to personal equipment or gear (kit)
- Open to a variety of roles including:
- Grip, Camera Operator, Director of Photography (DOP)
- Director, 1st AD, 1st AC, 2nd AC, DIT
- BTS Stills Photographer
- Picture Editor, Colorist, Post Sound/Music
- Production Designer, Set Dresser
- Locations & Transportation Coordinator
- Set PA/Driver, Location Sound Mixer
- Hair & Makeup (HMU) Artist
Compensation:
- Volunteer opportunity
- Transportation and food provided
Job Description
A production is seeking a non-union stand-in for an upcoming shoot in Toronto. This role requires a performer who closely matches specific physical characteristics to assist with lighting and camera setups during filming. This is a paid opportunity for a one-day shoot, ideal for individuals with on-set experience or those looking to gain exposure in film production.
Job Responsibilities
- Serve as a stand-in for camera and lighting setup
- Maintain positioning for technical rehearsals and scene preparation
- Follow direction from the production and camera team
- Be available on set for the required duration
- Maintain professionalism and punctuality
Requirements
- Caucasian female
- Blonde hair
- Age range: 20–40
- Height: approximately 5’8”
- Weight: approximately 140 lbs
- Must provide headshot and personal details (height, weight, contact information)
- Ability to follow direction and remain still for extended periods
Compensation
- $300 for approximately 6 hours of work
- Subject to 15% agency commission