Who We Are:
Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.
Job Description:
The Studio Manager manages day-to-day overall operations and is responsible for sales metrics and customer satisfaction. They are tasked with actively pursuing enrollments of new members, obtaining leads, giving studio tours, scheduling classes, establishing and maintaining community relationships, and managing the studio team. This is a full-time position, one expected to contribute directly to the following areas:
• Membership sales
• Personal training sales
• Merchandise sales
• Local marketing/lead generation
• Member retention
• Staff performance, management and development
• Cleanliness and maintenance of the Studio
• Professional customer service
Guest Experience/Team Member Experience
✓ Establish a fun, safe, healthy, and community-focused studio culture that delivers high member satisfaction, encourages high member frequency, and achieves maximum profitability for the franchise partner.
✓ Be a role model for member service behavior by participating in classes, interacting with members, collecting member feedback, and being highly responsive with all digital communication.
✓ Resolve member concerns and conduct team member coaching to prevent issues from reoccurring.
✓ Monitor studio, team member, and personal appearance to ensure satisfactory expectations are being met.
✓ Ensure safety of employees, members and studio property.
✓ Ensure team members’ execution of the fundamentals in friendliness, cleanliness, punctuality, and dress code.
✓ Recruit, hire, train and develop studio team by following recruiting, interviewing, and onboarding protocol.
✓ Develop and conduct ongoing training and development plan of all studio team members.
✓ Maintain a fully engaged and high performing team that aligns with company values and goals.
✓ Ensure company policies, procedures, programs and promotions are efficiently executed.
✓ Responsible for bill collecting on members electronic funds transfer (EFT) dues, making phone calls for past due members, and updating invalid credit cards.
✓ Ensure that retail is optimally merchandised, displayed, and promoted.
✓ Ensure that systems procedures are accurately followed: proper POS procedure, front desk set up, Check-in, Telephone Inquiry, Online Prospects, Guest Registration, cash handling, and member post-enrollment.
✓ Order and maintain all supplies needed for successful operations.
✓ Supervise point-of-sales (POS) operations.
✓ Responsible for proper inventory receiving and inventory control activities.
✓ Resolve member service matters, such as password reset or updating credit card profiles.
✓ Review time clock entries to ensure responsible management of studio labor budget.
✓ Develop team members monthly schedules to ensure proper coverage and approval of time off requests.
✓ Alert the owner of repairs or maintenance needs in the club.
✓ Conduct facility walk-throughs daily, maintains studio maintenance logs, and cleaning checklists.
✓ Responsible for achieving monthly revenue objectives set forth by the owner.
✓ Review daily Studio sales performance and individual employee performance statistics.
✓ Establish behaviors and daily routines needed to achieve the studio’s financial goals.
✓ Ensure the successful execution of lead, first time users, and guest goals.
✓ Responsible for ongoing training to reach set benchmarks for guest conversion.
✓ Accountability & performance management of monthly sales metrics and drivers.
✓ Personal sales contribution towards the monthly sales goals. (Monthly goals are set by the owner; the Studio Manager is responsible for the difference between the membership team performance and monthly goals.)
✓ Provide studio tours, explain services offered by the facility, and enroll new members for new membership agreements or PT packages as needed.
✓ Execute an effective prospecting and grassroots marketing strategy each month.
✓ Assume responsibility for completing sales of staff members through the turnover process.
✓ Ensure accuracy of sales data inputted into ClubReady.
✓ Ensures timely and consistent follow up on all online, telephone, and walk-in inquiries.
ORGANIZATION RELATIONSHIPS:
✓ The Studio Manager position has direct supervision of employees. The Studio Manager reports directly to the Owner, and interacts with the membership team, members, and all staff.
REQUIRED QUALIFICATIONS
1) Knowledge, skills & abilities:
✓ Must be able to operate and adjust all fitness equipment used in the studio.
✓ Knowledge of company policies, practices and procedures, including emergency and safety procedures.
✓ Strong interpersonal and communication skills. Able to maintain a friendly, enthusiastic and positive attitude.
✓ Possesses a strong customer service focus.
✓ Responds professionally and in a timely manner to requests and inquiries from guests, members and staff.
✓ Exemplifies integrity
✓ Understands and follows oral and written instructions. Communicates clearly and concisely.
✓ Possesses strong organizational skills.
✓ Understands basic record keeping practices and procedures.
✓ Demonstrates the ability to organize and prioritize multiple tasks.
✓ Must be computer proficient, with basic skills in Microsoft Word and Excel.
2) Required Experience:
✓ Current CPR/AED certification
✓ High school diploma or GED / Four-year degree in a related field preferred
✓ Minimum 2 years of fitness industry experience
✓ Experience in management/employee relations
3) Physical Requirements:
✓ While performing the duties of this job, the employee is regularly required to stand.
✓ Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged
standing and walking. Must be able to frequently lift and/or move up to 45 lbs.
Compensation:
$40-$50k + bonus
Staffing Fitness
Related jobs:
POSITION SUMMARY:
The Assistant Videographer/Editor position requires skills in a high-volume production environment specializing in the final storytelling of a project. This position is primarily responsible for assisting in the filming and editing process for company video projects. This position requires a diverse knowledge of industry standard types of cameras and production equipment along with basic Avid editing skills. They will work closely with the Producers, Videographers and Editors on staff to ensure projects are completed on time and with the highest technical and aesthetic standards. They are responsible for maintaining the company’s production assets and working with the department production calendar so that equipment is ready for each project.
ESSENTIAL FUNCTIONS:
- Support production staff with variety of projects using production gear including various models of cameras, lenses, tripods, and other gear related to shooting.
- Work with Production team to build sets for production needs.
- Assist with general duties.
- Maintaining production equipment before and after projects.
- Coordinate the tracking of all production assets.
- Assist with research and ordering of equipment.
- Support with reporting and tracking maintenance and repairs of production equipment.
- Ingest media into company’s archiving system and prepare media for Editors.
- Log footage and edit basic to intermediate level projects.
- Operate additional cameras as needed for production needs including live events.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: Minimum college or trade school experience in production or similar field..
- Experience: Minimum of 2 years of practical field experience working in multiple aspects of film and video production.
- Color grading at intermediate level.
KNOWLEDGE, SKILLS, AND ABILITY:
- Thorough understanding of fishing, hunting, and other outdoor skills as required to best work with production team in outdoor recreation company.
- Strong work ethic. Outgoing personality with ability to interact within group of creative individuals in a dynamic and constantly changing environment. Willingness to react with short notice to changes in daily routine.
- Willing to travel as required – often locations require extensive driving and multiple night stays with early and late hours.
- Strong communication skills – able to understand direction and make themselves understood when communicating objectives for accomplishing story lines or goals of a production.
- Thorough knowledge of Avid non-linear editing systems, specifically the Avid Media Composer or similar.
- Strong working knowledge of various codecs, containers and file types used in today’s media environment.
- Able to work within a team environment including in the field or studio and in the post process, editing and finishing.
- Able to lift and carry heavy equipment in variety of terrain and conditions from very hot to very cold.
- Good driving record, able to secure Missouri Operator’s License Class E.
- Good organizational skills: able to keep multiple projects balanced at any one time
- Strong video resume required. This resume should demonstrate samples from all of the areas mentioned above.
TRAVEL REQUIREMENTS:
- 25-30%
PHYSICAL REQUIREMENTS:
- Regularly performs computer work and sits.
- Occasionally walks and stands.
- Seldom/never lifts up to 50lbs.
INDEPENDENT JUDGEMENT:
- Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Bass Pro Shops
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