About the Role
Do you love working with the world’s leading beauty, lifestyle, entertainment, automotive and luxury clients? Are you driven by Creative innovation? Are you an Account Director looking to drive solutions for brands? If you’re reading this and thinking “yes, yes, YES!”, we might be looking for you.
As an Account Director, you will lead on a key global account that requires in-depth experience of client management, confidence working at the C-Suite level with cross-functional and cross-geography teams, developing brand campaign toolkits – maintaining high levels of client satisfaction, client retention, and growth.
Your team’s campaigns will be filled with Creative + Experience work, and you’ll be immersed in digital culture and know what’s resonating right now at a local level.
You’ll be the lead client contact for these exciting campaigns, strategize on editorial, social and video content and whether it’s pitching creative for e-brand or product, developing the creative strategy for the year ahead, or checking in with the client mid-way through production to problem-solve, influence and make sure the work being delivered is to the highest standard.
You will be responsible for the leadership on one or more client account(s). You will collaborate with others to create exceptional client relationships as demonstrated in NPS scores and client retention. Seen by a client as the lead voice on an account, acting as a trusted advisor.
You will provide direction to the client team on the client ask through a well articulated strategic brief, working closely with the project director to create and plan all projects. You will be responsible for setting and managing KPIs that positively impact towards the clients business goals.
A strong guiding partner to key global stakeholder, as well as other regional and local clients that have their own budgets. Also working with other partner agencies to support implementation.
Considered an emerging SME both internally across one (or more) products and/or verticals, staying on top of the latest developments, championing these areas and being a go to person for Client Management Globally. You will be able to articulate how JF products and solutions can support a client KPI’s, identifying opportunities to enhance the Jellyfish client offering.
Qualifications
- Excellent understanding of creative strategy and production, working with the Creative Director and associated creative teams to develop flexible creative that provides global consistency while allowing a huge amount of local flexibility to support the local needs.
- Experience in change management, working with the client’s global and regional teams to ensure that communications meet the new brands position.
- The ability to listen and interpret in client meetings where there’s regional teams spanning a variety of languages.
- Strong commercial awareness, able to work with internal commercial leads to support internal revenue and all financial matters across a multi entity client. Able to manage large budgets and develop efficient scopes of work across a wide range of requirements.
- A good understanding of digital marketing channels and Jellyfish capabilities, and how they contribute to drive marketing success.
- Strong communication, both verbal and written with ability to ‘translate’ for those who don’t have technical knowledge.
- Strong interpersonal skills, particularly in influencing, listening and building relationships.
- Ability to work in a fast-paced, dynamic environment on multiple priorities simultaneously, prioritizing and coping well under pressure and with competing demands.
- Knowledge of the wider marketing mix
- Experience and understanding of digital marketing channels
- Knowledge of Google technology stack is an advantage
- Strong problem solving skills
- Strong organizational skills
Additional Information
- Competitive salary, based on experience ???? (Fix Salary, Bonus and Anniversary Increase)
- Possibilities of multiple evolutions, on different positions and internationally.
- Flexible Hours & Flexible Working
- Flexible Hours and remote Policy (60% at home monthly)
- 116,000 USD – 152,000 USD (Yearly Allocated Salary)
- This position is a contract to hire position.
All your information will be kept confidential according to EEO guidelines.
Equal Opportunity Employer:Jellyfish is committed to making adjustments in our recruitment process to enable you to demonstrate your full potential. Should you require reasonable accommodation, please fill out the formhere.
- Flexible working
- Annual Bonus
- Anniversary Increase
- Training and Development
- Life Assurance
- Employee Assistance Programme – Counseling
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