Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Comcast seeks a senior leader to join Comcast’s Residential Internet Services team and help lead it to the next level of growth and performance. Comcast is the leading Internet Services Provider in the US with more than 30 million customers. This position will focus on identifying new products and services, or solutions to evolve existing products and services in order to better service high growth customer segments, including the Premium customer segments, e.g. Gamers, Home-based Workers, and more. This position will work hand-in-hand with other leaders across the Residential Internet team as well as cross-functional leaders to understand customer insights, develop solutions, create a compelling business case and detailed product strategy, establish clear GTM strategy and plans, and orchestrate successful implementation in close partnership with execution owners. The successful candidate is one that brings a balance of innovation, creative solutioning and commercial acumen with a product management mindset squarely centered on growth, alongside domain expertise in developing product solutions that service the needs of prospective and current customers.
Job Description
Core Responsibilities
The successful executive candidate will have in-depth experience in leading a technology-oriented and/or consumer-driven business and a successful track record of leadership that fosters a culture of collaboration, innovation and forward-thinking.
Extensive experience working cross-functionally within a large scale, complex, data-driven and innovative organization.
Solid track record of achieving business objectives utilizing influence skills with significant dependencies both internally and externally. Able to drive strategic alignment and execution while fostering relationships with key decision makers and stakeholders across multiple functions.
Ability to successfully innovate in a scaled, existing product line while concurrently prioritizing multiple projects, new opportunities and roadmap development.
Solid understanding of product development life cycle.
Highly motivated and adaptable in pursuing innovation, customer experience and commercially successful strategies.
“Lead by example” mentality that promotes collaboration, openness and accountability with direct report(s), other departments and external partners.
Participative, thoughtful facilitator that can keep others engaged and on track in meeting environments.
Superior data and analytical skill combined with good business discipline and prioritization skills.
Ability to perform actionable quantitative and qualitative analysis of the business to present insight and recommendations to multiple levels across different functional teams.
Ability to manage multiple complex projects while meeting deadlines and managing people to achieve optimal results.
Excels in a culture of collaboration, excellence, innovation and teamwork.
Strong interpersonal skills – an outstanding ability to build relationships, influence and navigate within a complex organization.
Presence and self-confidence to interface and engage with key stakeholders internally and externally.
Dynamic communication skills with the ability to connect with large and small audiences verbally, through powerful, relevant presentations and via written correspondence.
Understands the importance of finding win-wins and engaging others in the cycle of developing new initiatives.
Self-awareness, maturity, irreproachable integrity.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what’s right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
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